Carlton-Europe Vintage Adults Hotel

Hotels
Independent
9.4 (65 reviews)
Höheweg, 92-94, Interlaken, BE, 3800 , Interlaken , CH

Pets allowed

Facilities

Free breakfast
Full-service spa
Front entrance ramp
Free WiFi
Terrace
Garden
Luggage storage
Ski storage
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Charming vintage style
Friendly staff
Delicious breakfast
Cons:
Some dated interior
Pillows were uncomfortable

Categories

Cleanliness
8.91
Rooms were cleaned daily, though one review mentioned concerns about bathroom fittings.
Service
9.58
Staff were friendly, helpful, and accommodating, contributing positively to the overall experience.
Location
9.92
Perfect location, very close to Interlaken Ost train station with beautiful views.
Room Quality
9.07
Rooms showed some wear but overall spacious and comfortable with beautiful views.
Amenities
9.4
The breakfast buffet provided a variety of choices, and the outdoor terrace was a plus.
Value for Money
8.96
Standard quality for this hotel tier, with some guests feeling they received a good value.
Food and Beverage
9.51
Breakfast was delicious, and dinner, especially the Cheese Fondue, received high praise.
Overall Experience
9.88
Guests expressed satisfaction with their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:03

Property Description

Luxurious Spa
Indulge in a relaxing spa experience at our full-service spa to rejuvenate your mind and body.

Gastronomic Delights
Treat your taste buds to a culinary journey with a variety of local and international cuisines at Hansen-Ritschard-Saal, one of our 4 restaurants, paired with a drink at the bar/lounge.

Convenient Amenities
Enjoy complimentary wireless internet access, ski storage, and a hair salon during your stay with us. Additionally, benefit from the business center, dry cleaning services, and free international calls available to you.

Book now at Carlton-Europe Vintage Adults Hotel and immerse yourself in luxury and comfort in the heart of Interlaken.

Important information:

  • The seasonal pool will be open from April 01 to September 30.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 15 years old and younger are not permitted at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Children and extra beds

    Children not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 65 reviews
Cleanliness: 8.91
Service: 9.58
Location: 9.92
Room Quality: 9.07
Amenities: 9.4
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.88
D
Darlene and Mark
10
Pros:

The hotel service was very accommodating!

2025-10-12 via Nuitee
J
John family
10
Pros:

Nice rooms and great decor. An excellent breakfast buffet. Convenient to train station, restaurants and shopping.

2025-10-11 via Nuitee
B
Bengt
10
Underbart centralt beläget hotell i Interlaken
Pros:

Mycket trevligt mottagna vid ankomsten. Blev uppgraderade till större rum.
Fint, bekvämt, rel. nyrenoverat rum. Lugnt läge men ändå centralt i Interlaken.
Hela hotellet är som ett museum med artefakter från hotellets ca 125 år långa historia. Mycket smakfullt!
Riklig frukost med mycket uppmärksam och vänlig personal.
Vacker trädgård och utsikt över snöklädda toppar.
Parkering precis utanför hotellet.

2025-10-04 via Nuitee
Y
Yvette partner
10
Pros:

Breakfast was delightful and walking around the city was beautiful.

2025-10-03 via Nuitee
E
Eric partner
10
Pros:

The cutest, quaintest, vintage hotel! It has so much old school charm, and the place felt right out of the late 60’s but still modern. This was an absolute amazing random choice we made to stay. Plus the free breakfast had plenty of hot and cold items to choose. Loved our stay!

2025-09-27 via Nuitee
E
Emilia partner
4
Pros:

Unfortunately, we did not get to enjoy this property, even though I had chosen it after much research and was really looking forward to our stay. On the morning of our check-in, I was contacted and told that our room had been damaged and that we could no longer stay there. While the hotel did arrange for us to stay elsewhere, it felt like they simply moved us along without much care for how disappointing this was. We were given no real choice, and if we had been notified earlier, we would have looked for something else in Interlaken or even adjusted our travel plans.

