Collection O Malacca Near St John's Fort Formerly Gill Garden

Hotels
7.7 (60 reviews)
No 27 Jalan PS 3 Plaza Semabok 75050 Melaka , Melaka , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Affordable pricing
Spacious rooms
Quiet location
Cons:
Cleanliness issues
Service disruptions
Facility maintenance needed

Categories

Cleanliness
6.28
Multiple reviews indicated issues with bathroom cleanliness and aging facilities.
Service
8.25
Some positive mentions of staff responsiveness despite some issues during check-in.
Location
8.79
Positive sentiment due to quiet surroundings and ample parking.
Room Quality
7.74
Spacious rooms noted, but includes complaints about air conditioning and other equipment.
Amenities
6.77
Limited amenities mentioned; fridge request indicates a need for improvement.
Value for Money
8.73
Overall good value for the price paid as indicated by several reviewers.
Food and Beverage
7.28
Not explicitly mentioned, but values the price over offerings.
Overall Experience
7.75
Mixed sentiments with considerable dissatisfaction from some reviews but value in pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:52

Property Description

Convenient Location
Situated near top attractions like The Stadthuys and Baba & Nyonya Heritage Museum.

Comfortable Rooms
All rooms equipped with a TV, private bathroom, and complimentary toiletries.

Exceptional Service
Enjoy free WiFi, room service, and a 24-hour front desk at our non-smoking property.

Book your stay at Gill Garden Boutique Hotel for a pleasant experience in Melaka!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 60 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 6.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 7.75
C
chee on • couple • my
10
Pros:

location n overall good

Cons:

no

2026-01-26 • via Nuitee
L
Lt. • couple • my
10
Pros:

Servis mantap, pekerja pun sporting

Cons:

Dalam bilik tiada heater, nak buat air or masak maggi x boleh overall yg lain ok

2026-01-20 • via Nuitee
N
Nurul • extended_group • my
7
2026-01-19 • via Nuitee
M
Mat Noor • couple • my
10
2026-01-08 • via Nuitee
I
Ijlal • extended_group • my
10
2026-01-04 • via Nuitee
M
Mawarnie • couple • my
2
Pros:

Kemas bersih

Cons:

Air takde ..

2026-01-04 • via Nuitee
M
Mohd Afizi • couple • my
10
2026-01-01 • via Nuitee
L
Loges • extended_group • my
7
2025-12-23 • via Nuitee
L
Loges • extended_group • my
6
2025-12-23 • via Nuitee
S
Suthen • extended_group • my
8
2025-12-07 • via Nuitee
M
mohamad Fadhil • solo_traveller • my
8
2025-12-05 • via Nuitee
M
MOHANRAJ • family_with_children • my
9
They place that I would go again!
Pros:

First of all, this was my right choice to stay in this hotel. Ample of parkings, away from street noise pollution and the most of important things,Air-conditioning super cold! Spacious and provide had a very good night sleep.

Cons:

It's not I didn't like, there is some improvement they can do for bathroom. Cleanliness can be improve especially the toilet bowl. And sink. They look old and got stain die to old age.

The property can look into installing room fridge especially in family room.

2025-12-05 • via Nuitee
A
ASMAHANI BINTI ABU SAMAH • family_with_children • my
10
Bersih•Kemas•Luas•Tenang
Pros:

Good

Cons:

Dont have a lift

2025-11-28 • via Nuitee
N
Ni wayan yuli • couple • id
8
Not that bad for the price you pay
Pros:

The price are cheap .

Cons:

The bathroom need to be clean up a bit . The pipe was leaking.be aware if check in at night there are no staff but they left the key in the box

2025-11-23 • via Nuitee
夜雨 • solo_traveller • my
1
差
Cons:

差，不能还钱，只有office hours,超过8pm关掉所有電話，不接。不負責任

2025-11-22 • via Nuitee
C
chok hon fui • couple • my
7
2025-11-19 • via Nuitee
R
Rafik • solo_traveller • my
1
Cons:

Staff babi minta receipt pun payah

2025-11-12 • via Nuitee
M
Mohd Afizi • couple • my
8
2025-11-07 • via Nuitee
N
Noramalina • couple • my
7
Pros:

Harga murah sangat berbaloi dengan bilik

Cons:

Cuma Remote aircond tak function .. saya panas then nak stopkan kipas supaya tak turun naik tapi x boleh .. so malam Sy tido taklena sbb panas .. yg lain ok .. walaupon sampai2 tu xboleh masuk sbb card x detect tpi staff respond cepat .. tq yee

2025-11-06 • via Nuitee
M
Muhammad Syazwan Bin • couple • my
1
2025-11-04 • via Nuitee