Premier Inn Hamburg City Klostertor

Hotels
•
Premier Inn
7.6 (698 reviews)
Hammerbrookstrasse 37,Hamburg,Schleswig-Holstein , Hamburg , DE
0049 40 80805464
Hamburg.CityKlostertor@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Good breakfast options
Friendly staff
Cons:
Inconsistent service experiences
Reported cleanliness issues

Categories

Cleanliness
6.81
Clean but reported issues with bugs and a small flood.
Service
7.78
Generally friendly service, but some instances of impolite interactions.
Location
8.32
Good location with easy access to public transport.
Room Quality
7.27
Rooms are clean but some are reported as small and noisy.
Amenities
6.8
Basic amenities available, lacking some extras like a mini-fridge.
Value for Money
8.26
Good value for the price based on overall experience.
Food and Beverage
8.31
Good breakfast options that were plentiful and varied.
Overall Experience
7.28
Overall satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:12

Property Description

Experience the perfect blend of convenience and comfort at Premier Inn Hamburg City Klostertor, just minutes away from the city’s top attractions!

Prime Location
Nestled a short 10-minute drive from the historic Speicherstadt district, our hotel makes exploring Hamburg effortless. With a quick subway ride, you’ll find yourself in the heart of the city, ready to enjoy all it has to offer.

Relaxing Accommodations
After a day of adventure, retreat to our serene rooms equipped with super-comfy Hypnos beds designed for a restful night's sleep. Wake refreshed and ready for another exciting day in this vibrant city.

Family-Friendly Atmosphere
Whether you’re traveling with family or on a romantic getaway, our welcoming environment caters to all. Nearby attractions like the scenic Aussenlster lake ensure memorable experiences for every guest.

Don’t miss out on the ultimate retreat—book your stay at Premier Inn Hamburg City Klostertor today!

Important information:

Parking at this hotel is for 25 € per night available. Underground parking has an entrance height of 2 m and offers no e-charging stations. Parking spaces cannot be reserved in advance. If there are no parking spaces available when you arrive, please contact our colleagues at reception.
By train: Our hotel is roughly a 20-minute walk away from the Hamburg Hauptbahnhof, the city's main train station. Alternatively, you can hop on the local S-Bahn (an S3 train or and S31 train) towards Neugraben and get off at the Hammerbrook (City Sued) stop. From there, our hotel is less than a five-minute walk away. By car: On the A7, take exit 37 (Dreieck Horster) towards A1 (Lubeck/Berlin/Hamburg). Use the left lane to join the A255 to the HH-Centrum/HH-Veddel/HH-Georgswerder/B4/B75. Take a slight left onto the B4 and continue until you can turn right Suderstrasse. Continue for roughly 700m and then turn left onto Hammerbrookstrasse. Our hotel will be on your right.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 698 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 7.28
R
Rinaldo • solo_traveller • de
10
2026-02-15 • via Nuitee
L
Luise • family_with_children • de
8
2026-02-14 • via Nuitee
Özkay • family_with_children • tr
8
2026-02-14 • via Nuitee
Özkay • family_with_children • tr
8
Teşekkür ediyorum Hamburg çok güzel bir yer otel konumu iyi güvenli kaliteli bir otel
Pros:

Konumu odaların temiz olması

Cons:

Tesiste 4 gece konakladık hiç çöpler toplanmadı oda temizlenmedi

2026-02-14 • via Nuitee
A
aguinaga10 • family_with_children • dk
10
2026-02-14 • via Nuitee
S
Sophia • family_with_children • de
10
2026-02-14 • via Nuitee
D
Daniela • family_with_children • de
9
Pros:

Sehr gute Lage, kostenfreier Parkplatz, sehr gutes Preis-Leistung-Verhältnis

Cons:

Leider gab es im Zimmer keinen Schrank

2026-02-14 • via Nuitee
T
Toni • family_with_children • de
8
2026-02-13 • via Nuitee
A
Anastasia • couple • gr
10
Pros:

Καθαρό και υπερσύγχρονο δωμάτιο

Cons:

Είναι αρκετά μακριά από τα σημεία τουριστικού ενδιαφέροντος και γύρω από το ξενοδοχείο είναι εντελώς ερημιά και ελαφρώς υποβαθμισμένα

2026-02-13 • via Nuitee
M
Martin • couple • de
7
2026-02-13 • via Nuitee
N
Niklas • couple • de
10
2026-02-13 • via Nuitee
D
Dace • extended_group • lv
7
Pros:

Breakfast was varied. The room was quite spacious, there were extra pillows. There is a paid parking under the hotel.
If you don't want to go anywhere, you can order pizza for dinner at the bar on the ground floor.

Cons:

It could be cleaner: dust is visible, and the mirrors seem to have been neglected for some time. Another negative aspect is the noise from the trains. There is no wardrobe, and there is very little space, which is important in winter, when it is difficult to fit winter clothes into the narrow niche, especially if you are staying for several days. Free parking on the street poses a risk of scratching the car - we saw how it happened. There is a vending machine for drinks and snacks on the first floor, but the prices there are like in a minibar - relatively very high.
You should expect at least a 40-minute walk to the center.

2026-02-13 • via Nuitee
M
Mandy • family_with_children • de
8
Pros:

Die Nähe zum Zentrum und Anbindug zur S-Bahn war super. Familienzimmer war ausreichend für eine Städtetour.

2026-02-13 • via Nuitee
A
Aurelia • family_with_children • fr
7
Pros:

Hôtel correct mais la chambre sentait le vomi sur la moquette et impossible d'ouvrir la fenêtre.
On a dormi dans cette mauvaise odeur...

Cons:

On a aimé le personnel et le coin repas en bas

2026-02-13 • via Nuitee
M
Michael • family_with_children • de
8
2026-02-13 • via Nuitee
B
Babette • family_with_children • de
8
2026-02-13 • via Nuitee
X
Xenia • family_with_children • dk
7
Pros:

Pris og kvalitet matchede som forventet. Synes faktisk det var i den bedre ende ift pris. P anlæg under hotellet.
Og fin morgenmad.
Ligger også godt ift off transport. Dét fungerede virkelig nemt og godt

2026-02-13 • via Nuitee
J
J.B.174 • family_with_children • de
7
Pros:

Der Aufenthalt war sehr angenehm .

Cons:

Achtung bei Booking gibt es einen Preisfehler im Hotel werden 26 Euro abgerechnet.

2026-02-13 • via Nuitee
A
Alisa • family_with_children • ua
10
2026-02-13 • via Nuitee
T
Tanja • family_with_children • de
8
Pros:

Frühstück war super, das Zimmer sehr komfortabel. Es gab alles was man braucht

Cons:

Straßenlärm, man konnte kaum bei offenem Fenster schlafen, was bei einem Aufenthalt zu viert im Zimmer etwas unangenehm ist.

2026-02-13 • via Nuitee