Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location and quiet environment
Friendly and accommodating staff
Cons:
Issues with cleanliness in some areas
Limited view from certain rooms

Categories

Cleanliness
8.6
Some reviews mention cleanliness issues, such as dirty WC and shower details.
Service
10
Guests appreciated the helpful and friendly staff.
Location
9.57
Hotel is conveniently located near key attractions, but some consider it a bit distant from Registan.
Room Quality
9.61
Rooms are described as clean, spacious, and well-equipped.
Amenities
9.56
Amenities are generally good, but some guests noted room features lacking.
Value for Money
9.59
Overall positive sentiment, providing good value for the price.
Food and Beverage
9.05
Breakfast was good with a variety, but some found it basic.
Overall Experience
10
Overall, guests had a highly positive impression with few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:33

Property Description

Central Location
Luxurious Rooms
Delicious Dining Options

Book your stay at RIO Hotel today and experience the perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 471 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.56
Value for Money: 9.59
Food and Beverage: 9.05
Overall Experience: 10
P
Paola family_with_children it
10
2026-08-26 via Nuitee
T
Taimur couple pk
9
2026-08-25 via Nuitee
P
paolo couple it
10
Pros:

Colazione molto abbondante, sia dolce che salata. Camera pulita e spaziosa. Personale cortese e disponibile.

2026-08-24 via Nuitee
S
Shafik family_with_children gb
9
Lovely hotel with very nice staff.
Pros:

Location is nice with lots of restaurants and cafes nearby.

2026-08-22 via Nuitee
M
MAY solo_traveller dk
10
Pros:

Breakfast was fantastic, specially the lady and two young people were amazing and very helpful. Very kind staff in breakfast area.

Cons:

The reception is not very welcoming specially the guy with glasses has not kind reflection and speakers a kind of hard tone.
We are used to smiling receptionists which is not very much of it here. However asking them for help, they were helpful.
The money should be paid on arrival and not lika other countries on departure.
All together very good hotel though.

2026-08-21 via Nuitee
A
Andrea solo_traveller it
10
Beautiful Apartment in beautiful Samarkand
Pros:

We were in a beautiful apartment, really spacious and well equipped that made our stay very comfortable.
Staff very kind and helpful

Cons:

In Samarkand it is impossible to stay at walking distnce from attractions, but taxis are very good and cheap.
The service at breakfast could be improved, in many occasions there was something missing (cups, food, others).

2026-08-20 via Nuitee
B
Beata Anna couple it
8
Pros:

Anche se leggermente fuori dalle attrazioni principali comunque comodo anche a piedi. Staff gentile. Albergo inoltre ha offerto il taxi per la stazione, quando eravamo partendo

2026-08-19 via Nuitee
R
Roman family_with_children th
9
2026-08-18 via Nuitee
K
Khurram couple gb
8
2026-08-18 via Nuitee
B
Beata Anna couple it
8
2026-08-17 via Nuitee
J
Jack solo_traveller tw
10
2026-08-17 via Nuitee
Рафаэль family_with_children ru
10
Pros:

Чистый, уютный отель. Все фотографии соответствуют действительности... Номер укомплектован всем необходимым. Очень удобное расположение, достопримечательности в шаговой доступности..
Персонал очень гостеприимный и отзывчивый, решают любые вопросы. Многие пишут что слабые завтраки.. Но нам всё очень понравилось. Это же завтрак ))) не стоит ожидать там плов, манты и лагман )
Шеф на кухне очень внимательная и доброжелательная. Ребята работают шустро.
Отдельная благодарность администратору Махмуту .

Огромное спасибо за Ваш прием! Ваше гостеприимство сделало наше пребывание поистине приятным...

Cons:

В нашем номере (206) окна выходили во внутренний атриум отеля. Хотелось свежего воздуха с улицы и утреннего пения птиц ))
Но в целом это никак не испортило наше пребывание.. Понимаю, что все эти нюансы нужно учитывать при бронировании....

2026-08-17 via Nuitee
B
Bojana solo_traveller rs
8
Pros:

Overall, the hotel is good and I had a nice experience. I really appreciated that they changed my room when I asked, as I preferred not to stay on the ground floor. Breakfast was also very good, with plenty of options, so I believe everyone can find something they like.

Cons:

There are, however, a few things I think the hotel should improve, especially considering the value for money:
1. Exchange rate: I really did not appreciate the USD/UZS exchange rate used by the hotel. Charging at a rate of 12,000 UZS per USD is simply not fair when this is significantly worse than the rates available at exchange offices.
2. Housekeeping: When my room was cleaned, the towels I had already used were folded and arranged again, which made them look like fresh towels. I would suggest either replacing them with clean ones or simply leaving the used towels as they are.
3. Transfer to the train station: Offering a USD 15 transfer to the train station feels very overpriced when a Yandex taxi costs several times less. I would strongly recommend using Yandex instead, just book it a few minutes earlier if you have an early-morning departure.
4. Dust / AC: I am allergic to dust, and although the hotel is relatively new, I could still feel quite a lot of dust in the room, most likely coming from the AC. I think the AC units and filters could benefit from more frequent and thorough cleaning.
Overall, I enjoyed my stay and would still recommend the hotel, but improving these few points would make the experience much better and significantly improve the value-for-money impression.

2026-08-16 via Nuitee
Y
Yuksel solo_traveller tr
6
Pros:

Ресторан персонал , хороший и приятный летсо

Cons:

Место пользования отеле

2026-08-15 via Nuitee
S
Simina Verginia family_with_children ro
10
As mai reveni la acest hotel.
Pros:

Totul a fist la superlativ!

Cons:

Nu se aplica!

2026-08-12 via Nuitee
M
Muhammad couple pk
10
A Perfect Stay, Location & The People ❤️
2026-08-12 via Nuitee
B
Bruno extended_group it
10
Pros:

La stanza è stata un appartamento appena realizzato e lussuoso con mobili nuovi e due bagni, tooletterie, asciugamani morbidi e puliti e acqua fresca. Vince su tutto la colazione, ricca e con prodotti freschi! Ci ha colpito la cura della ragazza nel sistemare il cibo! Crediamo fosse la chef! Bravissimi ragazzi!

Cons:

Nulla da segnalare tutto super top!

2026-08-11 via Nuitee
I
IVONE LEI family_with_children mo
10
2026-08-11 via Nuitee
J
Juan Jose family_with_children es
8
Cons:

Spa was closed with no reason

2026-08-11 via Nuitee
M
Mika extended_group fi
9
2026-08-10 via Nuitee