Mercure Yixing Wanda Plaza

Hotels
•
Mercure
6 (2 reviews)
No 516 Donghong East Road Yicheng Street , Yixing , cn
+33145388600
customercare@accor.com

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Children allowed

Facilities

Free wired internet
Internet access

Review Highlights

Pros:
Kind staff
Helpful colleague
Cons:
Check-in confusion
Language barrier

Categories

Cleanliness
4.96
Poor organization at check-in caused concerns, impacted overall perceptions.
Service
7.43
The front desk staff were kind and helpful despite initial problems.
Location
5.97
Convenient location, but issues at check-in overshadowed the experience.
Room Quality
5.92
Room was acceptable as a last resort but lacked initial booking clarity.
Amenities
5.95
No specific amenities mentioned; standard offerings expected.
Value for Money
5.91
Price seemed fair, but the check-in experience raises concerns.
Food and Beverage
5.96
No mention of food or beverage quality; standard expectations apply.
Overall Experience
5.93
Disappointing start due to check-in issues, but staff were helpful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:24

Property Description

Convenient Location

Modern Amenities

Nearby Attractions

To book a stay at Mercure Yixing Wanda Plaza and enjoy a comfortable experience in Yixing, book now to secure your reservation with free WiFi included.

Important information:

Please inform Mercure Yixing Wanda Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6
Based on 2 reviews
Cleanliness: 4.96
Service: 7.43
Location: 5.97
Room Quality: 5.92
Amenities: 5.95
Value for Money: 5.91
Food and Beverage: 5.96
Overall Experience: 5.93
D
Dimitrios • review category business travellers • gr
4
Disappointing
Cons:

When we arrived at the hotel, although we had reservation confirmation from booking.com and the hotel has accepted the check-in time we chose, the reception could not find the reservation. Furthermore, no one spoke English but luckily we had a colleague who could speak Chinese in order to support in finding a solution.
In the end we ended up booking another room at this hotel cause it was too late, but it was the last room they had, dont want to imagine what would happen if it was full.. In the end the ladies in the front desk were very kind, but the management has to make serious changes in organizing, if they want to receice more english speaking travelers in the future. Even booking.com customer support had difficulties in communicating.

2025-06-22 • via Nuitee
B
Benoit • review category business travellers • fr
8
Very good
2025-04-14 • via Nuitee