District Polanco by Lumina

Hotels
8.4 (208 reviews)
Anatole France 130 , Mexico City , mx

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Non-smoking throughout
Concierge service
Outdoor furniture
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small room size
High price for value

Categories

Cleanliness
8.15
Issues with cleanliness mentioned in reviews, such as unclean bathroom and stained items.
Service
9.15
Staff is friendly and helpful as noted in several reviews.
Location
9.65
Location is frequently praised as excellent and convenient.
Room Quality
7.65
Reports of small room size and basic amenities.
Amenities
8.15
Limited amenities such as no breakfast service and absence of parking.
Value for Money
7.65
Several reviews mentioned the hotel being overpriced for what it offers.
Food and Beverage
7.65
No breakfast service and no cafe but alternatives nearby.
Overall Experience
9.15
Despite some complaints, most reviews reflect a positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:26

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities and elegant decor, offering the utmost comfort during your stay.

Prime Location
Explore the nearby National Museum of Anthropology and Soumaya Museum, located just a stone's throw away from our 5-star hotel.

Exceptional Service
Enjoy our concierge service and free WiFi throughout the property, ensuring a seamless and memorable experience for all guests.

Ready to experience luxury and convenience at its finest? Book your stay at District Polanco by Lumina now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 208 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 9.15
A
ALEJO • solo_traveller • co
9
Excelente opcion.
Pros:

Limpieza, confort, ubicacion.

2026-04-25 • via Nuitee
M
Maria Fatima • couple • py
10
Mejor estadía imposible
Pros:

La habitación muy linda, limpia y confortable. La ubicación es magnífica.

2026-04-08 • via Nuitee
G
Gomez • extended_group • co
8
Pros:

El hotel está muy bie ubicado y es bonito

Cons:

Al personal de la recepción se le olvidó devolverme el pasaporte en el momento del check in (1pm) y solo en la noche (8pm) cuando bajé a preguntar por el, la persona me dijo ah si, mi compañera me dijo que se habia quedad un documento!!
Además, en una de las habitaciones se salía el agua de la ducha y se mojaba todo el baño.

2026-04-05 • via Nuitee
B
Brenda • solo_traveller • ar
10
2026-04-02 • via Nuitee
L
Lorenzo • solo_traveller • es
8
2026-04-01 • via Nuitee
M
Margarida • extended_group • gb
8
2026-03-31 • via Nuitee
A
Arturo Mota • solo_traveller • mx
9
2026-03-30 • via Nuitee
I
Igor • solo_traveller • br
8
2026-03-29 • via Nuitee
P
Perez • solo_traveller • es
10
Hotel cómodo bien ubicado
Pros:

Muy bien ubicado el personal atento lo único que se echa en falta es una cafetería para tener un desayuno en el mismo Hotel. De todas formas hay bastantes opciones justo enfrente.

2026-03-27 • via Nuitee
C
Captainott • couple • us
10
2026-03-23 • via Nuitee
C
Captainott • couple • us
10
Pros:

I've stayed here two years in a row now. Always a great stay!

2026-03-23 • via Nuitee
M
Mattheus • couple • br
7
Ok
Pros:

Room ok

Cons:

Staff could be more polite

2026-03-20 • via Nuitee
W
Weisberg • solo_traveller • mx
8
ן had a pleasant stay, front desk was very attentive and helpful
Pros:

Breakfast was not available, location was central ,very good

Cons:

The room was very small, I Would have liked a small fridge in the room,

2026-03-16 • via Nuitee
O
Omar • solo_traveller • fr
1
2026-03-13 • via Nuitee
E
EDGARDO RUBEN • solo_traveller • pa
10
Pros:

Excelllent

Cons:

Excellent eveything

2026-03-09 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-03-09 • via Nuitee
B
Brenda • couple • ar
10
2026-03-08 • via Nuitee
U
Udilimor • solo_traveller • il
10
Pros:

החדר גדול, נוח ונעים וקרוב לכל מקום

Cons:

הסבונים בכיור ובמקלחת צריך להחליף דחוף

2026-03-04 • via Nuitee
F
FRANCISCO • couple • gt
10
2026-03-02 • via Nuitee
M
Maria • couple • de
10
Best street to stay at ! Very safe even walking at night
Pros:

Amazing location and cleanness

2026-03-01 • via Nuitee