Facilities

Full-service spa
Free WiFi
24-hour front desk
Wheelchair accessible
Television in common areas
Full-service spa
Smoke-free property
Banquet hall
Upper floors accessible by stairs only

Review Highlights

Pros:
Welcoming staff
Included parking
Cons:
Air conditioning issues
Lack of communication regarding parking

Categories

Cleanliness
5.89
Reported issues with air conditioning and parking registration led to a negative experience.
Service
9.36
Staff were described as very welcoming and lovely, contributing positively.
Location
9.4
The location is convenient but parking situation may be challenging for larger vehicles.
Room Quality
5.85
Guest reported a lack of air conditioning, only a fan was provided.
Amenities
8.88
Amenities met expectations with included parking.
Value for Money
7.84
Guest feels penalized due to lack of information regarding parking registration.
Food and Beverage
8.89
Not discussed in reviews, assumed to meet standard expectations.
Overall Experience
7.86
Overall sentiment affected by penalty issues, leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Convenient Amenities
Make use of complimentary wireless internet access and a television in the common area during your stay.

Dining Options
Enjoy a delicious meal at the hotel's restaurant or grab a snack at the coffee shop/cafe. Cap off your day with a drink at the bar/lounge.

Locational Advantage
With a stay at The Chatwal Boutique Hotel in Blackpool (South Shore), you will be conveniently located within a 5-minute drive of major attractions like Blackpool Pleasure Beach and Blackpool Central Pier.

Book now for a memorable stay amidst the vibrant surroundings of Blackpool (South Shore) at The Chatwal Boutique Hotel.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

Location

Guest Reviews

8
Based on 3 reviews
Cleanliness: 5.89
Service: 9.36
Location: 9.4
Room Quality: 5.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
V
Victor
2
Avoid
Pros:

I stayed at the hotel between the 11-13 of July. Very hot weekend. Price of the hotel included PARKING and air conditioning.
When I arrived I found out there is only a fan with water in the room.
I was told exactly where to park by the receptionist which never bothered to let me know I need to register the parking as if I should miraculously know.
I received a penalty for the for the free parking because I did not register and was never told to do so. I’m now having to pay £170 because of the hotel’s fault and deal with debt collectors because of a weekend at Chatwal Hotel.
They also do not think they should compensate me for what they have done and believe it’s not their responsibility to let their clients know they need to register as you can see in the screen shot of their email to me.
To be clear, their private parking is just a yard behind the hotel that belongs to them. What a shameful hotel.

2025-09-12 • via Nuitee
K
Karen
8
Pros:

We arrived to a very warm welcome. Staff are absolutely lovely. Parking if you have a large car, not so easy but we got there in the end.

2025-07-08 • via Nuitee
N
Natalie • partner
6
Pros:

The staff were so lovely. The spa was a waste of money we stayed maybe 20 minutes, I wish we hadn’t done it the jacuzzi wasn’t hot it was warm, bubbles weren’t great if they could just sort that it would be so much better it’s a really nice idea though. The room wasn’t as it was pictured, it was okay though not the best, the bed was uncomfortable. I can’t fault the staff in any way though

2024-08-25 • via Nuitee