Nayla Palace Hotel-Special Category

Hotels
8.4 (1873 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , TR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1873 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
J
Janice • extended_group • us
7
The hotel was overall a good value. It is best for guests that don't need front desk assistance.
Pros:

The room was pretty clean. The bed was fine to sleep on, and it was quiet at night. The included breakfast at the hotel had a very good assortment of local and western foods and coffee. It was a very nice and welcome inclusion. The hotel location is very close (5 minute walk) to the Hagia Sofia, Blue Mosque, and Arasta Bazaar.

Cons:

The front desk staff were not particularly helpful. They did not come in to check or fix our broken T.V.; though they did provide us a working hair dryer when we went downstairs to report the broken one. The room was a bit run down--visible scratches on the floor, a broken wall lamp, a shower door that didn't close shut. The front desk staff did not help us when we asked about getting a taxi from the hotel to the cruise port (Galataport). Rather they said we should try to call an Uber our own (we did, but none were available), and they just pointed vaguely down the the street for us roll our luggage several blocks to find a city taxi. It turns out Ubers and private cars only want to take passengers to the airport, and not elsewhere in the city.

2026-10-13 • via Nuitee
T
Tiziana • couple • it
6
2026-10-13 • via Nuitee
V
Valentin • family_with_children • ar
8
Pros:

La ubicación del hotel es muy buena, todo queda cerca. El desayuno repetitivo pero bien, rico y abundante.

Cons:

El secador de pelo no funcionaba, la tv no se podía ver ya que no era smart tv y no enganchaba los canales. El colchón incomodisimo.

2026-10-13 • via Nuitee
E
Erica • family_with_children • nl
8
Prima budget hotel met fantastische ligging
Pros:

Op loopafstand van de blauwe moskee en Hagia Sophia. Heerlijk dakterras waar je kan ontbijten.

Cons:

Buitenkant ziet er wat verwaarloosd uit.

2026-10-13 • via Nuitee
N
Niall • extended_group • ca
10
We would stay here again
Pros:

Tiny hotel with great size rooms very comfortable and clean . The rooftop breakfast with sea view was perfect. A few good restaurants right beside you and side street markets were better than grand bazaar (15 min walk) very helpful with all ground transportation as well

2026-10-12 • via Nuitee
M
Magdalena • solo_traveller • pl
8
2026-10-12 • via Nuitee
J
Judit • solo_traveller • hu
8
Csodálatos ősz Isztambulban.
Pros:

Kivételesen jó elhelyezkedés, ez a legfőbb értéke. Minden nagyon közel van, a legfőbb látványosságok, a villamos és a városnéző busz is. Nagyon jó reggeli, minden nap más, kedves hölgy reggeliztet. Reggeli a tetőteraszon, szép napkezdés. Szívesen visszajönnék ezek miatt ide.

Cons:

A hangszigetelés finoman szólva is gyenge. A hajszárító nem működött persze ez csak az utolsó nap derült ki különben szóltam volna. A tévén nem lehetett kiigazodni. A recepciós csak az első nap és az utolsó nap köszönt. De ezek apróságok, összességében visszajönnék szívesen.

2026-10-11 • via Nuitee
A
Affan • couple • us
3
It was okay. I won’t stay here again
Pros:

The only thing which is in favor of this hotel is its location, very close to blue mosque

Cons:

Our room’s window was broken and couldn’t be closed so it was hard to sleep at night becoz of the ongoing traffic on the street. Plus light lamp above the bed was literally hanging on the wall.

2026-10-11 • via Nuitee
H
Heidi • solo_traveller • gb
8
Pros:

Location is great.
Breakfast was good, fresh and lots of variety.
Staff helpful.
Beds comfortable
Clean

Cons:

Nothing reall

2026-10-10 • via Nuitee
K
Kevan • solo_traveller • gb
5
Pros:

Great position. Excellent breakfast served on the terrace with great views.

Cons:

Room was shabby and small. Bed head wall light was broken off and hanging by its wires. Staff said they would repair it but they didn't. Shower screen broken and quite dangerous. Black mould all around the silicon sealant.

2026-10-10 • via Nuitee
B
Bryan • solo_traveller • gb
6
Location makes it passable.
Pros:

The location is excellent for major sightseeing it is within walking distance to everything.

Cons:

The hotel knew we would be arriving early & leaving our bags as we were arriving before check-in time (I had emailed to ask if this was ok) The guy on the desk bearly lifted his head from his phone to acknowledge we were there.
Once we checked in the room was small, it could do with a freshen up, the shower was very slow to drain.
Breakfast was ok for me, although my husband thought it was good. Again the breakfast staff found it difficult to engage with their guests. It felt like an unhappy establishment.
I realise it is a great price but a smile doesn't cost anything.

2026-10-10 • via Nuitee
M
MONICA • solo_traveller • ch
8
Pros:

La ubicación

Cons:

El Internet súper malo y a pesar que le dijimos al señor no oe importó

2026-10-10 • via Nuitee
P
piyarat • couple • th
6
2026-10-10 • via Nuitee
L
Lucrezia • solo_traveller • it
10
Pros:

Clean room, great position, breakfast super good

2026-10-08 • via Nuitee
A
Aldona • solo_traveller • lt
10
2026-10-07 • via Nuitee
A
Abhiroop • solo_traveller • us
8
Pros:

Excellent location in the sense that it is really close to the major sights near Hagia Sophia, but still in a smaller alleyway, so it's quieter on the front road.

Cons:

The decor was a little dated, and one of the light fixtures in our room was broken.

2026-10-07 • via Nuitee
M
Marcos • family_with_children • ar
7
Buena ubicación, desayuno justo pero bueno
Pros:

Ubicación muy buena, limpieza, desayuno bueno, ascensor correcto

Cons:

El desagote de la ducha se tapaba luego de utilizarla 3 minutos,
desayuno mejorable: la cafetera no tenía leche los primeros días, las habitaciones justas en tamaño, los colchones muy gastados, están para el cambio. Internet de a ratos se cortaba

2026-10-07 • via Nuitee
M
Monica • extended_group • ro
7
De tranzit!
Cons:

La baie priza distrusa, frigiderul murdar cu resturi!

2026-09-19 • via Nuitee
P
Pedro • couple • ca
8
Très bien emplacé
Pros:

Emplacement

Cons:

Équipements peu entretenus et serviettes maganées

2026-09-19 • via Nuitee
O
OMAR • solo_traveller • cl
9
excelente ubicacion
Pros:

excelente ubicación del hotel, esta en pleno centro a pasos de santa sofia y la mezquita azul al igual que otros atractivos turísticos. ademas desayuno bufet muy bueno.

Cons:

solo en algunas ocasiones el wifi tenia problemas de conexion.

2026-09-19 • via Nuitee