Premier Inn Hamburg City Klostertor

Hotels
Premier Inn
7.6 (698 reviews)
Hammerbrookstrasse 37,Hamburg,Schleswig-Holstein , Hamburg , DE

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Good breakfast options
Friendly staff
Cons:
Inconsistent service experiences
Reported cleanliness issues

Categories

Cleanliness
6.81
Clean but reported issues with bugs and a small flood.
Service
7.78
Generally friendly service, but some instances of impolite interactions.
Location
8.32
Good location with easy access to public transport.
Room Quality
7.27
Rooms are clean but some are reported as small and noisy.
Amenities
6.8
Basic amenities available, lacking some extras like a mini-fridge.
Value for Money
8.26
Good value for the price based on overall experience.
Food and Beverage
8.31
Good breakfast options that were plentiful and varied.
Overall Experience
7.28
Overall satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:12

Property Description

Experience the perfect blend of convenience and comfort at Premier Inn Hamburg City Klostertor, just minutes away from the city’s top attractions!

Prime Location
Nestled a short 10-minute drive from the historic Speicherstadt district, our hotel makes exploring Hamburg effortless. With a quick subway ride, you’ll find yourself in the heart of the city, ready to enjoy all it has to offer.

Relaxing Accommodations
After a day of adventure, retreat to our serene rooms equipped with super-comfy Hypnos beds designed for a restful night's sleep. Wake refreshed and ready for another exciting day in this vibrant city.

Family-Friendly Atmosphere
Whether you’re traveling with family or on a romantic getaway, our welcoming environment caters to all. Nearby attractions like the scenic Aussenlster lake ensure memorable experiences for every guest.

Don’t miss out on the ultimate retreat—book your stay at Premier Inn Hamburg City Klostertor today!

Important information:

Parking at this hotel is for 25 € per night available. Underground parking has an entrance height of 2 m and offers no e-charging stations. Parking spaces cannot be reserved in advance. If there are no parking spaces available when you arrive, please contact our colleagues at reception.
By train: Our hotel is roughly a 20-minute walk away from the Hamburg Hauptbahnhof, the city's main train station. Alternatively, you can hop on the local S-Bahn (an S3 train or and S31 train) towards Neugraben and get off at the Hammerbrook (City Sued) stop. From there, our hotel is less than a five-minute walk away. By car: On the A7, take exit 37 (Dreieck Horster) towards A1 (Lubeck/Berlin/Hamburg). Use the left lane to join the A255 to the HH-Centrum/HH-Veddel/HH-Georgswerder/B4/B75. Take a slight left onto the B4 and continue until you can turn right Suderstrasse. Continue for roughly 700m and then turn left onto Hammerbrookstrasse. Our hotel will be on your right.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 698 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 7.28
K
Karin Kobler couple it
8
Pros:

Lage sehr gut, S-Bahn in der Nähe
Frühstück war lecker und frisch
Einchecken ging schnell und problemlos

Cons:

Teppichböden mit Flecken, sieht man trotz Reinigung
Badtemperatur war etwas kühl

2026-03-21 via Nuitee
G
Georgi couple bg
9
2026-03-21 via Nuitee
M
Michelle family_with_children de
8
2026-03-21 via Nuitee
B
Buechner extended_group de
8
Alles gut, wir kommen wieder
Pros:

Frühstück war super.
Unser Barkeeper war spitze ;-)

2026-03-21 via Nuitee
J
Jenny M. family_with_children de
8
Pros:

Kompetente, freundliche Mitarbeiter

2026-03-21 via Nuitee
M
Mamulia couple ge
10
2026-03-20 via Nuitee
L
Lars family_with_children de
10
Kurztrip nach Hamburg
Pros:

Sehr gutes, reichhaltiges Frühstück in schönem Ambiente.
Zimmer ansprechend, gut ausgestattet.
Kostenloses WLAN. Gute Anbindung an die Öffis. Alles ist damit schnell und gut erreichbar.

Cons:

Wie immer, leider nur eine große Decke für zwei auf dem Doppelbett. Das ist zwar der Standard, aber Einzeldecken wären bequemer.

2026-03-20 via Nuitee
O
Olmawi68 couple de
9
2026-03-19 via Nuitee
O
Oleh couple de
8
2026-03-19 via Nuitee
N
Narasimha Raghavan solo_traveller dk
7
2026-03-19 via Nuitee
E
Emre family_with_children tr
7
2026-03-19 via Nuitee
G
Gordon family_with_children de
7
2026-03-19 via Nuitee
M
Marcel couple de
7
2026-03-19 via Nuitee
A
Alam solo_traveller de
10
2026-03-19 via Nuitee
V
Viktoriia couple de
10
2026-03-18 via Nuitee
G
Gunnar family_with_children de
9
2026-03-18 via Nuitee
M
Michaela couple de
8
Pros:

Preis Leistung und das Frühstück

2026-03-18 via Nuitee
M
Marvin extended_group de
7
Pros:

Moderne Saubere Einrichtung

Cons:

Tiefgaragendurchfahrt zu Eng.

2026-03-18 via Nuitee
K
Katrin Tr couple de
8
Pros:

Zimmer ist sauber, Lage ist super und Personal total nett.

Cons:

Frühstück und Parkplatz sind viel zu teuer. Der 20% Rabattcode: Fihh den ich vor Ort angegeben habe, wurde nicht berücksichtigt, finde ich schade, da es ein Deal mit der Fihh ist.

2026-03-18 via Nuitee
A
Ahmet family_with_children tr
8
2026-03-17 via Nuitee