Kaia Isabelle Hotel Puerto Princesa

Hotels
6.6 (20 reviews)
Junction 1, National Highway, Barangay San Miguel , Puerto Princesa City , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious room
Lovely staff
Cons:
Noise from neighboring disco
Little sleep due to noise

Categories

Cleanliness
7.63
Room was spacious and clean.
Service
8.1
Staff were lovely.
Location
4.64
Disco next door was still going at 5am.
Room Quality
7.59
Room was spacious.
Amenities
6.22
Standard quality for this hotel tier.
Value for Money
6.18
Standard quality for this hotel tier.
Food and Beverage
6.23
Standard quality for this hotel tier.
Overall Experience
6.2
Specific sentiment from text not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:40

Property Description

Convenient Location
Situated near Honda Bay and Immaculate Conception Cathedral, explore Puerto Princesa with ease.

Modern Amenities
Enjoy air conditioning, flat-screen TV, and free WiFi in every room for a comfortable stay.

Nearby Attractions
Visit Mendoza Park, Palawan Museum, and Skylight Convention Center just moments away.

Book now at Kaia Isabelle Hotel Puerto Princesa for a memorable stay in Puerto Princesa City!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 20 reviews
Cleanliness: 7.63
Service: 8.1
Location: 4.64
Room Quality: 7.59
Amenities: 6.22
Value for Money: 6.18
Food and Beverage: 6.23
Overall Experience: 6.2
K
Keith extended_group gb
5
Pity about the noise
Pros:

Room was spacious and clean, staff were lovely

Cons:

Disco next door was still going at 5am as we were leaving (after little sleep)

2025-11-20 via Nuitee
J
John
8
Pros:

Great location, close to airport and food nearby

2025-04-01 via Nuitee
H
Hayat
8
Pros:

Hôtel propre , personnels sympathique néanmoins le rapport qualité prix n est pas au rendez vous .

2025-02-15 via Nuitee
M
Maria young couple ph
1
Bad
2025-01-21 via Nuitee
B
Benjamin young couple gb
8
Very good
2025-01-06 via Nuitee
L
Lorna family with young children ph
6
Unconfortable
Pros:

Cheap ,good location

Cons:

Dirty, dusty

2025-01-05 via Nuitee
S
Sean young couple mt
5
Passable
2025-01-02 via Nuitee
M
Martin young couple sk
7
Good
Pros:

Hotel is good value for money.

Cons:

Big minus is no water in the shower, due to water pump being broken (entire floor). Tabo provided as alternative solution. Additionally, party music from the surrounding street is very loud, almost impossible to get asleep.

2024-11-02 via Nuitee
F
Filipa family with young children pt
4
Unconfortable. Noisy and dirty.
Pros:

Close to the center.

Cons:

So this hotel was really disappointing. Starting with the cleanliness. The 2 rooms floor we bought were dirty! Full of hair like noone cleaned it! The same for the hotel corridors. They were not cleaned or either we saw anyone doing room service!
Also the hotel had a problem with the water supply. They said that they have been like that for the past 4 days, so if you need to take shower or take a sh*t you need to tell them to turn on the water, which is really unpleasant, or take a bucket of water to do your flush!
Also they tried to notice me about this problem by message just 2 or 3 hours before my check in time so i just came to know about this when i was actually there, tired from the trip or i would have canceled it. If the problem was happening already for 4 days why did they just try to alert me few hours before not giving time to plan?!
Last..... we bought a deluxe room and a standard room and we asked for an upgrade as a compensation due to the upsetting issue and nothing was given. So we paid the full price for a room that did not meet the criteria.

Noisy road. Difference between standard and deluxe is just the size!
Shower drain on the other direction of floor inclination, making it flooding.

2024-11-02 via Nuitee
G
Greg young couple us
1
Deafening Loud music from 9pm to 4 am I could sleep all night, I would never recommend anyone to stay here
2024-10-27 via Nuitee
R
Ronald review category business travellers ae
9
Superb
2024-10-27 via Nuitee
R
Rachel group ie
3
Good value but you will not sleep due to loud music
Pros:

Very good value for the money and good location

Cons:

The was loud karaoke music playing from 9pm-3am- extremely loud you could make out every lyric. Didn’t sleep at all with the noise. When complained to staff they said the space above the hotel was being rented out to a company that does karaoke

2024-10-25 via Nuitee
J
Jordan review category business travellers ph
7
Good
Pros:

Okay but noisy

Cons:

No water

2024-10-20 via Nuitee
K
Kent young couple au
10
Excellent place to stay
Pros:

Convenient location, the room is really nice and clean

Cons:

Nothing it is a great hotel

2024-10-17 via Nuitee
J
Jan young couple de
9
I would definitely recommend this hotel.
Pros:

All was nice, especially the great staff! Would definitely stay here again.

Cons:

Nothing

2024-09-18 via Nuitee
A
Andy young couple be
5
Passable
Cons:

The hotel is nearby a bar,to much noise

2024-09-10 via Nuitee
J
Jeroen young couple nl
6
Clean, but too many night clubs around.
Pros:

The bed was good and Netflix, clean and modern.

Cons:

The loud club sound until 3am every day.

2024-08-18 via Nuitee
M
Mai review category business travellers de
10
Small comfort
Pros:

Convenient location. Close to centrum and the airport. It has underground parking.

Cons:

Rooms are rather small and the water pressure was quite low.

2024-08-15 via Nuitee
J
Johandebrie review category business travellers nl
10
Exceptional
Pros:

i like the location and also the room is big same as the bed. Just wanna comment about the blanket, guys you should make your blanket thicker. But overall its a perfect stay. Will staying again for sure.

2024-08-01 via Nuitee
G
Georg group de
9
Great stay for a good price
Pros:

👍

Cons:

-

2024-07-01 via Nuitee