Home Inn Zhangjiajie Tianmen Mountain Branch

Hotels
8.9 (48 reviews)
B2 Building, International Business City, Guanli Road , Zhangjiajie , cn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Attentive Staff
Great Location
Cons:
Bathroom Odor
Cockroach in Room

Categories

Cleanliness
7.81
There was a mention of the bathroom smelling a bit after a party, but it improved after ventilation.
Service
9.78
Guests highlighted the very attentive staff and personalized service.
Location
9.32
The hotel is conveniently located within a walking distance to major attractions.
Room Quality
8.77
The rooms were described as comfortable and well-equipped.
Amenities
9.3
The hotel offers good amenities including free laundry for guests.
Value for Money
8.76
Overall a solid value given the provided amenities and service quality.
Food and Beverage
8.31
No specific comments provided, but offerings generally meet expectations.
Overall Experience
9.18
Overall experience was positive with several amenities and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:47

Property Description

Convenient Location and Modern Amenities
Home Inn Zhangjiajie Tianmen Mountain Branch is ideally located near major attractions and offers free WiFi, a shared lounge, and a terrace.

Comfortable Rooms with Essential Facilities
Each room is equipped with a desk, private bathroom, TV, air conditioning, and some even feature a balcony for a relaxing stay.

Exceptional Service and Accessibility
Enjoy the convenience of room service and a 24-hour front desk during your stay. Plus, Zhangjiajie Hehua International Airport is only 7 km away.

Book now for an unforgettable experience at Home Inn Zhangjiajie Tianmen Mountain Branch!

Important information:

This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

An airport shuttle service is available upon request from 09:00–21:00. All shuttle services are subject to availability and must be arranged at least 72 hours prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 48 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
J
Jane • couple • gb
7
Pros:

Good location for tbe national park east gate
The young man on reception was really helpful with suggested park routes, timings etc to make the most of our visit.

Cons:

Breakfast was very limited

2026-01-28 • via Nuitee
R
Ruben • solo_traveller • es
8
2026-01-25 • via Nuitee
C
CHUNG FUNG • extended_group • sg
10
Cons:

WiFi bad

2026-01-21 • via Nuitee
C
Chung Fung • family_with_children • sg
10
2026-01-20 • via Nuitee
D
Darcy Flórez • extended_group • co
10
Pros:

La ubicación, habitaciones cómodas y limpias

Cons:

Na

2026-01-09 • via Nuitee
E
EnriKitaRo • solo_traveller • es
9
Pros:

Buena habitación con baño amplio. Cómoda y funcional. Lavadoras y secadora para autoservicio sin coste.

2025-12-24 • via Nuitee
R
Rakan • solo_traveller • sa
8
Clean and Good location hotel
Pros:

The hotel is right in front of Zhangjiajie train station, (not the station that you will arrive at ) which is mostly the west railway station )
just a 3-minute walk from the bus station and less than 10 minutes walking to the Tianmen Mountain cable car entrance. It’s within 2-3 bus stops of the hotel, and the surrounding area is full of grocery stores and restaurants. The hotel room was clean and modern, with free laundry service available on the third floor. The staff was friendly, even though they don't speak English—they try to help you explore the area.

Cons:

The room is slightly smaller than most hotel rooms in China. The hotel doesn’t provide breakfast or any other food.
If you plan to explore Wulingyuan scenic area, you can take a bus from the bus station for only 30 yuan and it takes 1:30 hours to reach the area.

2025-12-23 • via Nuitee
G
Graciela Nancy • couple • ar
10
2025-12-10 • via Nuitee
F
Franquet • extended_group • ar
10
Pros:

Muy buena atención.

Cons:

Dificultad para comunicarnos.

2025-11-04 • via Nuitee
H
Héctor • couple • es
9
Pros:

El hotel esta a unos 15 minutos caminando de la estación del teleférico con algun sitio para cenar o comprar para las excursiones. Personal muy amable y servicial (inglés algo escaso) pero con traductor de movil perfecto. Habitación amplia, agradable con aire y calefacción funcionando. WiFi que iba bien. Baño limpio con cosas de aseo. Hotel bien correcto

Cons:

El primer día el baño olía un poco a las calles después de una fiesta, pero luego desapareció ese olor tras ventilar y la limpieza del dia siguiente.

2025-10-27 • via Nuitee
J
Julie • extended_group • nz
10
Great location. Modern
Pros:

Great location. Easy walk to cable car. Town.

2025-10-23 • via Nuitee
R
Richard • family_with_children • au
5
2025-10-21 • via Nuitee
K
Kevin • couple • fr
10
2025-10-19 • via Nuitee
L
Laura • couple • es
7
2025-10-15 • via Nuitee
T
Thor • couple • ca
10
2025-10-14 • via Nuitee
B
Bartosz • couple • pl
6
Cons:

cockroach in the room

2025-10-13 • via Nuitee
O
Odival • couple • pt
10
Estadia prática e confortável!
Pros:

A localização era ideal para quem visitar a montanha Tianmen. Fica a uma distância de 10 minutos a pé do teleférico. O quarto era muito confortável. O hotel tem lavandaria grátis para os hospedes. Os funcionários foram muito atenciosos. Deixámos as nossas malas durante o dia porque o nosso comboio era de noite e quando chegámos deram-nos duas águas para a viagem.
Gostámos muito! Recomendamos este hotel.

2025-10-09 • via Nuitee
M
Marie • solo_traveller • de
10
Sehr angenehmes Hotel
Pros:

Sehr sauber und schön, gut gelegen, auch wenn ich zu einem anderen Bahnhof musste.

Cons:

Kein Frühstück inkludiert, Kommunikation mit dem Hotel im Voraus über diese Plattform nahezu unmöglich

2025-09-29 • via Nuitee
F
Fabio • extended_group • co
10
2025-09-10 • via Nuitee
M
Matteo • extended_group • it
10
2025-09-01 • via Nuitee