Hyatt Place London Heathrow Airport

Hotels
Hyatt Place
8.4 (4686 reviews)
The Grove, Bath Road , Hillingdon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable rooms
Helpful staff
Cons:
Lack of entertainment options
Issues with shuttle service

Categories

Cleanliness
8.05
Many reviews mention cleanliness positively, though there's a note about some woodwork needing touch-ups.
Service
8.75
Overall service is highlighted positively in multiple reviews, including mention of helpful staff.
Location
9.05
Multiple reviews commend the hotel for its convenient location near the airport.
Room Quality
8.55
Rooms are frequently described as comfortable and spacious, with some mentioning soundproofing.
Amenities
7.55
Some negative comments about amenities, particularly regarding entertainment options.
Value for Money
8.45
Moderate complaints about shuttle service value impact perceived value for money.
Food and Beverage
8.35
The breakfast is notably positive, but limited comments on the overall food service.
Overall Experience
8.45
General sentiment indicates satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Accommodation

The 4-star Hyatt Place London Heathrow Airport offers soundproofed rooms just minutes away from the airport. Each room is equipped with modern amenities including a mini-fridge, laptop safe, and large LCD TV.

Convenient Facilities

Guests can enjoy complimentary use of the fully equipped gym and unlimited internet access during their stay. The 24-hour front desk and limited short-stay parking provide convenience for travelers.

Dining and Entertainment

Indulge in a variety of dining options at the Coffee to Cocktail Bar and Gallery Cafe, offering a range of drinks, cocktails, and delicious meals. Watch BT Sports channels on the large LCD TV or enjoy modern European cuisine.

Experience comfort and convenience at Hyatt Place London Heathrow Airport - book your stay now!

Important information:

Airport Transfer Information:

From Terminal 5, use bus 423; from Terminals 2 and 3, use bus U3 (stand 18 at Heathrow Central Bus Station). If you arrive at Terminal 4, transfer to the Central Bus Station (in Terminals 2 and 3) via the Heathrow Express free of charge, and use bus U3, as detailed above. The bus stop for the hotel from the Central Bus Station is the third stop and is called Compass Center, which is located opposite the hotel.

Leave the M25 at Junction 14, follow signs for Terminal 4 and Cargo, turn left at the roundabout onto the A3044 towards Longford. Go straight at the roundabout and turn right at the next traffic lights onto the A4; the hotel is one mile on the left.

From the M4, exit Junction 5 and follow signs for Hounslow and Central London. The hotel is 2 miles on the left-hand side of the A4/Bath Road.

From Terminals 1, 2, and 3, the hotel is just 5 minutes away. Driving out from the terminals, follow signs for the A4; after exiting the airport tunnel, turn left and proceed to the roundabout. Take the third exit left and turn immediately left again onto the A4/Bath Road. The hotel is located 200 yards up the road on the right-hand side of the A4/Bath Road.

The hotel offers unlimited complimentary internet access for guests (512 Kbps), and there is a 2 MB connection available at an additional charge.

All guests checking in at the hotel will be asked for a credit card at check-in for a pre-authorization of GBP 50 per night. This amount will be held for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.

Credit card pre-authorization : As per standard procedure, to check the validity of your credit card and guarantee your booking, the hotel reserves the right to authorize your card and hold an amount equal to the first night of your stay 24 hours prior to arrival. In the event that the card is invalid or the card authorization declines, the hotel may cancel your booking after following Booking.com procedures to contact you.

Parking spaces cannot be reserved in advance and is subject to availability due to limited spaces.

Kindly note that the car parking height is 6.2 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4686 reviews
Cleanliness: 8.05
Service: 8.75
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.45
L
Leila solo_traveller gb
8
A great place for a short stay.
Pros:

Very professional and pleasant reception staff. Very nice and comfortable room. The staff in the restaurant were particularly attentive and I must command the waitress named Pooja who was extremely pleasant and efficient; she looked after me really well.

Cons:

The mattress was a bit too hard to my liking so didn’t sleep so well; the shower knobs will remain a mystery to me.
I felt the constant music was just a rad too loud throughout the common areas on the ground floor.

2026-07-04 via Nuitee
J
Jake solo_traveller gb
10
2026-07-04 via Nuitee
D
Diane solo_traveller gb
9
2026-07-03 via Nuitee
E
Einar couple us
8
2026-07-03 via Nuitee
C
Colleena extended_group us
1
I would not recommend
Cons:

No bell man to help with my luggage
My sheets had blood on them

2026-07-03 via Nuitee
D
DAWNE solo_traveller au
8
Pros:

Much improved from my last stay 2024, runway room more up to date & comfortable. Even a bottle of water which was good to see.

Cons:

Nothing

2026-07-03 via Nuitee
A
Angela solo_traveller au
9
2026-07-02 via Nuitee
P
Philip solo_traveller gb
8
Did the job nicely
Pros:

Ok. Typical Heathrow Airport hotel

Cons:

Near the airport and price. Breakfast was good.

2026-07-02 via Nuitee
K
Kathryn solo_traveller gb
9
Fantastic staff
Pros:

I was left stranded after a cancelled flight, so the overall day was extremely stressful. However, the staff at the airport were fantastic, the bed was comfortable, and the food/drink facilities were just what was needed.

Cons:

The shuttle bus back to the airport is more expensive than a taxi, so there's not a great incentive to be more environmentally friendly with the travel.

2026-07-02 via Nuitee
A
Angela solo_traveller au
8
2026-07-02 via Nuitee
S
S couple in
10
2026-07-01 via Nuitee
C
Chris couple gb
8
Good option if you have an early flight
Pros:

Serving staff at the restaurant especially Lakmal (from Sri Lanka) and Elyssa (From Portugal). The room was good with plenty of storage space. Everywhere was clean and tidy.

Cons:

Quality of food was OK but no more. Air conditioning was difficult to control and in the end we turned it off.

2026-07-01 via Nuitee
L
Lynn couple gb
6
Pros:

Convenient for Heathrow

Cons:

The food in the restaurant

2026-06-30 via Nuitee
E
Emil family_with_children se
7
2026-06-30 via Nuitee
A
Abbey couple gb
5
Proximity to airport was great but cleanliness could be improved
Pros:

Proximity to airport, sheets were soft, bed pretty comfortable

Cons:

Pillow case & sheets had stains on them and didn’t smell very fresh, but staff were happy to bring a new pillow case when I asked

2026-06-29 via Nuitee
S
Sharon solo_traveller il
8
2026-06-29 via Nuitee
J
June couple gb
10
Good welcoming staff food great runway view unbelievable
Pros:

Runway view big window

Cons:

Having to go home

2026-06-28 via Nuitee
S
Sylvia solo_traveller us
10
Lovely hotel
Pros:

Easy location to find.
Bar and quiet place to relax at entrance.
Helpful staff

Cons:

N/A at this time

2026-06-28 via Nuitee
G
Gbolahan solo_traveller us
5
2026-06-28 via Nuitee
D
Darren family_with_children gb
10
Pleasant
Pros:

Location and staff were great! And the family room was great with my child really impressed and will stay again

2026-06-27 via Nuitee