The hotel we were placed in did its best to make the transition smooth, and the staff there were kind and understanding. However, it was not a hotel we would have chosen for ourselves. While it offered beautiful views, the rooms and lobby were very dated, and the exterior of the building was one of the least appealing in all of Interlaken, giving off a businesslike vibe rather than the charm we were hoping for. In the end, we were thankful to have a roof over our heads, but we left feeling very disappointed that our original hotel did so little to help us beyond booking another place.

2025-09-20 via Nuitee
M
Mary joy
10
Pros:

Definetely coming back

2025-09-10 via Nuitee
I
ishvinderdeep partner
8
Pros:

Overall a very good stay. Very convenient location as it’s walkable to the train station. Very quiet place , and tastefully decorated with antiques. Would love to come and stay again.

2025-09-05 via Nuitee
G
Graham
10
Pros:

I received an upgrade to a superior room which was spacious with dual aspects that gave pleasing views. The furnishings were showing wear, but the bed was large and comfortable. The bathroom appeared new with a good shower and well appointed. Breakfast buffet provided plenty of choice and good quality, and an outdoor terrace with a garden was a plus. Finally, staff were friendly and eager to please.

2025-09-01 via Nuitee
S
Sarah partner
10
Pros:

Can't beat the location. Very close to Interlaken Ost train station. Right across from the river. The hotel is beautiful and nicely decorated. Room was cleaned daily. Breakfast was standard but good.

2025-08-27 via Nuitee
W
William partner
8
Pros:

Nice staff. Lovely breakfast. Quite close to train. My only complaints: pillows were awful. Both ridiculously soft. Shower was temperamental. Very sensible to adjustment. Could be scalding or freezing easily.

2025-08-27 via Nuitee
M
Myurathy family
10
Pros:

Excellent staff and welcoming and helpful. Beautiful room that we had with an upstairs for 2 and downstairs for one and amazing views on the 4th floor

2025-08-16 via Nuitee
A
Aubree partner
8
Pros:

Perfect location, friendly and helpful staff. Great breakfast in the mornings. We really enjoyed our stay. The only thing that would have made it better would be air conditioning. We visited in summer, with weather over 30 degrees Celsius daily, so the rooms got quite hot.

2025-08-14 via Nuitee
R
Remedios
10
Pros:

I’m very impressed and satisfied with my stay . The hotel is less than 5 minutes walk from the train station. The decorations and design is so vintage and I remembered some of the old pots and pans and iron displayed all over the lobby . The front desk staff were helpful and always smiling . The room was so cozy and clean . I had the beautiful view of the mountain and water . The breakfast buffet was awesome and delicious ! The servers were all accommodating , friendly , smiling , courteous. Shout out to Ludwig! He was so nice and went above and beyond . The hotel gave me champagne and cake for my birthday . The Cheese Fondue was so delicious . I also ate the Veal for dinner and it so tender and tasty . I will highly recommend this hotel .See you again Carlton Europe !

2025-07-31 via Nuitee
S
Sunny family
10
Pros:

very close from train station

2025-07-30 via Nuitee
M
Morgan partner
10
Pros:

Everything was amazing, we will be returning

2025-07-27 via Nuitee
M
Mayuresh family
10
Pros:

Very good stay, just little pricey

2025-07-22 via Nuitee
D
Do Heon
10
Pros:

세월의 품격이 느껴지는 빈티지한 소품들과 그걸 잘 관리 배치해 놓은 분위기 좋은 호텔이었습니다.

2025-07-17 via Nuitee
M
Mercy family
6
Pros:

The location is good but it’s a very old hotel. There is no air conditioning and the rooms are so small. They have fan in the rooms but the fan in my room doesn’t work. We have 4 rooms and only 1 room is bigger than the other 3 and the showers are all small. For the price we are paying, I don’t think it’s worthed.

2025-07-03 via Nuitee
H
HISAKO partner
8
Pros:

スタッフは親切。朝食も美味しい

2025-06-24 via Nuitee