Horseshoe Inn and Conference Center

Hotels
7.1 (615 reviews)
101 Memorial Road , Kimberley , za

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Lack of cleanliness
Poor service
Uncomfortable beds
Maintenance issues

Categories

Cleanliness
5.06
Multiple complaints about dust, dirt, and poor bathroom hygiene.
Service
9.03
Friendly staff mentioned in positive notes, though service issues highlighted.
Location
8.57
Proximity to various amenities was appreciated.
Room Quality
6.02
Rooms are spacious but have issues with maintenance and comfort.
Amenities
7.55
Basic amenities present but various complaints regarding functionality.
Value for Money
6.01
Not considered good value based on complaints and overall experience.
Food and Beverage
7.56
Breakfast was noted positively but other food experiences were negative.
Overall Experience
7.03
Mixed reviews lead to an overall dissatisfying experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:13

Property Description

Convenient Location and Amenities
Located in Kimberley, just a short distance from popular attractions like Kimberley Mine Museum and The Big Hole, Horseshoe Inn and Conference Center offers a convenient stay with free parking, a garden, and a restaurant on-site.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Guests can also enjoy the 24-hour front desk service and free shuttle service during their stay.

Relaxing Facilities
With a shared lounge, bar, and barbecue facilities available, guests can unwind and socialize at their leisure. Whether visiting for business or leisure, Horseshoe Inn and Conference Center ensures a comfortable and enjoyable stay.

Book your stay now at Horseshoe Inn and Conference Center for a memorable experience in Kimberley.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for ZAR 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 615 reviews
Cleanliness: 5.06
Service: 9.03
Location: 8.57
Room Quality: 6.02
Amenities: 7.55
Value for Money: 6.01
Food and Beverage: 7.56
Overall Experience: 7.03
L
Lindokuhle solo_traveller za
10
2026-03-14 via Nuitee
P
P.S solo_traveller za
10
Pros:

Delicious Food

2026-03-13 via Nuitee
B
Bennie couple za
10
2026-03-09 via Nuitee
H
Helena couple za
10
Pros:

Rooms were clean and spacious. The beds were comfortable. Linen and towels were clean. The restaurant was affordable, and the service was great.

2026-02-28 via Nuitee
M
MoihSan couple za
3
Sheila's Experience @ Horseshoe Inn
Pros:

According to my wife's report:
The few positive about the place was
1. the receptionist at check-in & checkout(staff friendliness).
2. Also Wayne who arranged my wife's breakfast pack, his friendliness and willingness to help over the phone.
3. Cleanliness
4. Room bedding looking good 👍
5. Bathroom clean and hygienic
6. Only one toilet paper- the norm is 2x toilet papers- but one is reasonable.
7. No soap bucket
8. Good shower and heat control mixer tap. Thanks 👍

Cons:

1. No soap
2. No shower cap
3. According to the receptionist, only one coffee-box is allowed.
4. Spoiled looking, spotted and unhygienic looking pink towels.
5 No extra blankets- morning was cold and
6. No phone in the room to ask how to operate the Aircon.
7. Therefore, one had to walk to the reception to report above mentioned issues.
7. WiFi not working.
So, the price didn't match the experience

2026-02-26 via Nuitee
M
MissJay couple za
8
The place to go for a good night's rest and easy getting to all places
Pros:

Everything because it's my usual go to place when I stay overnight, affordable, clean, friendly staff. Breakfast yummy.
Shops and facilities walking distance ... Love that.

Cons:

No cups for coffee, no spoons, that's all

2026-02-10 via Nuitee
R
RIAN couple za
7
The small things does make a difference
Pros:

Location and facilities

Cons:

Cleaning staff not finishing making the bed and changing the towels because it was their going home time and left the unit as is.

2026-01-30 via Nuitee
B
Baphathe solo_traveller za
9
2026-01-28 via Nuitee
B
Booysen family_with_children za
7
Everyting was well organised and properley managed. It was a pleasant stay as a whole.
Pros:

Room was clean and functional. Breakfast was good and started on time.

Cons:

Loud music at the pool during the afternoon.

2026-01-26 via Nuitee
S
Sekuketse couple za
3
Pros:

AIRCON SHOPS WERE NEARBY

Cons:

Blankets
were not clean
No microwave to warmup ur food

2026-01-24 via Nuitee
H
Hadar couple za
7
Perfect for a short stay.
Pros:

The room was simple and just what we needed. Just a good working bathroom/shower, comfy bed, good air con. Perfect since we were just passing through. Good restaurant on sit with lots of options.

Cons:

In the room we were in there was only wifi in one corner so if it was a little more range then it would have been perfect.

2026-01-22 via Nuitee
P
Pretoruis solo_traveller za
10
2026-01-20 via Nuitee
G
Gilbert couple za
2
Very poor
Pros:

Nothing

Cons:

Room wasnt up to standard, no coffee, tea, sugar or milk. Dustbin had rubbish in. TV don't have a remote. Not value for money!

2026-01-20 via Nuitee
L
Louis solo_traveller za
8
2026-01-20 via Nuitee
E
Estee Samantha couple za
8
2026-01-20 via Nuitee
M
Malcom family_with_children za
7
2026-01-19 via Nuitee
P
Pamela couple za
7
Pros:

Food excellent 👌

2026-01-19 via Nuitee
J
Janita family_with_children za
5
Fair.
Pros:

Breakfast was brilliant! Rooms are acceptable, but I expected more for the price.

Cons:

The bathrooms - shower doors are broken, shower floor is stained. The toilet roll holder is broken. TV bracket is broken, TV is balanced on the stand. Room for 2 only had 1 coffee cup and 1 spoon.

2026-01-19 via Nuitee
C
Cyprian Olebogeng couple za
1
Fix the broken facilities
Pros:

The staff
Appliances and the hot water

Cons:

The tiling, the shower door, no head caps, no airfreshener, no clean water/tap for coffee, the sockets are far from the bed

2026-01-19 via Nuitee
M
Mark extended_group za
8
Pleasant and comfortable
Pros:

Good accommodation with friendly staff and a wholesome breakfast. Rooms comfortable.

2026-01-19 via Nuitee