Royal Garden Hotel Shanghai

Hotels
9.2 (266 reviews)
No.1539, East Huaxia Road , Shanghai , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful grounds
Amazing breakfast
Helpful staff
Cons:
Dirty pool
Poor service communication
Deposit issues

Categories

Cleanliness
7.58
The pool was dirty, indicating issues with cleanliness.
Service
9.99
Despite some negative reviews, helpful staff mentioned.
Location
9.59
Close to the metro and the airport, making it a convenient choice.
Room Quality
9.54
Rooms are comfortable and well appointed.
Amenities
9.07
Facilities generally noted positively, despite some issues.
Value for Money
8.53
Mixed feelings due to deposit issues, but location and service provide good value.
Food and Beverage
9.58
Breakfasts were described as amazing with a good variety.
Overall Experience
9.75
A mix of great experiences with notable issues but overall satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Chinese-style Architecture and Gardens
Experience the charm of classical Jiangnan architecture at Shanghai Royal Garden Hotel, where traditional Chinese-style buildings and gardens create a picturesque setting.

Modern Amenities
Enjoy complimentary WiFi, an indoor swimming pool, meeting facilities, and on-site restaurants during your stay for a blend of relaxation and convenience.

Convenient Location
Situated just a short drive from Shanghai Disneyland and Pudong International Airport, with easy access to public transportation, Shanghai Royal Garden Hotel offers both accessibility and tranquility for your trip.

To book your stay at Shanghai Royal Garden Hotel and immerse yourself in the perfect blend of tradition and modernity, contact us now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CNY 360 per person per night when using an existing bed.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 266 reviews
Cleanliness: 7.58
Service: 9.99
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.75
M
Mohammed family_with_children ae
10
2026-07-21 via Nuitee
T
Thamara couple be
9
Lugar con estilo chino y paradisíaco en Shangai
Pros:

El lugar está muy bien diseñado y con estilo

Cons:

Todo bien

2026-07-19 via Nuitee
O
Oana couple ro
8
Good
Pros:

The gardens! Amazing

Cons:

Breakfast, not a big selection, crowded. The rooms had old furniture

2026-07-18 via Nuitee
M
Matteo solo_traveller it
7
Pros:

The buildings and the gardens are amazing

Cons:

The international restaurant is very bad and not at the level of the hotel

2026-07-16 via Nuitee
J
Jamie solo_traveller ca
10
Don’t miss out on this experience! 100% worth it.
Pros:

The rooms are very big, well stocked and super quiet plus the staff are incredibly helpful. The breakfast is amazing… so many options and everything tasted great. They really cater to everyone’s preferences. It would be incredibly difficult to dislike this breakfast. I saw a previous comment about not liking it… I bet that individual hates most meals available to them. You can’t go wrong with a full salad bar, full hot breakfast bar, omelettes specially made to your liking, a dessert bar, large juice and coffee,tea selection not to mention tons of fruit and pastries. Literally anything you could possibly want for breakfast regardless of where you come from.

I also couldn’t believe how amazing the airport shuttle was. Very easy to find my driver and he parked literally in the first spot by the exit. Helped with my bags and was super nice. It was very easy to set up through the messaging system on booking.com

I was only able to stay for one night but I’m definitely bringing my family back for a longer stay. This is an experience within itself.

Cons:

I had issues with the price matching system through booking. com they claim I didn’t provide all the correct details but I literally sent them every item on their list (just didn’t highlight each item so it looked them in the face). I’d recommend checking all sites as there were quite a few better deals with the exact same options as what you get through here. Same cancellation etc but significantly cheaper. So you can still enjoy the property…. It’s definitely worth the stay! I can’t say enough great things about this hotel.

