The Caledonian New Southlands Hotel

Hotels
8 (2346 reviews)
West Street, South Cliff , Scarborough , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Unpleasant smell in rooms
Hotel a bit dated
Cold room during the night

Categories

Cleanliness
7.08
There were mentions of unpleasant smells in the room and some areas described as a little tired.
Service
8.55
Staff were described as friendly and helpful across multiple reviews.
Location
8.59
The location is consistently praised as brilliant and convenient.
Room Quality
7.54
Rooms were generally described as clean and comfortable, but some concerns about smells were noted.
Amenities
7.57
Facilities were appreciated, but noted could use some updating.
Value for Money
8.53
Value for money was highlighted positively in several reviews.
Food and Beverage
8.08
Breakfast was generally well-received but mentioned that cereal choices could improve.
Overall Experience
8.05
Overall experiences were positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:51

Property Description

Convenient Location
Located on Scarborough's South Cliff, The New Southlands Hotel is a short 20-minute walk from the vibrant town centre.

Comfortable Rooms
Each room at the hotel is equipped with a TV, tea and coffee making facilities, and an en-suite bath or shower room with a hairdryer for added convenience.

Entertainment and Relaxation
Guests can unwind in the spacious public rooms or enjoy entertainment in the piano bar and lounge, offering a perfect way to end the day.

Escape to The New Southlands Hotel for a delightful stay in Scarborough.

Important information:

When booking 5 rooms or more, different terms & conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

8
Based on 2346 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
K
Kerrie • solo_traveller • gb
8
Great for a night stay
Pros:

Great for our one night stay, staff friendly and helpful. Breakfast was ample and tasty.

Cons:

The room was a little dated and hot.
The carpet had stains and the shower needed a good clean.

2026-06-26 • via Nuitee
J
Jonathan • solo_traveller • gb
10
2026-06-23 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-06-22 • via Nuitee
L
Laura • couple • gb
4
2026-06-21 • via Nuitee
K
Kerry • extended_group • gb
8
2026-06-21 • via Nuitee
S
Sandra • solo_traveller • gb
9
Happy
Pros:

Location and atmosphere

Cons:

Cheese not melted one jacket potato h

2026-06-19 • via Nuitee
S
Suzanne • couple • gb
10
2026-06-16 • via Nuitee
C
Carol • couple • gb
10
Pros:

Lovely stay

2026-06-16 • via Nuitee
S
Sheena • solo_traveller • gb
10
Pros:

Lovely friendly staff. Comfortable beds. Tasty meals

Cons:

Bathroom a little cold

2026-06-15 • via Nuitee
H
helen • couple • gb
4
2 nights but only stayed one checked out early room disgusting with broken bed
Pros:

No breakfast location ok

Cons:

Cleanliness

2026-06-14 • via Nuitee
L
Leanne • solo_traveller • gb
4
2026-06-12 • via Nuitee
J
Jean • solo_traveller • gb
8
Pros:

The staff were friendly and welcoming, and were so helpful when my friend took a tumble. 5 stars

Cons:

The shower was rather small

2026-06-11 • via Nuitee
B
brown • solo_traveller • gb
10
Pros:

Great location great entertainment

2026-06-10 • via Nuitee
J
james • solo_traveller • gb
5
Sunday trip
Pros:

The room was ok. Beds were comfortable

Cons:

Poor choice of wine at bar.
Was told that no coffee was available after 9pm as machine turned off.
No room to sit in lounge or bar area

2026-06-08 • via Nuitee
D
Daniel • solo_traveller • gb
6
Weekend stay
Pros:

The staff were fantastic particularly reception. We had to move rooms and the lady we dealt with was utterly brilliant.

The location is fantastic and the ease of check in/ access is great.

Cons:

Our shower backed up and started leaking in our first room, quite a few spots around the room had grubby marks, including rhe walls and lampshades. The bottom of the loo was dirty also.


Our second room was much better thought there was a bundle of hair in the bed as if it had been taken out of a hair brush. The shower in the second room had extemely low pressure.

2026-06-04 • via Nuitee
C
conrad • extended_group • gb
8
2026-06-01 • via Nuitee
G
Grace • solo_traveller • gb
6
2026-05-30 • via Nuitee
H
Hazel • couple • gb
10
Pros:

Nice location

2026-05-28 • via Nuitee
S
Samantha • solo_traveller • gb
5
2026-05-25 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Stopping there x

Cons:

Nothing

2026-05-25 • via Nuitee