Hotel Cigarral Santa María

Hotels
8.7 (728 reviews)
Cerro del Emperador , Toledo , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Value for Money
Food Quality

Categories

Cleanliness
9.16
Many reviews mentioned excellent cleanliness and exquisite hygiene.
Service
8.93
Positive feedback on staff friendliness and helpfulness, although some comments identified room for improvement in service speed.
Location
9.37
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
8.12
Rooms are modern and new, but some guests found them simple and lacking decoration.
Amenities
8.65
Amenities are mostly adequate, but could use more variety in food options.
Value for Money
8.31
Some reviews felt that prices for food and beverage were high relative to quality.
Food and Beverage
7.96
Comments expressed dissatisfaction with the quality and variety of meals, notably breakfast.
Overall Experience
9.13
Overall, experiences were very positive with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:19

Property Description

Luxurious Accommodations

Experience comfort in our air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer balconies with stunning city views.

Delicious Dining Options

Savour a buffet, à la carte, or vegetarian breakfast at our on-site restaurant. Indulge in exquisite culinary creations during your stay.

Fun for Everyone

Enjoy our seasonal outdoor pool, garden, terrace, and children's playground. Embark on adventures with our organised tours or explore Toledo through hiking and cycling.

To make the most of your stay at Hotel Cigarral Santa María and create lasting memories, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 728 reviews
Cleanliness: 9.16
Service: 8.93
Location: 9.37
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.96
Overall Experience: 9.13
L
Lorena • solo_traveller • es
10
Pros:

El hotel es muy nuevo y bonito

2026-08-28 • via Nuitee
J
Jaime Alberto • family_with_children • es
10
2026-08-27 • via Nuitee
J
JULIE • couple • gb
8
A little disappointing
Pros:

Modern and clean. Easy parking. Wonderful views over Toledo. Staff incredibly friendly and helpful-a special mention for Veronique on reception and Khadim in the restaurant.

Cons:

Further from Toledo than we anticipated so had to get a taxi into the city(12euros each way)- but no great shakes. The food in the restaurant was OK but the main grumble is that there was no wine list-very strange. Lots of very expensive wines on display with no prices. It was like having no menu and a mystery plate of food being put in front of you. We enjoy choosing our wines to accompany our meals so this was very disappointing.

2026-08-26 • via Nuitee
A
Angeles • couple • es
10
Una estancia encantadora
Pros:

La ubicación , el entorno natural

Cons:

Precio restaurante algo caro y no reponer agua de cortesía . Pedí y me la cobraron

2026-08-25 • via Nuitee
E
estelle • family_with_children • fr
8
Très bel hôtel récent mais un peu cher pour les prestations proposées
Pros:

Le lieu , le calme et la propreté

Cons:

La restauration, trop cher et pas exceptionnel.

2026-08-24 • via Nuitee
L
LORENA • extended_group • es
10
maravilloso
Pros:

excelente

2026-08-24 • via Nuitee
L
Laura • solo_traveller • es
9
Pros:

La habitación es muy grande y limpia. La piscina está muy bien y el desayuno buenisimo

Cons:

Por poner una pega... el cuarto de baño tiene la puerta de cristal, no cierra bien y se oye todo desde la habitación.

2026-08-24 • via Nuitee
L
LORENA • solo_traveller • es
10
2026-08-24 • via Nuitee
F
frncisco • solo_traveller • es
10
Pros:

El hotel perfecto , la piscina también .

Cons:

Todo bien

2026-08-22 • via Nuitee
C
Claudia • family_with_children • es
10
2026-08-22 • via Nuitee
A
Albert • solo_traveller • es
10
Pros:

Todo en general esta muy bien

Cons:

Que las toallas de piscina no las cambien en toda la estancia

2026-08-22 • via Nuitee
J
Jean Marc • couple • fr
7
Bon séjour mais ambiance de l’hôtel un peu « froide »
Pros:

Le calme, la propreté de l’hôtel, l’accueil du personnel

Cons:

Le petit déjeuner sucré manque de gâteaux moelleux, de yaourts frais.
Les extérieurs manquent d’entretien.

2026-08-21 • via Nuitee
M
Mélissa • solo_traveller • fr
10
2026-08-20 • via Nuitee
R
RUTH SANCHEZ DEL COLLADO FERNANDEZ-BAILLO • solo_traveller • es
8
Pros:

Amplitud y limpieza. Panorámica del hotel. Atencion de Verónica de recepcion

Cons:

Servicio de restauracion. Carta con pocas opciones, calidad media y cara

2026-08-18 • via Nuitee
P
Peter • couple • nl
9
2026-08-17 • via Nuitee
C
Camila • family_with_children • es
10
2026-08-17 • via Nuitee
M
Maria • couple • es
10
2026-08-17 • via Nuitee
I
Iñigo • family_with_children • es
10
Pros:

El personal
Siempre atento, con suma educación y amabilidad y aportando valor.

2026-08-17 • via Nuitee
B
Berenice75 • solo_traveller • fr
10
Pros:

Vue exceptionnelle sur la vielle ville de Tolède
Personnel aux petits soins et très souriant

Cons:

Rien

2026-08-07 • via Nuitee
Y
Ying Zhi • couple • gb
7
Beautiful but lacked buzz/vibes
Pros:

Beautiful hotel and views.

Cons:

Food quality was very poor, biggest breakfast lacked variety and food offered wasn’t particularly of high standard. No entertainment for guests.

2026-08-06 • via Nuitee