Mercury Hotel- All Inclusive

Hotels
6.2 (242 reviews)
Sunny Beach , Sunny Beach , bg

listing image 1
Show all photos
Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Infrequent cleaning
Poor food quality

Categories

Cleanliness
4.76
Mixed reviews regarding cleaning; some comments mention infrequent cleaning.
Service
8.23
Many reviews highlight friendly and helpful staff.
Location
7.77
Generally positive feedback on location, close to the beach.
Room Quality
6.72
Spacious rooms mentioned, but some complaints about beds and noise.
Amenities
5.75
Amenities like pools are praised but lack in diversity.
Value for Money
6.21
Value perceived positively in several reviews despite some drawbacks.
Food and Beverage
4.26
Numerous complaints regarding the quality and variety of food.
Overall Experience
5.93
Overall mixed experience leading to a moderate satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:57

Property Description

Luxurious Accommodation with a Touch of Tradition
Experience the allure of the Mercury Hotel nestled in the serene Alley of Arts area in Sunny Beach. Just moments away from the glistening sea, our hotel offers a perfect blend of modern amenities and traditional charm.

Family-Friendly Activities and Relaxation
Enjoy a plethora of activities for children, unwind by the inviting outdoor pool, or stay active in the fitness area. Our hotel ensures a memorable stay for the whole family.

Culinary Delights and Convenient Location
Indulge in delectable Bulgarian cuisine at our restaurant or explore the vibrant dining scene nearby. With a mini market on-site and various entertainment options in the vicinity, convenience is at your fingertips.

Book your stay at the Mercury Hotel today and embark on a journey of relaxation and discovery.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 25 per day.

Location

Guest Reviews

6.2
Based on 242 reviews
Cleanliness: 4.76
Service: 8.23
Location: 7.77
Room Quality: 6.72
Amenities: 5.75
Value for Money: 6.21
Food and Beverage: 4.26
Overall Experience: 5.93
J
Jean Baptiste • couple • be
5
Je n'y retournerai plus.
Pros:

Correct, surtout personnel du restaurant.

Cons:

Femme de ménage qui ne nettoie pas souvent la chambre et qui change rarement les draps de lit.

2025-10-10 • via Nuitee
A
Anna • couple • ie
5
2025-10-05 • via Nuitee
A
Alexandru • family_with_children • ro
9
Excelentă
Pros:

A fost frumos, personalul este excelent, mâncarea a fost bună, iar curățenia a fost bună. Raport calitate/preț foarte bună

2025-09-15 • via Nuitee
J
Jennifer • family_with_children • de
6
Je nachdem, was man erwartet ganz okay
Pros:

Grundsätzlich war es im ganzen Hotel immer sauber, die Reinigungs- und Service- kräfte waren immer präsent und freundlich. Die Lage ist in Ordnung, nach einem kurzen Fußmarsch ist man am Strand und es gibt genügend Einkaufsmöglichkeiten um sich Kleinigkeiten zu organisieren. Wer sich nicht an Optik stört und kein Sterne Buffet erwartet, sondern sich mit dem Flair einer Mensa arrangiert, ist hier bezüglich Preis/Leistung richtig.

Cons:

Schade fand ich die Raucherplätze direkt am Spielplatz. Das war uns stellenweise wirklich zu viel und unangenehm. Ebenso könnten die Abdeckungen für den Wasserüberlauf am Pool erneut werden. Hier besteht absolute Verletzungsgefahr für groß und klein.
Am aller aller schlechtesten fand ich allerdings die Kinder Animation. Da meine Tochter 2 und ich, schwanger, alleine dort waren. Eine Dame die EIN Lied jeden Morgen vor einem LEEREN Pool tanzt oder hüpft oder was auch immer sie da gemacht hat und Kleinkinder anscheinend grundsätzlich ignoriert, haben wir noch nicht erlebt. Mein Kind wurde auch bei den abendlichen ca. 5 Musikstücken nicht einbezogen. Am liebsten hatte sie gefühlt große Kinder, die auch ihre Sprache gesprochen haben. Es war damit für mich so unangenehm und anstrengend mein Kleinkind selbst zu bespaßen, dass wir versucht haben bei den "Animationszeiten" irgendwo anders zu sein. Vielleicht gibt es in der nächsten Saison eine andere Animation, denn es ist nicht gerade die Passion der aktuellen Dame.

2025-09-14 • via Nuitee
николай • couple • bg
10
2025-09-12 • via Nuitee
K
Kore • extended_group • ro
5
Nem mennek újra ide
Pros:

Szép a medence

Cons:

Étel ital nem volt jó , nagyon gyenge

2025-09-11 • via Nuitee
L
Lidia • family_with_children • ro
8
2025-09-09 • via Nuitee
M
Milos • family_with_children • sk
10
2025-09-08 • via Nuitee
E
Enache • family_with_children • ro
10
Pros:

Am fost cazati in perioada 1-5 septembrie, personalul foarte amabil, mancarea foarte gustoasa si destul de diversificata, a fost o experienta foarte placuta! Cu siguranta ne vom intoarce!

2025-09-05 • via Nuitee
I
Imre • family_with_children • ro
7
Pros:

Big rooms

Cons:

The elevator is too slow

2025-09-03 • via Nuitee
G
Gabi • family_with_children • ro
6
2025-09-03 • via Nuitee
M
Mincu • family_with_children • de
4
2025-09-03 • via Nuitee
S
Soneru • family_with_children • ro
8
2025-09-03 • via Nuitee
Велислава • family_with_children • bg
1
Провал на моята лятна почивка
Pros:

Не се сещам за такова

Cons:

Храната беше под всякаква критика такова нещо не съм виждала до сега .

2025-09-03 • via Nuitee
M
Miroslava • couple • sk
7
Pros:

Personal vysiel v ustrety. Poloha blizko k moru. Vlastne parkovisko. Priestranne izby kupelne balkony, pohodlne postele.Animacie. Dobry pomer ceny a kvality

Cons:

Strava malo rozmanita ale bolo to celkom dobre dochutene. Kolace strasne...polotovary vacsinou.

2025-09-02 • via Nuitee
I
ILICHEVA • family_with_children • gb
10
Беше много добре
Pros:

Сичко персонала беше много добре

Cons:

Добре

2025-09-01 • via Nuitee
• family_with_children • ro
5
2025-08-31 • via Nuitee
R
Rucarean • family_with_children • ro
7
2025-08-31 • via Nuitee
S
Sorin George • family_with_children • ro
7
2025-08-31 • via Nuitee
C
Corina • couple • ro
7
2025-08-29 • via Nuitee