Comfort Suites Newport News Airport

Hotels
•
Comfort Suites
8.5 (1644 reviews)
12570 Jefferson Avenue , Newport News , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1644 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
R
Racheal • solo_traveller • us
8
2026-08-08 • via Nuitee
A
Ashley • couple • us
10
2026-08-07 • via Nuitee
A
Angel • family_with_children • us
10
2026-08-06 • via Nuitee
E
Elba • solo_traveller • us
8
Good
Pros:

Love the coffee

Cons:

Nothing in particular

2026-08-06 • via Nuitee
W
William • couple • us
10
2026-08-05 • via Nuitee
I
Inna • couple • us
3
2026-08-04 • via Nuitee
P
Price Sr • solo_traveller • us
9
I really enjoyed this property and will be coming back! I’d like to suggest that they include Grits and Oatmeal to the b
Pros:

It was clean, quiet and very convenient to eateries and shopping. The dining room Staff were outstanding!!

Cons:

N/A

2026-08-04 • via Nuitee
N
newby • solo_traveller • us
10
2026-08-04 • via Nuitee
Q
Quick • extended_group • us
10
Great stay
Pros:

Very clean, comfortable and location was great

2026-08-04 • via Nuitee
A
AF • couple • us
8
2026-08-03 • via Nuitee
T
Tameka • family_with_children • us
10
It was a great stay!
2026-07-23 • via Nuitee
A
Andhy • couple • us
10
My stay overall was super pleasant
Pros:

The staff was super friendly.
The property was very clean and the rooms were nice and in order.

Cons:

Limited parking
Or maybe it was because I checked in late but the parking got full quick

2026-07-20 • via Nuitee
N
Nnechi • couple • us
7
okay hotel
Pros:

strategic location

Cons:

too pricey for the standard, improve on the breakfast meal

2026-07-16 • via Nuitee
L
Leah • solo_traveller • us
8
Pros:

It was comfortable and what I needed for my trip to the airport in the morning.

Cons:

It was fine. No complaints. just needed an overnight place to stay before my early flight.

2026-07-16 • via Nuitee
J
Joyce • couple • us
10
2026-07-15 • via Nuitee
T
Theodora • family_with_children • us
10
FANTASTIC
Pros:

I checked in earlier than my reservation and they were able to accommodate me without any problem. They were just aa friendly and I was appreciative.

Cons:

I Loved everything
Not one complaint.

2026-07-14 • via Nuitee
V
Vivianne • family_with_children • us
10
It was great, in general, I enjoyed the stay and the staff was very friendly.
Pros:

Location, channels, the lobby (we watched the soccer games), it was a pleasant stay,

Cons:

The pool area was very clorox scented, needs more ventilation, but my daughter enjoyed the stay a lot.

2026-07-14 • via Nuitee
F
Francisca • couple • us
10
Other than the parking everything was great.
Pros:

The room was very clean. It was a pleasant stay.

Cons:

The parking wasn't that great. Parking was limited.

2026-07-14 • via Nuitee
B
Beverly • solo_traveller • us
10
2026-07-13 • via Nuitee
Y
Yong En • couple • us
8
2026-07-10 • via Nuitee