Comfort Suites Newport News Airport

Hotels
•
Comfort Suites
8.5 (1539 reviews)
12570 Jefferson Avenue , Newport News , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1539 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
T
Tywana • solo_traveller • us
9
Great Stay
Pros:

Comfortable accommodations friendly staff and clean spaces

Cons:

Alternative meat options for breakfast (ie. Turkey sausage)

2026-04-11 • via Nuitee
M
Miranda • couple • us
8
2026-04-11 • via Nuitee
T
TaTyana • family_with_children • us
9
Pros:

It was good and had multiple options to choose from

Cons:

Could be more non pork meats or alternative option

2026-04-09 • via Nuitee
A
Angel • family_with_children • us
10
2026-04-09 • via Nuitee
C
Cederick • family_with_children • us
10
2026-04-08 • via Nuitee
M
Maria • family_with_children • us
10
Pros:

Great location, property was clean and staff friendly

Cons:

Nothing

2026-04-04 • via Nuitee
D
David • couple • us
10
2026-04-02 • via Nuitee
M
Martine • couple • us
6
A convenient place to stay
Pros:

Was around a lot of food and shopping

Cons:

The bathroom was dirty, the toilet had dirt and liquid the seat.

2026-04-01 • via Nuitee
E
Eppley • family_with_children • us
10
I would definitely stay there again. Everything is around the hotel that you could possibly want Perfect area.
Pros:

It was very clean. The beds were very comfortable. Everyone was very friendly and helpful.

Cons:

We like everything about the place

2026-03-31 • via Nuitee
J
Julie • family_with_children • us
8
2026-03-31 • via Nuitee
G
Gregory • solo_traveller • us
10
2026-03-30 • via Nuitee
A
Andrews • family_with_children • us
10
Good
Pros:

Good

Cons:

Good

2026-03-29 • via Nuitee
R
Rachel • solo_traveller • us
7
2026-03-29 • via Nuitee
N
Naasia • couple • us
10
2026-03-28 • via Nuitee
C
Chantelle • family_with_children • us
8
The pullout bed needs a new and better mattress.
Pros:

I didn't eat breakfast there.
It looked acceptable.

Cons:

No comment

2026-03-28 • via Nuitee
G
Gordon • couple • us
10
2026-03-27 • via Nuitee
G
Gordon • couple • us
8
2026-03-27 • via Nuitee
M
Monique • family_with_children • us
8
2026-03-26 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-03-23 • via Nuitee
D
Delicia • family_with_children • us
7
Comfort
Pros:

Convenience of the area. The breakfast. The room had all I need.

Cons:

Need more parking space

2026-03-22 • via Nuitee