Hotel Boutique Santa Elena

Hotels
•
Independent
6 (7 reviews)
C. 62 Centro, 434, Mérida, YUC, 97000 , Mérida , MX
52-999-6426744

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Facilities

Free WiFi
24-hour front desk
Garden
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Cons:
Room cleanliness issues
Safe box was locked

Categories

Cleanliness
4.75
The room was not cleaned during the stay, which negatively impacted cleanliness.
Service
6.75
Staff were very attentive at arrival, stay, and departure.
Location
7.75
The location is unbeatable and very walkable.
Room Quality
5.75
The beds are comfortable and rooms are nice.
Amenities
5.75
Standard amenities expected for a hotel of this tier, although some issues were noted.
Value for Money
5.75
The price was perceived as good for a location with such amenities.
Food and Beverage
5.75
Food and beverage options were not mentioned.
Overall Experience
5.75
Overall experience was good, marred slightly by issues with room service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:24

Property Description

Garden Views and Complimentary Wi-Fi
Relax in a garden setting with complimentary wireless internet access to stay connected during your stay.

Cozy Air-Conditioned Rooms
Feel at home in one of the 10 air-conditioned guestrooms with provided amenities such as safes and daily housekeeping.

Central Location
Located in the heart of Mérida, Hotel Boutique Santa Elena is within walking distance of Paseo de Montejo and Mérida Cathedral, providing easy access to nearby attractions.

Ready to immerse yourself in the heart of Mérida? Book your stay at Hotel Boutique Santa Elena today!

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 7 reviews
Cleanliness: 4.75
Service: 6.75
Location: 7.75
Room Quality: 5.75
Amenities: 5.75
Value for Money: 5.75
Food and Beverage: 5.75
Overall Experience: 5.75
R
Ruth
10
Pros:

Me gustó la tensión del personal, muy pendientes a tu llegada, estadía y salida, tiene interiores muy lindos la combinación de colores es muy linda, y la cama es súper cómoda, y las habitaciones muy limpias

2025-09-23 • via Nuitee
E
Eduardo
10
Pros:

Todos fueron muy amables y el lugar era cómodo y bonito

2025-09-14 • via Nuitee
O
Omar
10
Pros:

Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.

2025-09-11 • via Nuitee
C
Carlos
10
Great stay
Pros:

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!

2025-09-01 • via Nuitee
H
Hugo • friends
10
Pros:

Great little hotel

2025-08-28 • via Nuitee
J
Juan Carlos • partner
10
Pros:

Interesante el rescate arquitectónico.

2025-08-25 • via Nuitee
B
Bronagh
10
Hidden gem
Pros:

Great area , super helpful staff , nice rooms

2025-07-30 • via Nuitee