Nayla Palace Hotel-Special Category

Hotels
8.4 (1819 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1819 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
M
Mario • couple • de
6
Ok
Pros:

Posizione
Terrazza panoramica

Cons:

La Stanza non era 20mq come in descrizione
Colazione lascia un po‘ a desiderare

2026-06-27 • via Nuitee
M
Mykola • extended_group • ua
10
2026-06-27 • via Nuitee
A
Alida • solo_traveller • kz
10
Pros:

Месторасположение 🔥🔥🔥Отель хороший. Персонал прекрасный.

2026-06-27 • via Nuitee
G
giuseppe • solo_traveller • it
8
2026-06-23 • via Nuitee
L
Liviu • couple • ro
10
Pros:

Close to the famous turistic attractions.
The staff were helpful and friendly.
The breakfast terrace offers a beautiful view of the Bosphorus.

2026-06-22 • via Nuitee
Николова • solo_traveller • bg
10
Pros:

Персоналът беше отзивчив
Локацията е изключително добра на центъра до забележителности

2026-06-21 • via Nuitee
I
IULIIA • couple • ru
8
2026-06-20 • via Nuitee
M
Maryna • couple • ch
7
2026-06-19 • via Nuitee
C
Crla74 • solo_traveller • fr
8
Excellent emplacement... peu convivial
Pros:

L'emplacement, la propreté de la chambre.

Cons:

La petitesse de la chambre impossible de laisser sa valise ouverte ailleurs que sur le lit.
Le petit déjeuner : café et chocolat moyens.
Personnel de réception indifférent.

2026-06-18 • via Nuitee
K
kontxi • solo_traveller • es
8
Pros:

Ubicación

2026-06-17 • via Nuitee
A
angela • couple • cl
10
Bueno
Pros:

Las camas muy cómodas, y el agua de la ducha salía muy bien!! El personal muy amable, nos recibieron con un té delicioso y nos dieron recomendaciones, el lugar es muy céntrico, se puede recorrer todo a pie, no vale la pena pagar por un tour ya que todo está cerca como para ir caminando!

Cons:

Todo bueno, nada malo

2026-06-14 • via Nuitee
S
Saltanat • family_with_children • kz
10
2026-06-14 • via Nuitee
S
Saltanat • family_with_children • kz
10
Pros:

Location👍 Amazing hotel! Everything was perfect. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the location was excellent. We really enjoyed our stay and would definitely come back again. Highly recommended!

2026-06-14 • via Nuitee
H
Hermanus • solo_traveller • za
7
2026-06-13 • via Nuitee
A
András • solo_traveller • hu
5
Value for the price is not the best
Pros:

Good location, 24-7 reception. Room is well equipped.

Cons:

No blinds, just a light curtain, it is not possible to darken the room. Breakfast choice is poor. I arrived at night and had to shout to call the receptionist. They gave me a non working key. The receptionist disappeared and I had to walk around shouting again to find him and get a new key.

2026-06-13 • via Nuitee
R
Ricardo • solo_traveller • pt
9
2026-06-11 • via Nuitee
G
giorgio • solo_traveller • it
8
Il NS ritorno a Istanbul
Pros:

La posizione dell albergo e ottima , a 100 metri dalla piazza di sultanamet , vicina alla tramvia per gli spostamenti negli altri quartieri.
Bella sala colazione in terrazza, ottima quantità e qualità di scelta x la colazione .
Ottimo il bagno con doccia grande.
Zona piena di ristoranti .

Cons:

Materassi a molle , armadio piccolo .
Affaccio interno da rivedere e ripulire

2026-06-09 • via Nuitee
X
Xanthe • family_with_children • au
6
It was suitable, clean and easy to communicate with staff. It's main benefit is great location.
Pros:

Great location

Cons:

The aircon didn't work and the room was hot. The shower didn't work very well.

2026-06-08 • via Nuitee
M
Michal • extended_group • cz
10
2026-06-07 • via Nuitee
P
Paula • couple • ar
6
Visita a Estambul
Pros:

La ubicación.

Cons:

No posee aire acondicionado . Mucho calor.

2026-06-07 • via Nuitee