Facilities

Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
Free WiFi
Terrace
Garden
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful service
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
6.55
Multiple reviews point to issues with cleanliness and maintenance, especially in bathrooms and common areas.
Service
9.01
Guests highlighted good communication and helpfulness from the host.
Location
9.05
Consistently mentioned as a strong point, easy access to attractions.
Room Quality
7.01
Reviews indicate some rooms are not well maintained, with inconsistent amenities.
Amenities
7.54
Facility issues noted, but presence of a pool and kitchenette appreciated.
Value for Money
7
Many guests feel the experience does not match the price, especially regarding breakfast.
Food and Beverage
6.55
Negative feedback regarding breakfast options and quality.
Overall Experience
8.12
The average experience was positive, despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 06:39

Property Description

Recreational Amenities
Practice your swing on the golf course, take a dip in the outdoor pool, or relax in the sauna.

Dining Options
Enjoy a variety of dining experiences with 4 restaurants and a coffee shop/cafe offering delicious meals.

Convenient Services
Benefit from amenities like complimentary wireless internet, concierge services, and a business center for a hassle-free stay.

Centrally located in Kuala Lumpur, explore nearby attractions such as Jalan Alor and Petaling Street during your stay at Robertson Suites Kuala Lumpur.

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location