Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Solarium
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent service
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
8.35
There were cleanliness issues mentioned, such as the need for attention to the area behind the sofa.
Service
9.85
General sentiment reflects excellent service, although some technical issues were noted, they were resolved efficiently.
Location
9.35
The location is convenient but has noise issues for certain rooms.
Room Quality
8.85
Overall quality is good but with specific drawbacks like noise and some technical issues.
Amenities
8.85
While amenities are good, there were mentions of broken items affecting the stay.
Value for Money
8.85
Fairly priced for the value and comfort offered.
Food and Beverage
8.85
There was mention of a food smell upon arrival, but no other specific feedback.
Overall Experience
9.85
Most reviews reflect positive overall experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:21

Property Description

Luxurious Accommodation
Laje de Pedra Mountain VillagePrime offers elegantly furnished guest rooms with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can also enjoy the convenience of a fridge, coffee machine, and complimentary toiletries in each room.

Convenient Facilities
This property boasts a 24-hour front desk, concierge service, and luggage storage for guests' convenience. With free bikes available for use, guests can easily explore the beautiful surroundings of Canela. The shared lounge and garden provide perfect spots for relaxation.

Ideal Location
Situated just a short distance from popular landmarks such as Stone Church and Festivals Palace, Laje de Pedra Mountain VillagePrime offers easy access to the best attractions in the area. Don't miss the chance to experience comfort and luxury in the heart of Canela.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 29 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.85
P
Patricio family_with_children ar
8
2026-02-13 via Nuitee
M
Mosiah family_with_children br
10
Pros:

Local excelente, equipe eficiente e solicita, area verde bem cuidado no redor, pracinha para crianças. Ambiente com bom espaço

Cons:

Não consegui prorrogar estadia no mesmo quarto. Para comprar item precisava fazer cadastro na plataforma DINGO e tirar foto do documento, como não tinha na hora não comprei o item.

2026-01-29 via Nuitee
J
Joachim extended_group de
9
Top
Pros:

Es gab leider kein Frühstücks Buffet

Cons:

Leider wurde das Frühstück nur auf dem Zimmer serviert

2026-01-24 via Nuitee
J
Jacqueline Ribeiro family_with_children br
10
Amigos e família
Pros:

Não tem nada pra dizer que é ruim. Até a distância compensa.
Excelente opção.

2026-01-20 via Nuitee
E
Eduardo family_with_children br
6
Pros:

Local.

Cons:

Apartamento estava com forte cheiro de cigarro.

2026-01-19 via Nuitee
M
Maria family_with_children ar
10
Pros:

Fuimos varias veces espectacular muy lindo todo

2026-01-18 via Nuitee
C
cristian family_with_children uy
10
2026-01-12 via Nuitee
L
Luciane family_with_children br
9
2026-01-12 via Nuitee
H
Henrique family_with_children br
10
2026-01-11 via Nuitee
J
JUSCELINO family_with_children br
10
Excelente
Pros:

Tudo

Cons:

Tudo

2026-01-09 via Nuitee
M
mercedes extended_group py
8
2026-01-03 via Nuitee
L
Luciane family_with_children br
10
Pros:

Tamanho do ap
Eletrodomésticos disponíveis
Conforto
Vista

2025-12-24 via Nuitee
R
rosemary family_with_children br
9
Foi bom
Pros:

Cama e roupas limpas

Cons:

Faltou muito utensílios na cozinha !

2025-12-12 via Nuitee
H
HERON couple br
9
2025-11-24 via Nuitee
F
FILIPE MARTINAZZO family_with_children br
10
Pros:

Toda comodidade necessária para viajar em familia assim como segurança!

2025-11-23 via Nuitee
P
Priscilla Lima couple br
7
Excelente fora o barulho da entrada do quarto.
Pros:

Gostei do estilo arquitetônico do HOTEL misturado as belas casas do condomínio

Cons:

Nosso quarto foi bem na entrada do hotel e minha esposa tem insônia pesada. Tentamos outro quarto e não foi possível. O barulho do entra e sai de hóspedes e funcionários dificultou muito o descanso. Penso que todos os hóspedes precisam saber que é um quarto encostado na recepção. A porta fica quase que na porta da entrada. Chega quase a encostar. E isso não é avisado. Então aqui estou eu para avisar a todos e todas!

2025-11-19 via Nuitee
R
Rafael family_with_children br
10
2025-11-17 via Nuitee
R
Rodrigo family_with_children br
10
Pros:

As acomodações são excelentes

Cons:

Elevador estragado e também a porta de entrada que tinha que ser aberta de forma manual, mas nada que não possa ser concertado.
Sobre a limpeza, gostaria de fazer uma observação que caiu uma corrente do meu pescoço atrás do sofá, quando arrastei para pegar, não estava limpo.
Sugiro atenção para arredar os móveis para limpeza.

2025-11-05 via Nuitee
B
Bruno family_with_children br
10
Pros:

Lugar excepcional, apartamento magnífico, atendimento de luxo.

Cons:

As haletas do ar condicionado embutido e os espaços do tabuado de teto precisam de uma atenção extra na limpeza.

2025-10-27 via Nuitee
P
Priscilla Lima family_with_children br
8
Pros:

Do conforto da cama e da dinâmica das luzes e a rapidez do chuveiro.

Cons:

As duas tvs estavam desligadas. Sem cabeamento e sem conexão de internet. Tivemos que resolver via técnico. Minha sorte era que conhecia ele e fez de graça. Mas foi um descuido do proprietário

2025-10-25 via Nuitee