Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable beds
Great breakfast
Helpful staff
Cons:
Cleanliness issues
Only served breakfast from 8am
Location is far from town

Categories

Cleanliness
8.7
Significant concerns about cleanliness were raised, including stains on walls and curtains.
Service
10
The staff was helpful and responsive, providing excellent service throughout the stay.
Location
9.17
Location was convenient for exploring the national park but noted to be far from restaurants and shops.
Room Quality
9.21
Rooms were comfortable but had issues such as non-functioning air conditioning and broken shower.
Amenities
8.16
No refrigerator in the room and limited amenities were mentioned.
Value for Money
8.69
The price was questioned concerning the service quality and amenities provided.
Food and Beverage
10
Breakfast was mentioned positively with great food options available.
Overall Experience
9.65
Overall a decent experience, but expectations were not met considering the hotel's star rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:42

Property Description

Scenic Location
Perched just 12 km from Zhangjiajie National Forest Park, unwind at XMAN Valley Sunrise Resort surrounded by nature's beauty.

Luxurious Amenities
Indulge in the outdoor swimming pool, restaurant, water park, and karaoke at the property. Enjoy a comfortable stay with room service and a 24-hour front desk.

Relaxing Retreat
Experience comfort in rooms equipped with modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Some rooms even boast a balcony for breathtaking views.

Ready to experience the beauty of Zhangjiajie? Book your stay at XMAN Valley Sunrise Resort now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 85 reviews
Cleanliness: 8.7
Service: 10
Location: 9.17
Room Quality: 9.21
Amenities: 8.16
Value for Money: 8.69
Food and Beverage: 10
Overall Experience: 9.65
P
Piotr solo_traveller pl
10
Znakomity pobyt
Pros:

Lokalizacja , widok , personel

2026-01-19 via Nuitee
E
Emily family_with_children au
9
2026-01-13 via Nuitee
O
owen extended_group gb
10
perfect
Pros:

the hotel was amazing as advertised
the staff were amazing, so helpful, they helped adjust our plans so we got the most out of the area, you couldnt ask for much more, they went above any beyond

2025-12-10 via Nuitee
I
Ivan couple ru
6
Отель неплохой, но не за такую цену и не с таким рейтингом
Pros:

Красивый вид на горы

Cons:

Очень большие вопросы к отелю, который себя позиционирует как 5-ти звездочный, тут максимум 3 звезды:
В номерах убирались, ставили воду, красивый вид, но:
1. Неправильно работал кондиционер, невозможно было выставить нормальную температуру, кондиционер постоянно жужжал;
2. Сломанный душ, также нужно было ждать около 5 минут, пока нагреется вода; в ванной комнате было всегда очень холодно; не работала лампочка в душевой;
3. Нет холодильника;
4. Пятна на стенах и шторах;
5. В комнате также перегорела лампа, попросили персонал поменять, просьбу проигнорировали;
6. Неудобное расположение: поблизости нет ни магазинов, ни ресторанов.

2025-11-26 via Nuitee
M
Michael extended_group at
9
Pros:

Very nice and hotel with great views, comfortable beds and good service! The breakfast was great as well. The staff was very helpful when we had questions or needed support. The hotel really is a hidden gem and perfectly located to explore the national park. Getting a Didi to drive around was no problem, easy to get around this way. Would love to stay again!

2025-11-24 via Nuitee
C
Christophe couple fr
10
Service attentionné et réactifs, lever de soleil exceptionnel
Pros:

Tout était absolument formidable. Le service a été extrêmement réactif et le personnel a tout fait pour rendre notre séjour parfait. Même avec 30 minutes de retard pour le petit déjeuner, ils nous ont accueillis chaleureusement et tout préparé avec le sourire. Ils nous ont également très bien conseillé sur les activités à faire aux alentours, ce qui nous a permis de profiter pleinement de notre voyage.

La vue au lever du soleil depuis l’hôtel est tout simplement exceptionnelle — l’un des grands moments de notre séjour.

2025-11-23 via Nuitee
D
Daisy couple au
10
Stunning View and Exceptionally Friendly Staff
We stayed at XMAN YUELINGU Sunrise Hotel in Zhangjiajie and had an amazi
2025-11-08 via Nuitee
K
KAZUKI family_with_children jp
1
2025-11-07 via Nuitee
V
Victoria solo_traveller ng
10
I would definitely recommend for the peace and scenic views
Pros:

It was beautiful and the staff were amazing and very helpful

Cons:

No complains

2025-11-07 via Nuitee
A
Alice family_with_children ch
10
2025-10-30 via Nuitee
H
Hendrik couple nl
9
Mooi hotel en aardige mensen
Pros:

De ligging de omgeving de aardige mensen en de kamer

Cons:

