Mercure Brisbane King George Square

Hotels
Mercure
7.4 (3944 reviews)
Corner Ann & Roma Street , Brisbane , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms are dated
Air conditioning issues

Categories

Cleanliness
5.98
Rooms were dated and had marks; bathroom was dirty/dusty.
Service
7.95
Staff were friendly and helpful, but some guests experienced delays.
Location
8.99
Great central location with easy access to eateries and attractions.
Room Quality
6.44
Rooms were dated and not as pictured.
Amenities
7.47
Comfortable beds but some amenities like the pool were unavailable.
Value for Money
6.93
Some guests felt the price was high for the quality of the room.
Food and Beverage
8.48
Room service and breakfast were noted positively.
Overall Experience
6.95
Generally positive but with significant drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:01

Property Description

Rooftop Deck with Gym
Experience breathtaking views of Brisbane's skyline while working out in our state-of-the-art gym located on the rooftop deck. Stay fit and energized during your stay at Mercure Brisbane King George Square.

Entertainment at Your Fingertips
Relax in your room and enjoy a wide selection of entertainment options with a 32-inch LCD TV offering over 100 pay-per-view movies and satellite channels. For added peace of mind, each room is equipped with a safety deposit box.

Dining Experiences
Indulge in Mediterranean-inspired dishes at Goldfinch Restaurant or unwind at the Espresso Bar, KG Bar, or Sixteen Antlers rooftop bar. With a variety of dining options, there's something to satisfy every craving at Mercure Brisbane King George Square.

Book your stay now at Mercure Brisbane King George Square and immerse yourself in luxury and convenience in the heart of Brisbane's CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 50 per day.

  • Internet

    WiFi is available in all areas and costs AUD 10 per 24 hours.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3944 reviews
Cleanliness: 5.98
Service: 7.95
Location: 8.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 8.48
Overall Experience: 6.95
S
Stephanie solo_traveller au
5
Cons:

The room was quite dated, chipped walls and tiles etc.
It was incredibly noisy, I hardly slept. I could hear any movement, door open/closing on the floor.

2026-03-21 via Nuitee
D
Dan family_with_children au
10
Pros:

Rooftop bar and pool

Cons:

Nothing

2026-03-21 via Nuitee
N
Noel family_with_children au
10
Pros:

Great staff good location

Cons:

Could be closer to city centre

2026-03-21 via Nuitee
K
keith couple au
7
LOVE Brisbane, Queen st mall, King st mall , Qpac etc great location
Pros:

LOCATION IS PERFECT

Cons:

NIL

2026-03-20 via Nuitee
C
Cindy extended_group au
10
2026-03-20 via Nuitee
P
Pauline couple au
8
2026-03-19 via Nuitee
S
Sheila couple au
8
A most enjoyable stay in an excellent hotel!
Pros:

Breakfast was very enjoyable and the location was perfect for what we needed.
Staff we encountered were very friendly, especially the check in clerk

Cons:

The English Breakfast tea bags weren't replenished for the second night's stay.

2026-03-19 via Nuitee
A
Aaron solo_traveller au
1
Horrible
Pros:

Nothing

2026-03-19 via Nuitee
C
CHIA HOE family_with_children my
8
2026-03-18 via Nuitee
S
Stefania family_with_children it
8
Pros:

Tutto

2026-03-17 via Nuitee
R
RAY couple au
9
Pros:

all went well

2026-03-17 via Nuitee
J
Judy couple au
9
Pros:

location was fabulous, staff were amazing

Cons:

the hotel is very dated and could be renovated but it was very clean and acceptable

2026-03-17 via Nuitee
S
Stacey couple au
10
Excellent service, will stay again
Pros:

Convenient location and very helpful staff

2026-03-16 via Nuitee
F
Fiona solo_traveller au
9
2026-03-16 via Nuitee
A
amber couple au
7
2026-03-16 via Nuitee
K
KylesC couple au
8
Overall good
Pros:

Restaurant GoldFinch was great.

Cons:

Room and carpet a bit old and dated.

2026-03-16 via Nuitee
G
Georgina couple au
3
Location was great, but everything else fell short.
Pros:

The location was great, very central to everything.

Cons:

The facilities of the room were poor, outdated and uncomfortable. The shower door did not close properly, allowing water to fill the floor of the bathroom. The toilet did not flush properly and the beds felt incredibly uncomfortable. After a 4 night stay, neither my partner or myself were able to have a full nights sleep. With all of that, plus a $50 daily fee for our car to be parked, it was not an experience I would be willing to stay at again.

2026-03-16 via Nuitee
T
Tegan couple au
1
Pros:

Nothing

Cons:

Tried late night booking as needed a place to stay,
Was no where that mentioned I was not able to check in, they rolled it over to the next day which was not the date I booked.
Tried calling and messaging them, still sent me check in times, messaged them and still got charged.

2026-03-16 via Nuitee
R
Roberts couple au
9
Staff were great
Pros:

We had dinner in the restaurant and it was absolutely superb.

Cons:

The only problem we had was that the shower leaked

2026-03-15 via Nuitee
I
Irena couple au
9
2026-03-15 via Nuitee