Nayla Palace Hotel-Special Category

Hotels
8.4 (1747 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1747 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
A
Alexandru solo_traveller ro
10
2026-05-09 via Nuitee
M
Mervat solo_traveller gb
5
Pros:

The hotel is clean breakfast was good

Cons:

The room was very small couldn't move inside it.
The toilet is tiny as well
Receptionists don't speak English at all.

2026-05-09 via Nuitee
R
Rosa Laura solo_traveller gb
8
Pros:

Location

Cons:

Breakfast was a bit meagre eg no cups one day staff not replenishing items

2026-05-09 via Nuitee
I
IryMa014 solo_traveller ua
10
Pros:

Все понравилось, огромное спасибо

Cons:

Хотелось бы, чтоб в шкафу были полки

2026-05-09 via Nuitee
A
Alexander couple de
7
Pros:

Leider etwas klein, aber was will man fr das Geld mehr verlangen?

Cons:

Frühstück schon sehr spärlich, hier aber wieder der Preis als Argument. Wer weniger zahlen will darf natürlich auch keine Wunder verlangen.

2026-05-08 via Nuitee
A
Akmalov extended_group uz
4
2026-05-08 via Nuitee
I
Ivonne couple us
10
Encantador hotel
Pros:

Muy bonita edificación. Ubicación fuera del área del ruido

Cons:

Todo bien

2026-05-06 via Nuitee
G
Guimballa couple fr
8
2026-05-05 via Nuitee
A
Adrián solo_traveller es
10
Pros:

La ubicación es inmejorable, al lado de Sultanahmet. La gran mezquita azul a la vuelta de la esquina.

2026-05-05 via Nuitee
K
Kristina extended_group rs
10
Great location and amazing service
Pros:

The location was amazing. Near the tram station that took us to major locations. The staff was really helpful. Rooms were clean, we got water in the room. Breakfast was great. Would def recomend.

2026-05-04 via Nuitee
C
Carlos couple ar
7
Aceptable
Pros:

La ubicación es excelente

Cons:

El desayuno es pobre, el wifi es malo

2026-05-04 via Nuitee
T
Thomas couple gb
10
Fantastic location and breakfast. Good powerful and hot showers.
Pros:

Central location. Only a few minutes walk to the Hagia Sofia and Blue Mosque. Great breakfast. Amazing value.

Cons:

Not a massive room.

2026-05-04 via Nuitee
I
Isabel María solo_traveller es
8
2026-05-02 via Nuitee
Y
Yocova extended_group bg
10
2026-05-02 via Nuitee
C
Clinton couple ca
7
Good location, good value for a short stay
Pros:

Great location in the old city of Istanbul, with good public transport connections to other parts. Lots of restaurants very near the hotel.
Clean and functional room.
Ample and varied breakfast included, in rooftop area.
Helpful staff.

Cons:

Communication difficulties as only two of the staff had adequate English.
The room needs some renovation.
Noisy guests in neighbouring rooms.

2026-05-02 via Nuitee
D
Desirèe family_with_children it
8
2026-05-01 via Nuitee
J
Judith solo_traveller fr
9
Istanbul in love
Pros:

La situation.. toute proche des principaux sites de visite et du tramway.
Le petit déjeuner est varié avec des aliments salés et sucrés. Il y a une belle terrasse avec vue sur la Mer de Marmara et Ste Sophie.

Cons:

La chambre pour 3 est petite. Pas assez de rangements.

2026-05-01 via Nuitee
Оспанова solo_traveller kz
1
2026-04-30 via Nuitee
C
Carlo Giorgio solo_traveller it
10
2026-04-29 via Nuitee
S
Sarah couple fr
1
2026-04-28 via Nuitee