Serways Hotel Lüneburger Heide West

Hotels
7.7 (123 reviews)
An der A 7 , Behringen , de

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room temperature problems

Categories

Cleanliness
7.01
Multiple reviews note issues with cleanliness and functionality of the room.
Service
8.48
Service was generally praised, with specific mention of friendly staff.
Location
8.02
Conveniently located near the highway, though some noise reported.
Room Quality
7.47
Room quality noted as acceptable but with significant issues on maintenance.
Amenities
8
Amenities are decent, but there were specific concerns about room comfort.
Value for Money
8.46
Generally considered good value for a short stay.
Food and Beverage
6.51
Breakfast quality was mentioned as standard, below expectations.
Overall Experience
7.68
Mixed feelings; however, many positive aspects to the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:45

Property Description

Modern Comfort and Convenience
Serways Hotel Lüneburger Heide West offers a comfortable stay with air conditioning, flat-screen TVs, and private bathrooms in every room. The 24-hour front desk, free WiFi, and free private parking add convenience to your stay.

Family-Friendly Amenities
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained. Located near Theme Museum Heide and Lopausee, there are plenty of attractions nearby for a fun-filled family vacation.

Convenient Location
Situated just 15 km from Heide Park Soltau and 21 km from German Tank Museum, Serways Hotel Lüneburger Heide West is the perfect choice for travelers looking to explore the area's top attractions.

Experience comfort, convenience, and family-friendly amenities at Serways Hotel Lüneburger Heide West. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 123 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 6.51
Overall Experience: 7.68
E
ebethge solo_traveller de
7
2026-04-13 via Nuitee
E
ebethge solo_traveller de
7
2026-04-11 via Nuitee
J
Jaroslaw solo_traveller de
6
2026-04-11 via Nuitee
G
guillermo solo_traveller es
10
2026-04-09 via Nuitee
J
Jesper couple dk
7
Hvis du har brug for en hurtig overnatning på vej syd eller nordpå
Pros:

Ok motel lige ved motorvej med IONITY ladestandere

Cons:

Ok uden at være fantastisk.

2026-04-07 via Nuitee
D
david couple fr
7
Pros:

Personnel très sympa

Cons:

Le bruit de la ventilation et la lumière extérieure sur la fenêtre
Oreillers très petits et fins

2026-04-05 via Nuitee
P
PaoloS couple ch
9
2026-03-19 via Nuitee
W
Wilhelm solo_traveller ch
7
2026-03-17 via Nuitee
Z
Zoran couple de
9
Gelungen
Pros:

Ruhig gut erreichbar alles vorhanden

2026-03-14 via Nuitee
Åsa family_with_children se
5
Otrevlig personal och krånglig incheckning. Men billigt och nära motorvägen.
Pros:

Priset och närheten till mat på vägen.

Cons:

Väldigt otrevlig personal och mycket lång incheckning. Det tog cirka en halvtimme att checka in med den sura mannen i receptionen. Han borde inte arbeta med service.

Toalettlock saknades på toaletten. Luktade unket och instängt i rummen.

2026-03-01 via Nuitee
D
Daniel family_with_children se
9
2026-02-22 via Nuitee
M
Maher solo_traveller de
7
2026-02-14 via Nuitee
M
Maher solo_traveller de
7
2026-02-14 via Nuitee
A
Andreas solo_traveller de
5
Pros:

Sauber, Lage direkt an der Autobahn, geeignet für einen Zwischenstopp mit Übernachtung.

Cons:

Sehr einfache Ausstattung, Zimmertemperatur nur 19 Grad - ließ sich nicht regulieren, einfaches Frühstück, für das Gebotene viel zu teuer.

2026-02-09 via Nuitee
T
Thomas solo_traveller de
9
2026-02-08 via Nuitee
K
K.S.S. couple de
10
2026-02-08 via Nuitee
E
ebethge solo_traveller de
8
2026-01-29 via Nuitee
E
ebethge solo_traveller de
8
2026-01-26 via Nuitee
P
Pål Andre family_with_children no
7
Overnattingsplass som var helt grei for en på gjennomreise
Pros:

Lett tilgjengelig

Cons:

Ingen ting spesielt

2026-01-20 via Nuitee
R
Roland couple ch
7
2026-01-19 via Nuitee