Nayla Palace Hotel-Special Category

Hotels
8.4 (1711 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1711 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
B
Brinkman • couple • nl
6
Perfecte plek om dichtbij alle stedelijke hoogtepunten te zitten.
Pros:

De locatieplaats tov de belangrijkste hotspots

Cons:

Matige kwaliteit van kamers en ontbijt. Kamers wel schoob. Veel gedateerd en kapot. Ontbijt samenstelling beperkt en eenzijdig. Geen schoon servies.

2026-04-17 • via Nuitee
P
Paddy • extended_group • ie
7
2026-04-16 • via Nuitee
C
Cristiane • solo_traveller • br
8
Excelente localização
Pros:

A localização é muito boa, fácil acesso a toda parte de Sulthanamet, é possível visitar os pontos turísticos a pé. No quarto eles deixam uma xaleira para aquecer a água, chá e café solúvel sem custo extra.

Cons:

Sem reclamação.

2026-04-15 • via Nuitee
P
Pey • couple • au
7
Overall, it was a good stay.
Pros:

The location is excellent—just a few minutes’ walk to the town center.

Cons:

The lighting was too dim, not bright enough.

2026-04-14 • via Nuitee
C
carmen • solo_traveller • es
8
2026-04-14 • via Nuitee
A
Ana Paula • couple • br
8
Localização perfeita
Pros:

A localização é excelente. O quarto apesar de pequeno é confortável, e o chuveiro com jato forte, muito bom.

Cons:

O café da manhã é péssimo! Sem muitas opções ocidentais. E a moça que estava trabalhando no café foi bem grossa quando pedimos uma xícara pois as xícaras haviam acabado.

2026-04-14 • via Nuitee
M
Marina Phang • solo_traveller • pe
1
2026-04-14 • via Nuitee
D
dida • solo_traveller • it
6
Pros:

La colazione è abbastanza soddisfacente ma poco curata: le tazze per il caffè sono in numero limitato e se terminano non vengono riportate.

Cons:

Una delle due stanze era così piccola da non poter tenere la valigia aperta.gli asciugamani mai in numero sufficiente ed inoltre con buchi nel tessuto.

2026-04-13 • via Nuitee
J
Jose Antonio • couple • es
7
2026-04-13 • via Nuitee
S
Silvia • couple • it
7
Pros:

Posizione centrale, letteralmente a pochi passi
dalla moschea blu, da Santa Sofia, dalla cisterna e da Topkapi

Cons:

1. Camera molto piccola, l’abbiamo trovata a metà prezzo, pagare il doppio sarebbe stato un furto
2. Colazione: non c’erano abbastanza tazze per tutti, la signora addetta la colazione diceva di usare i bicchieri, poi finivano anche i bicchieri…
3. Lo scarico del lavandino e della doccia non funzionava bene, e si allagava il bagno

2026-04-12 • via Nuitee
P
PEDRO Mª • solo_traveller • es
6
Pros:

La ubicación

Cons:

El desayuno no demasiado

2026-04-11 • via Nuitee
G
graham • solo_traveller • au
10
Pros:

Everything was perfect lovely hotel ideally situated walking distance to every where n

2026-04-10 • via Nuitee
N
Nora • family_with_children • hu
10
2026-04-09 • via Nuitee
K
Karine • couple • fr
8
Pros:

La proximité des centres d’intérêts et du tram

Cons:

Le petit déjeuner

2026-04-09 • via Nuitee
M
MARÍA ESTHER • extended_group • es
9
Buena relación calidad precio y ubicación excelente
Pros:

Ubicación perfecta, desayuno abundante

Cons:

El baño era un poco pequeño

2026-04-09 • via Nuitee
E
Elisa • couple • it
9
E' stato un soggiorno molto piacevole, sicuro , tranquillo. Lo consiglio a chiunque desideri fare un
Pros:

La posizione è ottima e strategica. Luogo molto tranquillo, non senti rumori. Camere pulite e ordinate, semplici. Staff molto cordiale e attendo alle esigenze. Esperienza altamente consigliata . Ideale per tutti : coppie, famiglie.

2026-04-08 • via Nuitee
D
David • couple • es
9
2026-04-07 • via Nuitee
D
Danielroos • family_with_children • se
8
Pros:

Amazing staff and great location with decent breakfast

Cons:

Time for some renovations

2026-04-06 • via Nuitee
D
Daniel • couple • cr
4
A país de Santa Sofía, debe mejorar.
Pros:

La ubicación y el trato del Personal de recepción.

Cons:

La habitación (303) era incómoda (mal distribuida). El baño olía mal: a humedad. La limpieza era muy mala, tanto en el baño, como en la habitación o el Comedor, donde los manteles, las ventanas y hasta algunos de los vasos estaban sucios.

2026-04-05 • via Nuitee
G
Gkrazina Vaia • couple • gr
9
2026-04-02 • via Nuitee