Nayla Palace Hotel-Special Category

Hotels
8.4 (1830 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1830 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
K
kamel69 • solo_traveller • fr
9
2026-07-22 • via Nuitee
M
margarita • family_with_children • ch
8
Pros:

Nos gustó que las habitaciones son espaciosas, te dejan agua todos los días y todo estaba muy limpio. La ubicación es estupenda, a menos de 5 minutos de la Mezquita Azul y Santa Sofía. En recepción hablan inglés.

Cons:

El desayuno regular, faltaba variedad de embutidos y el tostador no funcionaba. Además el personal habla poco o nada de inglés, por lo que tampoco puedes pedirle nada. Los manteles de las mesas sucios.

2026-07-21 • via Nuitee
R
Ramzes • solo_traveller • fr
8
Pros:

L'emplacement, petit déjeuner, propreté , calm , acceuil

2026-07-20 • via Nuitee
F
Fahmila • solo_traveller • es
10
Pros:

Todo genial sobre todo les chicas q sirven desayuno son muy simpaticas siempre ayudan aunq yo no entiendo turkish pero intentan ayudar q quemo mano de mi hija con agua caliente y ellas han puesto yogur y todo remedios para q mi hija se siente mejor y se mejoro.gracis chicas❤️❤️❤️❤️

Cons:

Deayuno ubicacion limpieza tranquilidad

2026-07-19 • via Nuitee
A
Askar • solo_traveller • kz
8
Pros:

Location

Cons:

All were acceptable

2026-07-18 • via Nuitee
A
Asmaa • family_with_children • fr
8
Budget friendly stay
Pros:

The location was great as it was few minutes from main attractions and public transportation, good breakfast (but bad coffee), and very friendly staff!

Cons:

The beds were a little bit unconformable and the room was smaller than excepted and shown in the pictures...

2026-07-16 • via Nuitee
B
Barbara • extended_group • us
10
The location was outstanding and a perk was the free breakfast every morning.
Pros:

The variety of breakfast items was excellent and it was nice just to walk up to the top floor to eat every morning it was very convenient. The location was close to the Sophia H and Blue Mosque. Many restuarants and shops all just minutes away!

Cons:

I liked everything

2026-07-16 • via Nuitee
S
Serif • couple • de
10
Die Lage war top, fällt auf
Pros:

Sehr gut

2026-07-15 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-07-14 • via Nuitee
S
Suhail mohammed • couple • gb
8
Good
Pros:

Location

Cons:

The room was small.
Water leakage from bathroom

2026-07-13 • via Nuitee
E
emilse • solo_traveller • us
10
Pros:

El desayuno

2026-07-13 • via Nuitee
A
Adri • solo_traveller • au
9
Pros:

The staff and location were fantastic. Breakfast and the view to eat it were amazing!

Cons:

No water pressure in the shower and the lights didn't work very well.

2026-07-12 • via Nuitee
J
Jacqueline • couple • mx
10
Pros:

El hotel está hermoso. La ubicación fue excelente.
El desayuno riquísimo.
Definitivamente lo que más me agradó fue la hospitalidad del personal en especial de Kaan hizo que nuestra estancia fue bastante agradable, nos apoyó en todo momento con sugerencias de lugares y estuvo al pendiente de nuestras necesidades. Sin duda volvería a ir dada la atención que nos brindó.

Cons:

Todo estuvo excelente

2026-07-08 • via Nuitee
G
gulam • solo_traveller • mw
7
Pros:

Location and breakfast

Cons:

Rooms are small if you traveling with big bags

2026-07-07 • via Nuitee
M
Marta • solo_traveller • ie
7
2026-07-06 • via Nuitee
T
Thomas • couple • au
9
Everything we needed for our 2 night stay, highly recommended
Pros:

Great location, comfortable room, and helpful staff.

2026-07-06 • via Nuitee
J
Julio Cesar • solo_traveller • es
3
Pros:

La ubicación

Cons:

La habitación estaba al lado de lanescalera que daba acceso al restaurante, esto provocaba gran cantidad de ruido, tanto el personal a primera hora preparando los desayunos como la entrada y salida de los huéspedes a la zona del desayuno. Súper incómodo.

2026-07-04 • via Nuitee
J
Javier • couple • es
10
Pros:

La ubicación es perfecta. A 1 minuto de Aya Sophia y La Mezquita Azul. El desayuno también es muy bueno. Un buffet con una gran variedad y producto local. La habitación no era muy grande pero para lo que la usamos sobraba.

2026-07-02 • via Nuitee
C
christiane • solo_traveller • us
10
Pros:

Easy check in, great location and helpful staff.

2026-07-01 • via Nuitee
C
Caglar • couple • nl
10
2026-07-01 • via Nuitee