Cabañas Chac Mool Downtown

Hotels
8.5 (49 reviews)
Calle Porfirio Diaz Esmedregal y Tiburón Ballena , Holbox Island , mx

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Missing linens
Room noise issues

Categories

Cleanliness
7.14
Concerns about missing linens upon arrival and noise affecting comfort.
Service
9.61
Staff was accommodating and allowed for luggage storage.
Location
9.65
Conveniently located near the beach and city center.
Room Quality
6.6
Guests reported noise issues and room size inadequacy.
Amenities
9.13
Basic amenities are provided, but improvements suggested.
Value for Money
8.09
Pricing significantly higher than expected for the quality.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
8.61
Mixed feelings due to accommodation problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:38

Property Description

Prime Location on Holbox Island
Cabañas Chac Mool offers a prime location on Holbox Island, just 300 meters from Playa Holbox and 2.5 km from Punta Coco. Enjoy the convenience of being close to the beach and other popular attractions on the island.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in the air-conditioned rooms at Cabañas Chac Mool. Each room is equipped with a wardrobe, coffee machine, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. Rest assured with the provided bed linen and towels for a worry-free stay.

Modern Amenities and Services
Stay connected with free WiFi and take advantage of the paid airport shuttle service for a hassle-free arrival and departure. The hotel ensures a seamless and enjoyable stay with its range of modern amenities and services.

Book your stay at Cabañas Chac Mool now for a delightful experience on Holbox Island!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 49 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 6.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
E
Ehlert • family_with_children • de
5
2026-01-21 • via Nuitee
S
Sosa Hernandez • family_with_children • mx
10
Pros:

La hubicacion, limpieza pero sobre todo la amabilidad del personal, son muy serviciales.

Cons:

En realidad la experiencia estuvo a la altura de mis expectativas, también la relación valor- precio es muy buena

2026-01-20 • via Nuitee
J
Juan Daniel • family_with_children • mx
8
2026-01-20 • via Nuitee
F
Francisco • extended_group • ar
5
Barato y en buen punto pero no volveria
Pros:

la ubicación

Cons:

La ducha no tenia presion y no había agua cuando llegamos, internet no funciona bien

2026-01-14 • via Nuitee
A
ANTONIA • extended_group • es
7
2026-01-10 • via Nuitee
A
Audrey • family_with_children • fr
7
2026-01-09 • via Nuitee
C
Contaldo • extended_group • it
10
2026-01-08 • via Nuitee
A
Anne • extended_group • fr
2
Non conforme et recherche en catastrophe d'un autre lieu.
Pros:

Rien

Cons:

Photos non conforme à la chambre que l'on a eu : pas d'espace pour circuler à 4 dans une chambre qui serait adaptée pour 2 ou 3. Manquement de linge à notre arrivée et aucun moyen dans récupérer le soir. Logement pas du tout insonorisé, bruit des voisins, de la rue et des camions de livraison du supermarché à côté tôt le matin. Après tout ces constats, impossible de passer la seconde nuit et recherche d'un autre logement en urgence sur l'île. Aucune négociation de dédommagement a été possible avec le gérant.

2026-01-07 • via Nuitee
A
Assuntina • family_with_children • de
6
Troppo caro zero riposo
Pros:

La posizione

Cons:

1. Abbiamo pagato molto di più rispetto al prezzo indicato su Booking… Booking purtroppo ha solo riservato la camera con la
Carta di credito e mi
Hanno fatto pagare non il prezzo indicato su booking.

2. Il letto e la camera tremavano con il vento che passava.

3. Le persone intorno non rispettavano il silenzio. Fino alle 5 del mattino a parlare ad alta voce, non era tanto tranquillo.

4. Eravamo in 3 e sul balcone hanno messo solo due sedie mentre la stanza era indicata x 4. Persone. Bho

2026-01-06 • via Nuitee
T
Tomás • family_with_children • mx
8
Pros:

Es comoda

Cons:

Cumple

2026-01-05 • via Nuitee
R
Rhaldery • couple • br
10
2025-12-28 • via Nuitee
A
ANNE • family_with_children • fr
8
2025-08-23 • via Nuitee
M
Marjolaine • extended_group • fr
9
Tres bien
Pros:

Très chouettes cabanes. Propre, personnel arrangeant : nous avons pu laisser nos bagages le dernier jour.

2025-08-14 • via Nuitee
A
Andreas • couple • de
7
Unterkunft ist gut gelegen und zu empfehlen!
Cons:

Könnte mehr Möglichkeiten geschaffen werden etwas aufzuhängen zum trocknen, selbst für Handtücher.

2025-08-09 • via Nuitee
J
Jens • extended_group • fr
9
Voyahe en famille
Pros:

personnel, emplacement : nous pouvons y accéder à pieds de l’embarcadère, nous sommes dans le centre, à 3 min de la plage et à 30min de balade de la majorité des points d’intérêts

Cons:

En dehors du wifi parfois capricieux rien

2025-08-07 • via Nuitee
P
pablo • solo_traveller • us
1
Cons:

Very noisy

2025-08-02 • via Nuitee
L
Luis Arturo • couple • mx
8
Pros:

El hotel está cerca del centro, cerca de la playa. Buenas ubicación

2025-07-29 • via Nuitee
K
Katarzyna • family with young children • pl
10
Recomended for families and friends :)
Pros:

Everything was great. The host was very helpful, we could left the luggage earlier and spend a night in comfortable beds.
The hotel is in great localisation, just a few minute walk from the beach and port.

2025-03-25 • via Nuitee
V
Victoria • with friends • mx
10
Exceptional
2025-03-05 • via Nuitee
F
Fanny232323 • with friends • ch
7
Good
Pros:

Location and the cat ;)

Cons:

Quite small and noisy but ok quality/price

2025-01-08 • via Nuitee