Baymont by Wyndham Portage

Hotels
Baymont Inn & Suites
6.9 (755 reviews)
2323 Willowcreek Road , Portage , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
4.48
Numerous complaints about cleanliness, including dirty floors and odors.
Service
8.45
Positive mentions of staff friendliness and helpfulness.
Location
8.99
Convenient location noted across multiple reviews.
Room Quality
5.94
Mixed reviews on room condition, with issues like bed bugs mentioned.
Amenities
6.47
Some amenities were lacking or in poor condition.
Value for Money
6.43
Concerns about high prices relative to service and cleanliness.
Food and Beverage
6.98
Mixed feedback on breakfast quality.
Overall Experience
7.45
Overall mixed experience; some elements appreciated, others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:37

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities
Experience a relaxing stay at Baymont by Wyndham Portage with an indoor pool, 32-inch flat-screen TVs, and free WiFi in every room. Upgrade to rooms with a sofa bed or spa bath for added comfort.

Delicious Dining Options
Start your day right with a hot breakfast featuring eggs, sausage, waffles, and more. Enjoy a variety of options like cereal, yogurt, and fresh fruit to fuel your adventures in Portage.

Convenient Location
Explore nearby attractions like Robbinhurst Golf Club and Indiana Dunes National Park just a short drive away. With Chicago city center within reach, Baymont by Wyndham Portage is your gateway to adventure.

Book now for an unforgettable stay at Baymont by Wyndham Portage!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 755 reviews
Cleanliness: 4.48
Service: 8.45
Location: 8.99
Room Quality: 5.94
Amenities: 6.47
Value for Money: 6.43
Food and Beverage: 6.98
Overall Experience: 7.45
L
LI HONG family_with_children ca
8
Good bargain
Pros:

Staff

2026-08-06 via Nuitee
A
Amanda couple us
1
Terrible would not recommend
Pros:

There was nothing I liked about the facility

Cons:

I didn’t like the fact when we checked in there was police outside then when we got to our rooms, they were dirty with dog hair all over the beds and then we found trash and used Band-Aids underneath our bed for the next morning

2026-08-05 via Nuitee
J
Jim solo_traveller us
1
2026-08-04 via Nuitee
H
Heather solo_traveller us
1
Unfortunately, the room was so dirty and unsanitary that we chose to sleep in our truck tent rather than spend the night
Pros:

Location was convenient to shopping and to the National Park.

Cons:

I rarely leave negative reviews, but this stay was one of the worst hotel experiences I’ve had. We reserved our room about six hours in advance after a long day of driving and arrived late that evening expecting a clean, safe place to sleep.

The problems started before we even got inside. One of the side entrance doors was unsecured and open to the public. A handwritten sign taped to the door stated that the key card reader was broken and that no key card was needed to enter, which was a major security concern.

The stairwell leading to the second floor smelled strongly of mold. Once we reached our room, the door would not open properly even after the key card reader indicated access was granted. The only way to get in was by holding the door handle in the upward position while opening it.

The room itself smelled heavily of mold, and the carpet was damp. Although the bathroom appeared mostly clean, there were two dead bugs. One in the sink and another on the floor. The white towels were dingy and smelled unclean. The furniture was dusty, the TV remote was broken, requiring the TV to be operated manually, and the bed sheets appeared to have been previously used, with visible dirt or debris at the foot of the bed. To make matters worse, the walls had brown streaks running down them that looked like years of nicotine residue.

We paid $146 for one night, but the room was so unsanitary and uncomfortable that we chose to sleep in our truck tent instead of staying in the room. For the price charged, this condition is completely unacceptable. I cannot recommend this hotel and would not stay here again.

2026-08-03 via Nuitee
R
Rachel solo_traveller us
7
2026-08-02 via Nuitee
K
Kelly solo_traveller us
10
2026-08-02 via Nuitee
M
Michael couple us
8
2026-08-02 via Nuitee
B
Bob couple us
7
Ok
Pros:

Good location

Cons:

Dusty, smell in the room. Carpet needed to have been cleaned.

2026-07-24 via Nuitee
B
Billy solo_traveller us
10
2026-07-23 via Nuitee
L
Leslie couple us
6
Hotel stay just adequate. Not what I expected from a Baymont hotel chain.
Pros:

Breakfast was good. Coffee needed refills quicker. Bed was comfortable.

Cons:

The hotel needs some updates (painting etc.) No premium channels or streaming apps on tv.

2026-07-21 via Nuitee
V
Vince couple us
9
Pros:

Nice location

Cons:

With the property being in an industrial area, it was a little noisy. Not too bad though.

2026-07-20 via Nuitee
J
Jennifer couple us
5
2026-07-20 via Nuitee
A
Anna solo_traveller us
8
2026-07-19 via Nuitee
C
Chris family_with_children us
1
2026-07-19 via Nuitee
A
Ashley extended_group us
1
2026-07-19 via Nuitee
S
Samuel couple us
10
2026-07-18 via Nuitee
E
Edward solo_traveller us
10
Pros:

It was absolutely perfect for what we needed. Staff was very nice and helpful.

2026-07-18 via Nuitee
L
Lufy solo_traveller us
1
Una experiencia inaceptable: reservación confirmada, habitación inexistente.
Cons:

Lo más decepcionante fue que, a pesar de tener una reservación confirmada, al llegar me informaron que no había habitaciones disponibles porque varias estaban fuera de servicio. Tuve que pagar un Uber para trasladarme hasta el hotel y nadie me avisó con anticipación que no podrían cumplir con mi reserva. Esto me ocasionó gastos, pérdida de tiempo, estrés y una muy mala experiencia.

2026-07-15 via Nuitee
S
Stephanie solo_traveller us
9
Perfect stay for 2nights
Pros:

Very clean place, room was comfortable. Breakfast was good. Staff was excellent and made sure to get you what you needed in a timely manner. I would definitely stay here again when i visit my friends & family.

Cons:

The fridge wasnt plugged up but we were able to figure it out so our drinks would be cold.

2026-07-15 via Nuitee
B
Bradley solo_traveller us
8
2026-07-15 via Nuitee