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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Badminton equipment
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Aerobics
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Playground on site
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Garage
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Convenient Location
Located in Xi'an, Chateau Star River Xi'an Hotel offers a luxurious stay just a short drive from the airport and railway station. The hotel boasts free WiFi, free parking, and a bar for guests to unwind after a day of exploring.
Comfortable Rooms with Modern Amenities
Each room at Chateau Star River Xi'an Hotel is thoughtfully equipped with a desk, TV, private bathroom, and air conditioning. Some rooms even feature a kettle for added convenience. The accommodation ensures a comfortable and relaxing environment for all guests.
Delicious Buffet Breakfast and Nearby Attractions
Start your day with a delightful buffet breakfast in the breakfast area before heading out to explore nearby attractions such as Drum Tower, Bell Tower, and Muslim Street. With Xi'an Railway Station just a short drive away, convenience is at your fingertips.
Ready to experience luxury and convenience in Xi'an? Book your stay at Chateau Star River Xi'an Hotel now!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for CNY 380 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Love this hotel very nice very clean and its a smokers paradise
L'avevamo preso questo albergo perché era vicino all'aeroporto. Il ristorante era chiuso e non c'era nulla vicino. Alla reception le ragazze non parlavano neanche una parola d'inglese.
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add.
I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Wonderful stay in the hotel ! The reception ladies are top! helped us to carry lugagge, called taxi etc. very professional and helpfuly to our stay. Peaceful and calm place. I was traveling on family with two boys, they enjoied the swimming pool and thermal disposition. Perfect place to those who are energetical ;-) I recommend without hesitation.
the only little thing is that we arrived (early April) before the start up of the central air conditioning... the room is a little bit warm on sunny day although with opened window. It won't be an issue when it's cloudy.
The hot spring is very nice.There are 6 types hot spring and 4 types sauna and pool.
The Chinese restaurant is good taste.
The location is so far from sightseeing and the quiet place.
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다.
지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Hotel nuevo. No en el centro pero cerca del aeropuerto.
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
I want to express my experience in the hotel,
The staff excellent, the food, the room, the services I can say 7 star hotel ....
The buffet was really good, and the restaurant my wife and and went for dinner one time was really good.
I recommend 100% rhe hotel
酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.
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