Oceanfront Condos Nilaveli by ICC

Scanning the card and opening the door of the unit is that easy. Choise of food avaliable at he restaurant for dinner is very much limited.

The biggest issue was the pricing. Booking.com quoted £451, but a 10% property service charge was only added after booking, bringing the total to £504. The same happened with another booking, which increased from £361 to around £400. This should be made clearer before booking. Both apartments also had ants entering through cracks, even after maintenance sprayed repellent. The Wi-Fi became unreliable every evening from around 4 pm until the next morning, and although reception said someone would check it, nobody came on two occasions. One apartment also lost power to half the flat due to a blown fuse. It was fixed quickly, but debris from the repair was left on the bed and floor. Finally, there were large swarms of dragonflies around the pool and beach access, which made using the pool less enjoyable.

The pricing could be much clearer. Our Booking.com reservation was initially quoted at £451, but a 10% property service charge was only added later, increasing the total to £504. The same happened with another booking we made, which went from £361 to around £400. Whether this is a Booking.com or property issue, the additional charge should be made obvious before confirming the reservation. We also experienced ants in both apartments, particularly around the kitchen and bedrooms. Although maintenance treated the problem, it didn’t completely disappear. The Wi-Fi regularly stopped working from late afternoon until the following morning, and despite reporting it twice, no one came to inspect it. We also had a blown fuse that left half of one apartment without lights, fans and air conditioning. It was repaired quickly, but the repair left paint and debris on the bed and floor, which we had to clean ourselves. Lastly, there were very large numbers of dragonflies around the pool and rear beach entrance, making it less comfortable to spend time there.

Pomimo dość znaczącej ceny obiekt ma sporo braków i niedociągnięć. Czystość przeciętna, np firanki chyba nie były zmieniane nigdy, są jak filtr powietrza w aucie. Karaluchy obecne. Podczas pobytu trwał remont części pokoi. Nawet deratyzację oraz zadymianie roślin jakąś chemią miało miejsce podczas gdy dzieci bawiły się na basenie a my na tarasie. Kuchnia w pokoju w stanie dość opłakanym, raczej nie nadawała się do przygotowania posiłku, czajnik z zepsutym wyłącznikiem gotował wodę bez przerwy.

Karaluchy, prezerwatywa na basenie, pleśń na ścianach, brudne zasłony. Odradzam wszystkim którzy planują tam pobyt. Hotel na 2 tygodnie przed przyjazdem odwołał mi pobyt W Penthousie, zrobiłam więc rezerwację na apartament dla 6 osób z widokiem na ocean i dużym tarasem. Obsługa pomyliła gości i zakwaterowała nas w innym pokoju, złożona reklamacja nic nie dała.
W godz popołudniowych obsługa rozpylała maszyną spalinową środki ochrony roślin w formie gryzącego i śmierdzącego dymu, w tym czasie dzieci przebywały na balkonie oraz na balkonie.

Trzymajcie się z dala od tego miejsca.

все,кроме размера номера,а самое главное наглый и ужасный рецепшн

Cleanliness was poor. Cobwebs, hair, stains all over kitchen.
Facilities - no gas for cooktop, air-conditioning so loud you couldn't talk or watch tv. Safe broken ( but was fixed), no towels on arrival, when requested we received towels no bigger than the floor mat. Housekeeping only every 4 days. No tea towels. Bedside lamp, one broken and one with wrong power point, so couldn't be used.
Pool towels poor quality and stained.
I could continue, but this should provide an idea of the lack of quality in this hotel.
This was also one of our most expensive hotels we have stayed at in Sri Lanka, and it is the worst by a long way.

-Needed more pool chairs and umbrellas and towels
-not much around in terms of food, overpriced average food

Food Order has to be placed quite early and takes about 1,30-2 Hrs to prepare if you need room service. If you need Srilankan breakfast you need to order quite early on the day before however food quality is good.