Hyatt Place London Heathrow Airport

Hotels
Hyatt Place
8.4 (4771 reviews)
The Grove, Bath Road , Hillingdon , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable rooms
Helpful staff
Cons:
Lack of entertainment options
Issues with shuttle service

Categories

Cleanliness
8.05
Many reviews mention cleanliness positively, though there's a note about some woodwork needing touch-ups.
Service
8.75
Overall service is highlighted positively in multiple reviews, including mention of helpful staff.
Location
9.05
Multiple reviews commend the hotel for its convenient location near the airport.
Room Quality
8.55
Rooms are frequently described as comfortable and spacious, with some mentioning soundproofing.
Amenities
7.55
Some negative comments about amenities, particularly regarding entertainment options.
Value for Money
8.45
Moderate complaints about shuttle service value impact perceived value for money.
Food and Beverage
8.35
The breakfast is notably positive, but limited comments on the overall food service.
Overall Experience
8.45
General sentiment indicates satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Accommodation

The 4-star Hyatt Place London Heathrow Airport offers soundproofed rooms just minutes away from the airport. Each room is equipped with modern amenities including a mini-fridge, laptop safe, and large LCD TV.

Convenient Facilities

Guests can enjoy complimentary use of the fully equipped gym and unlimited internet access during their stay. The 24-hour front desk and limited short-stay parking provide convenience for travelers.

Dining and Entertainment

Indulge in a variety of dining options at the Coffee to Cocktail Bar and Gallery Cafe, offering a range of drinks, cocktails, and delicious meals. Watch BT Sports channels on the large LCD TV or enjoy modern European cuisine.

Experience comfort and convenience at Hyatt Place London Heathrow Airport - book your stay now!

Important information:

Airport Transfer Information:

From Terminal 5, use bus 423; from Terminals 2 and 3, use bus U3 (stand 18 at Heathrow Central Bus Station). If you arrive at Terminal 4, transfer to the Central Bus Station (in Terminals 2 and 3) via the Heathrow Express free of charge, and use bus U3, as detailed above. The bus stop for the hotel from the Central Bus Station is the third stop and is called Compass Center, which is located opposite the hotel.

Leave the M25 at Junction 14, follow signs for Terminal 4 and Cargo, turn left at the roundabout onto the A3044 towards Longford. Go straight at the roundabout and turn right at the next traffic lights onto the A4; the hotel is one mile on the left.

From the M4, exit Junction 5 and follow signs for Hounslow and Central London. The hotel is 2 miles on the left-hand side of the A4/Bath Road.

From Terminals 1, 2, and 3, the hotel is just 5 minutes away. Driving out from the terminals, follow signs for the A4; after exiting the airport tunnel, turn left and proceed to the roundabout. Take the third exit left and turn immediately left again onto the A4/Bath Road. The hotel is located 200 yards up the road on the right-hand side of the A4/Bath Road.

The hotel offers unlimited complimentary internet access for guests (512 Kbps), and there is a 2 MB connection available at an additional charge.

All guests checking in at the hotel will be asked for a credit card at check-in for a pre-authorization of GBP 50 per night. This amount will be held for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.

Credit card pre-authorization : As per standard procedure, to check the validity of your credit card and guarantee your booking, the hotel reserves the right to authorize your card and hold an amount equal to the first night of your stay 24 hours prior to arrival. In the event that the card is invalid or the card authorization declines, the hotel may cancel your booking after following Booking.com procedures to contact you.

Parking spaces cannot be reserved in advance and is subject to availability due to limited spaces.

Kindly note that the car parking height is 6.2 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 4771 reviews
Cleanliness: 8.05
Service: 8.75
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.45
L
Lisa solo_traveller gb
8
Pros:

Close to airport and room was very clean

Cons:

Room felt quite small for two people

2026-08-08 via Nuitee
H
Hardy C. couple gb
7
2026-08-08 via Nuitee
R
Ruth solo_traveller gb
10
2026-08-07 via Nuitee
R
robert couple us
9
would and will stay again
Pros:

good bed, wifi good, water presure good. restaurants had a good range of dishes

Cons:

nothimng

2026-08-07 via Nuitee
T
TED couple us
6
good location
Cons:

restaurant price too high.

2026-08-07 via Nuitee
I
Izzy solo_traveller gb
10
2026-08-06 via Nuitee
B
Boer solo_traveller za
9
Pros:

perfect place compared to the rest. nice rooms, restaurant specials and 1 train or bus straight to heathrow airport. perfect!

Cons:

more food options

2026-08-05 via Nuitee
M
Michelle couple au
8
I payed for room with airport view wouldn’t say we got that
Pros:

We payed for a room with airport view would say a building in front was a view… that was disappointing

Cons:

Lovely workers

2026-08-05 via Nuitee
G
GauravBammi solo_traveller in
1
Arrogant staff!
Pros:

Location.

Cons:

To start our 3 day stay we were unwelcomed at the reception by Mr.IAN.

A total liability to the group, very arrogant and zero hospitality.

We were booked for 2 hotels earlier and finally we chose hyatt to stay, but was a wrong decision.

2026-08-05 via Nuitee
C
Cigdem solo_traveller gb
1
2026-08-04 via Nuitee
S
Sara family_with_children us
5
Meh
Pros:

Close location to airport.

Cons:

The room air conditioning did not work well (would not cool or allow to set under 25 C), room phone did not work to call front desk or room service.

2026-08-03 via Nuitee
A
Amrita couple gb
10
2026-08-03 via Nuitee
D
David extended_group gb
7
2026-08-03 via Nuitee
J
James solo_traveller gb
9
2026-08-03 via Nuitee
J
Jonathan solo_traveller gb
8
Comfortable and quiet.
Pros:

Have stayed a few times before. Nice and comfortable.

Cons:

Nothing not to like.

2026-08-03 via Nuitee
A
Alec couple pa
8
Comfortable hotel
Pros:

Comfortable beds, well located for the airport, good facilities at the hotel (bar, restaurant), the room was spacious and very clean when we arrived.

Cons:

Staff were inconsistent in their service. My wife has a very strict diet and always travels with her own food. At lunch, we sat in the bar. I ordered food; she ate the food she had brought with her. No issue. At dinner, the staff refused to allow her to eat the food she had.

2026-08-03 via Nuitee
J
Jason family_with_children ca
9
Great for Eurocar drop off location was a 8 minute walk from drop off to check in
Pros:

Location to car rental drop off -Eurocar

Cons:

Nothing it was great

2026-08-03 via Nuitee
L
Laura solo_traveller gb
6
Do better
Pros:

Location, breakfast and gym

Cons:

There was an issue with fire alarm going off several times through the night with no communication or management of the situation by the hotel.


The alarm was set off my steam which is not an unusual
situation for a hotel. Yet it appeared the hotel was completely unable to deal with it professionally. There was no communication or dealing with it at the time (middle of the night). There were no warnings in rooms to alert guests about closing the bathroom door (like other hotels do). It took the hotel 24 hours to communicate to the guests what had happened. I would expect an intern to do a better job to manage safety and guest communications. Do better!

2026-08-02 via Nuitee
D
David couple gb
9
2026-08-02 via Nuitee
R
Reinhard solo_traveller at
10
2026-08-02 via Nuitee