Het toiletpapier in een prullenbak moeten doen. En wij hadden 1 nacht waarbij steeds vuurwerk werd afgestoken

2025-10-30 via Nuitee
V
VALERIE family_with_children fr
10
Un hôtel idéal pour profiter du Park national
Pros:

Le site incroyable à quelques kilomètres de la Middle Gate du Park national de Zhangjiajie ou le chauffeur de l’hôtel nous déposait gratuitement. La grande gentillesse du personnel qui tous s’employaient à rendre notre séjour le plus agréable possible malgré une météo pluvieuse ( service de thé et dégustation de patates douces au coin de la cheminée, et plateau de fruits et vin de riz pour notre anniversaire de mariage) Les lits incroyablement confortables

Cons:

Rien

2025-10-27 via Nuitee
M
Muriel family_with_children gb
5
Nice views & comfy rooms but far away from town and unpleasant management
Pros:

- The views of the property are nice
- Rooms are comfortable
- Some of the staff are very friendly (Hilary and serving staff at the restaurant)

Cons:

- Issues with the booking system: first they forgot to book the first night of our stay then they downgraded our room without telling us. We needed booking.com to sort it out
- Manager was very rude when dealing with the booking issue
- Property is far from everything so you can’t just go out and go to town to eat
- Breakfast only served from 8am - not ideal when tours to the park start early

2025-10-26 via Nuitee
A
Ashley family_with_children sg
10
Perfect stay with beautiful views and very helpful staff
Pros:

Amazing mountain view, with spacious and clean rooms. The staff was welcoming and kind, and helped us to plan and book our entire itinerary throughout the Zhangjiajie parks. The restaurant food was good too - the local dishes were to our taste (the hotel was able to customise them to our preferences, i.e. less spice). We had a great experience staying here.

2025-10-24 via Nuitee
M
Michelle extended_group au
10
Pros:

Helpful staff, great service. Spacious comfortable room.

2025-10-22 via Nuitee
E
ekaterina extended_group ru
9
Pros:

The hotel personnel is absolutely great (very responsive and helpful), the best I have ever met.
Very good location (close to Avatar mountains, around 40 minutes by taxi to Tianman mountain. 30 minutes from the airport and the city center)
The room is big and quite, has a good view, but designed a bit strange and irrationally (especially the bathroom).
A recommendation to the travelers: reserve at least 5 days if you wish to see the place as you will have to catch the weather and the walking distances are long.

2025-10-21 via Nuitee
B
Bianca extended_group br
8
2025-10-21 via Nuitee
S
Sebastien family_with_children fr
7
Bien placé mais défraîchit
Pros:

Chambre spacieuse
Belle vue depuis la chambre et la piscine
Chauffage réglable si on a froid
Super emplacement, proche de la porte pour la nationale forest
Lily a pu nous fournir des informations utiles au bon déroulement de notre séjour
Personnel très agréable.

Cons:

Hôtel complètement défraichit, loin du standing d'un 5 étoiles. Les photos nous ont paru mensongères... Parquet gondolé, peu de décoration, un hôtel qui semble un peu abandonné quant à l'entretien.
Petit déjeuner bon mais très spartiate, pas de choix.
La présence d'un peu de vent faisait claquer les portes.
Belle piscine, mais non chauffé, impossible de s'y baigner.

2025-10-18 via Nuitee
C
Chirag couple de
8
Secluded location close to the park’s most practical gate, wonderful staff!
Pros:

The staff was lovely and made the stay super special! Especially Hilary, who assisted us with everything from getting a new room sorted when the original one smelled a little mouldy to what we could see in the park. Special thanks to her for arranging that the staff prepare a less oily and vegetarian/vegan meal for us! The rest of the staff is also lovely, the ladies that work the kitchen and maintain the hotel are very warm and always greeted with a smile!

The location is also good-ish, as it’s close to the middle gate, which turns out to be the best one to quickly get onto the best treks through the park and avoid major crowds. No restaurants around though, which is ok if you’re looking to be secluded.

Cons:

The room we initially had was mouldy and wasn’t very clean. However, we were promptly given a much nicer room that was very cosy for the rest of our stay.


The breakfast is rather limited (although they have some white bread and jam, plus a very nice soy milk) but they’ll serve you a noodle soup if you ask (unfortunately not vegetarian).

2025-10-14 via Nuitee
D
Dung couple fr
10
Un cadre qui vous envoûte
Pros:

Une expérience sensorielle remarquable. L’hôtel épouse parfaitement le paysage, et la piscine à débordement offre une vue si poétique qu’on s’y attarde des heures. Le personnel, d’une discrétion et d’une élégance rares, devance vos besoins avec grâce. La cuisine, un vibrant hommage aux produits locaux, est un régal. On quitte les lieux le cœur léger et l’esprit regénéré. Bravo.

2025-10-07 via Nuitee