Comfort Suites Newport News Airport

Hotels
•
Comfort Suites
8.5 (1496 reviews)
12570 Jefferson Avenue , Newport News , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1496 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
Suzanne • couple • us
8
The hotel was satisfactory for my needs.
Pros:

The breakfast and employee who works the breakfast area was great! The hotel was clean and easy to get where I needed to go.

Cons:

The bed springs were loud when sitting on the bed.

2026-02-14 • via Nuitee
H
Henry • extended_group • us
10
Súper limpio buen desayuno eh ido 3 veces a newport y por eso elijo este hotel
Pros:

Súper limpio

2026-02-12 • via Nuitee
K
Kristin • family_with_children • us
10
2026-02-12 • via Nuitee
H
Hutchinson • couple • us
8
2026-01-31 • via Nuitee
C
Claire • family_with_children • us
8
2026-01-30 • via Nuitee
J
Jen • solo_traveller • us
7
2026-01-30 • via Nuitee
E
Edward • family_with_children • us
9
Pros:

It was quiet

2026-01-30 • via Nuitee
D
Dianne • family_with_children • us
10
2026-01-29 • via Nuitee
P
Penny • family_with_children • us
8
2026-01-28 • via Nuitee
C
Christopher • family_with_children • us
10
2026-01-28 • via Nuitee
J
Jane • couple • us
10
Good stop
Pros:

Quiet and bed was comfy

Cons:

More food choices only Olive Garden walkable

2026-01-26 • via Nuitee
I
Isaiah • couple • us
10
Pros:

Loved it

2026-01-25 • via Nuitee
J
Janay • extended_group • us
10
2026-01-24 • via Nuitee
T
Thomasine • couple • us
8
It was a good stay and each time they have a good price I choose to stay here. it’s close to my family and friends which
Pros:

The property was clean and in a good location for my visit.

Cons:

Loud children…my room was near the elevators so I could hear it and the children going up and down. It was unbearable but I noticed this year because I’ve stayed in higher floors where I didn’t have those issues.

2026-01-24 • via Nuitee
T
Thomasine • solo_traveller • us
8
Good place to stay while I visit family and friends
Pros:

Clean and well located

Cons:

Not anything

2026-01-24 • via Nuitee
C
Craig • extended_group • us
10
2026-01-24 • via Nuitee
N
Nicholas • solo_traveller • us
10
I will definitely stay again
Pros:

Overall everything was good

Cons:

The breakfast

2026-01-22 • via Nuitee
K
Kunkler • family_with_children • us
6
Pros:

Front desk attendant was very nice and professional.

Cons:

Shower . Water pressure poor and water was barely warm.

2026-01-22 • via Nuitee
N
Nicholas • family_with_children • us
10
Everything was great
Pros:

Overall it was good

Cons:

The breakfast

2026-01-22 • via Nuitee
S
Sierra • couple • us
10
2026-01-21 • via Nuitee