2026-07-15 via Nuitee
P
Peter solo_traveller de
4
Pros:

Das Frühstück war gut, während des check inns hat der Mitarbeiter bei mir aufgehört und zwischendrin 2 Chinesen eingecheckt, ich habe das Hotel wegen des Schwimmbades und des Fitnessstudios gewählt jedoch war am 13.07. beides geschlossen und wurde erst um 12 zu meiner Abreise geöffnet, als ich am Empfang nachfragte wussten die von nichts...alles unorganisiert. ansonsten tolle Lage gutes Frühstück , Flughafentransfer alles ok

Cons:

siehe oben Schwimmbad und Fitness ohne Ankündigung geschlossen obwohl dies mein Buchungsgrund war!

2026-07-13 via Nuitee
R
ravil family_with_children ru
10
2026-07-13 via Nuitee
O
Olga solo_traveller es
9
Precioso
Pros:

Los jardines y las construcciones. El entorno es precioso.

Cons:

El comedor lo encuentro pequeño por lo grande que es el hotel. Había días que no encontrabas mesas libres a la hora del desayuno.

2026-07-01 via Nuitee
R
Robert extended_group gb
10
I had an exceptional stay at the Royal Garden Hotel Shanghai. Everything was perfect from the moment I arrived. The loca
2026-07-01 via Nuitee
G
GIOVANNI solo_traveller it
10
Ottimo soggiorno
Pros:

Posto fantastico in ottima posizione tra centro città e aeroporto. Staff estremamente dinamico disponibile e in grado di offrire un servizio di qualità. L'hotel manager guest Jamie shen ci ha aiutato anche a risolvere un problema con didi. Colazione fantastica. Piscina e zona gioco e relax molto belle.

Cons:

Complessivamente tutto ok

2026-06-30 via Nuitee
M
Mikhail couple ru
10
2026-06-29 via Nuitee
M
Mohammed family_with_children sa
10
2026-06-28 via Nuitee
S
S&B Gerl solo_traveller ca
10
2026-06-27 via Nuitee
Y
Yuli family_with_children id
10
Amazing
Pros:

Everything expecially the scenery, it is incredible, feeling like entering the palace
The hotel is super clean and the luxury feeling is so strong

Cons:

Nothing

2026-06-26 via Nuitee
N
Naresh couple au
10
Very nice and affordable hotel far from the city but near the airport
Pros:

Very nice hotel in an amazing location with other buildings

Cons:

The swimming pool and they forgot our anniversary (email sent few weeks before checking-in)

2026-06-25 via Nuitee
J
JOSE couple br
10
2026-06-24 via Nuitee
S
Saba solo_traveller au
10
Exceptional Hotel and staff!
Pros:

Our stay at the Royal Garden Hotel Shanghai was nothing short of exceptional! The hotel itself is reminiscent of the old style china architecture but with a modern day twist. Facilities are exceptional. Room was clean and comfortable.

Staff were always helpful and went out of their way to make our stay even more enjoyable. A special call out to Jamie who consistently went out of his way to ensure our stay was pleasant :-).

The daily buffet menu was a nice mix of western and Asian food so was able to cater for all tastes. The indoor heated swimming pool great for a work out (but remember to bring your goggles as very chlorinated!).

Location was very close to the train station (opposite side of the road!) So we were able to commute to all the attractions with no issues. Lasltly, the complimentary airport shuttle to and from the airport was the icing in the cake!

All in all a truly fantastic and memorable stay and will definitely being staying there again next time we are in Shanghai!

Cons:

Nothing to note.

2026-06-23 via Nuitee
N
Nurzhan family_with_children kz
10
Сам сад и все оформление дизайна гостиницы классное
Pros:

Сама атмосфера гостиницы. Было бы классно если кроме фотографа предоставляли национальную китайскую одежду на прокат. Купить не смогли, размеры для нас маленькие

Cons:

Спа слишком дорого по отношению цена и качество.

2026-06-22 via Nuitee
Касымжанова couple kz
9
2026-06-21 via Nuitee
B
Bianca extended_group de
10
2026-06-19 via Nuitee