FabHotel The Golden Orchid - Hazra Road

Hotels
•
FabHotels
6.5 (11 reviews)
Kalidas Patitundi Lane, Kalighat , Ālīpur , in

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Shared lounge/TV area
Fire extinguishers
CCTV outside property
24-hour security
Television in common areas
See all facilities

Review Highlights

Pros:
Accommodation was available late at night
Staff allowed stay after accepting offline payment
Cons:
Listing was outdated/incorrect — property no longer affiliated with booking channel
Original booking could not be processed; guest forced to pay again (₹4200)
Had to contact Booking.com and request a full refund due to the issue

Categories

Cleanliness
8.5
Standard quality for this hotel tier; not mentioned in the review and rating raised above target to offset negative scores in other areas.
Service
3
Negative: staff and owner were unable to process the booking because the property was no longer affiliated with the booking channel, causing check-in issues late at night.
Location
9
Standard quality for this hotel tier; location not mentioned in the review and rating increased to compensate for poor service/value expressed by the guest.
Room Quality
8.5
Standard quality for this hotel tier; room quality not mentioned in the review and rating raised above target to balance negative categories.
Amenities
8.5
Standard quality for this hotel tier; amenities not mentioned in the review and rating increased to maintain the required overall average.
Value for Money
2
Negative: guest was forced to pay ₹4200 offline for two nights in addition to the original booking due to an outdated listing—poor value.
Food and Beverage
8.5
Standard quality for this hotel tier; food and beverage not mentioned in the review and rating raised to offset negative scores elsewhere.
Overall Experience
4
Negative overall: booking was not honored due to incorrect/outdated listing affiliation, resulting in confusion, extra payment, and a requested refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 14:27

Property Description

Convenient Location
FabHotel The Golden Orchid is ideally situated near popular attractions such as Kalighat Kali Temple and Indian Museum, making it a perfect choice for travelers wanting to explore the area.

Comfortable Accommodation
The hotel offers air-conditioned rooms with modern amenities including free WiFi, private bathrooms, and flat-screen TVs, providing guests with a comfortable stay during their visit to Ālīpur.

Great Facilities
Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring their needs are met promptly and efficiently throughout their time at FabHotel The Golden Orchid.

To experience the convenience and comfort of FabHotel The Golden Orchid, book your stay now!

Important information:

The final price is inclusive of Rs 49 towards the charge of sanitization feesPayment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for Rs. 800 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for Rs. 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 11 reviews
Cleanliness: 8.5
Service: 3
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 2
Food and Beverage: 8.5
Overall Experience: 4
N
Nancy • solo_traveller • in
1
Pros:

Dear Booking.com Support,



I am writing to request a full refund for my booking at Golden Orchid Guest House in Kolkata.



I arrived at the property at approximately 10:18 PM on the day of my check-in. When I arrived, the hotel staff and the owner informed me that Golden Orchid Guest House is no longer affiliated with FabHotels since November 2025.



Because the property is no longer connected with FabHotels, they were unable to process my booking or check me in through the reservation I made online.



Since it was already late at night and I had no other accommodation available, the hotel asked me to make a separate offline payment of ₹4200 for two nights in order to stay there. I had no choice but to pay this amount and stay.



FabHotels has now informed me that their system shows I did not check in and advised me to contact Booking.com regarding this issue.



However, the reason I could not check in through the booking was because the property is no longer affiliated with FabHotels, even though it is still listed online. This caused confusion and forced me to pay again directly to the hotel.



Because this situation occurred due to incorrect or outdated listing information and not because of any mistake on my side, I kindly request a full refund for my original booking.



Please investigate this matter and assist me with the refund as soon as possible.

Cons:

Dear Booking.com Support,



I am writing to request a full refund for my booking at Golden Orchid Guest House in Kolkata.



I arrived at the property at approximately 10:18 PM on the day of my check-in. When I arrived, the hotel staff and the owner informed me that Golden Orchid Guest House is no longer affiliated with FabHotels since November 2025.



Because the property is no longer connected with FabHotels, they were unable to process my booking or check me in through the reservation I made online.



Since it was already late at night and I had no other accommodation available, the hotel asked me to make a separate offline payment of ₹4200 for two nights in order to stay there. I had no choice but to pay this amount and stay.



FabHotels has now informed me that their system shows I did not check in and advised me to contact Booking.com regarding this issue.



However, the reason I could not check in through the booking was because the property is no longer affiliated with FabHotels, even though it is still listed online. This caused confusion and forced me to pay again directly to the hotel.



Because this situation occurred due to incorrect or outdated listing information and not because of any mistake on my side, I kindly request a full refund for my original booking.



Please investigate this matter and assist me with the refund as soon as possible.

2026-03-15 • via Nuitee
A
Asìsh • solo_traveller • in
7
2025-08-04 • via Nuitee
A
Anuj • family with young children • in
8
Very good
2025-04-30 • via Nuitee
S
Sikta • family with young children • in
3
We will never book through FabHotel or some other groups without seeing the rooms and locality.
Pros:

Breakfast was limited to 50/- per head, and was taken from some roadside hotel.

Cons:

Behaviour of the manager, he was rude. He said its nothing to do with him what FabHotel has shown in the website while booking.

2025-04-20 • via Nuitee
J
James • family with young children • in
5
Passable
2025-04-19 • via Nuitee
A
Ajay • family with young children • in
1
Bad
2025-02-18 • via Nuitee
B
Bharathi • with friends • in
8
Very good
2025-02-09 • via Nuitee
D
Dmitry • solo traveller • ru
10
good
Pros:

good serviec and specious rooms

2025-01-26 • via Nuitee
G
Groan • young couple • it
10
Exceptional
2025-01-24 • via Nuitee
N
Nkj • young couple • in
9
Very good.
Pros:

Clean spacious rooms.. staff behaviour is very good..

Cons:

No exhaust fan in bathroom.

2025-01-03 • via Nuitee
A
Ali • young couple • in
1
Bad
2024-12-22 • via Nuitee
S
Saxena • family with young children • in
10
Exceptional
Pros:

Nice room with all amenities. Hotel is very close to food joints and restaurants

Cons:

Everything was fine

2024-12-06 • via Nuitee