Royal Garden Hotel Shanghai

Hotels
9.2 (164 reviews)
No.1539, East Huaxia Road , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful grounds
Amazing breakfast
Helpful staff
Cons:
Dirty pool
Poor service communication
Deposit issues

Categories

Cleanliness
7.58
The pool was dirty, indicating issues with cleanliness.
Service
9.99
Despite some negative reviews, helpful staff mentioned.
Location
9.59
Close to the metro and the airport, making it a convenient choice.
Room Quality
9.54
Rooms are comfortable and well appointed.
Amenities
9.07
Facilities generally noted positively, despite some issues.
Value for Money
8.53
Mixed feelings due to deposit issues, but location and service provide good value.
Food and Beverage
9.58
Breakfasts were described as amazing with a good variety.
Overall Experience
9.75
A mix of great experiences with notable issues but overall satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Chinese-style Architecture and Gardens
Experience the charm of classical Jiangnan architecture at Shanghai Royal Garden Hotel, where traditional Chinese-style buildings and gardens create a picturesque setting.

Modern Amenities
Enjoy complimentary WiFi, an indoor swimming pool, meeting facilities, and on-site restaurants during your stay for a blend of relaxation and convenience.

Convenient Location
Situated just a short drive from Shanghai Disneyland and Pudong International Airport, with easy access to public transportation, Shanghai Royal Garden Hotel offers both accessibility and tranquility for your trip.

To book your stay at Shanghai Royal Garden Hotel and immerse yourself in the perfect blend of tradition and modernity, contact us now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CNY 360 per person per night when using an existing bed.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 7.58
Service: 9.99
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.75
L
Lisa extended_group nz
8
Pros:

Location to airport was great and the surroundings were beautiful! Staff also very helpful.

Cons:

Had to buy caps to swim in the pool and the buffet ran out of a few things about 45mins before closing.

2026-04-11 via Nuitee
family_with_children tw
10
2026-04-10 via Nuitee
R
Regina family_with_children ru
10
2026-04-09 via Nuitee
S
Sascha family_with_children de
9
perfect für einen stopover durch Nähe zum Flughafen
Pros:

sehr ruhig gelegen, in nur 30 Minuten Entfernung zum Flughafen. Ideal für eine Zwischenübernachtung. Transfer vom Hotel organisiert war perfekt.

2026-04-07 via Nuitee
A
ANDREA couple it
10
Pros:

Atmosfera

Cons:

Nulla

2026-04-05 via Nuitee
M
Martina extended_group it
10
Tutto stupendo.
Pros:

Tutto bellissimo, la quiete soprattutto.

Cons:

Nulla, era tutto molto bello.

2026-04-05 via Nuitee
A
Ariana Yaritza couple cr
10
Pros:

Amazing place, great for a real Chinese experience. Recommended

2026-04-01 via Nuitee
M
Mārtiņš couple lv
10
2026-03-31 via Nuitee
N
natalia solo_traveller ru
10
2026-03-31 via Nuitee
S
Svetlana family_with_children ru
10
Супер!
Pros:

Отель невероятно красивый! Находясь на его территории, окунаешься в историческую атмосферу! Можно сравнить его с «Садом Радости» в старом городе. Номера просторные, чистые, стильные. Завтраки разнообразные и очень вкусные. Также хочу отметить профессионализм команды: ресепшен, багаж, кухня, клининг - все большие молодцы! Персонал прекрасно говорит на английском. Нам сделали апгрейд до семейного номера, т.к нас было трое. Также предложили бесплатную фотосессию в национальных костюмах для всей семьи. При заселении есть небольшой депозит, который возвращают сразу при выезде. Локация удобна для посещения Дисней Лэнда, зоопарка, также аэропорт находится не далеко. От центра далековато, но совсем рядом линия метро, которая ведет в самы центр без пересадок, либо 40-50 минут на такси.

2026-03-29 via Nuitee
J
Jennifer couple au
9
Excellent need to choose a better my Google translate app subscription
Pros:

The room and gardens and breakfast exceptional

Cons:

Language barrier
I thought the front desk was asking for more money but he was just showing me the total of stay and the hold on the 516 RMB will be returned on my credit card

2026-03-28 via Nuitee
K
Karen couple au
10
Pros:

Beautiful garden and building

2026-03-26 via Nuitee
A
Annick family_with_children be
10
Dépaysement dans un décor "Chine autrefois" calme, jardins un contraste saisissant avec Pudong et Sh
Pros:

Très calme , dépaysement garanti, et à proximité de la station de métro, loin du centre ville de Shanghai

2026-03-25 via Nuitee
O
Okumura couple jp
8
Pros:

スタッフの対応が良かった。

Cons:

深夜まで営業しているバーが無かった。

2026-03-22 via Nuitee
Y
YI-CHUN couple tw
9
房間寬敞很乾淨, 距離地鐵華夏東路4號出口站很近 交通算是方便
Pros:

住宿地點距離地鐵站很近 很方便到各地旅遊
也有提供接駁機場飯店跟迪士尼樂園早上去程跟晚上回程
房間很寬敞 飯店建築很有特色 服務人員也很親合

Cons:

房間樓層沒有飲水機但都有提供礦泉水 稍有不便
浴室洗髮沐浴乳是瓶裝 非固定式
早餐菜色變化不大 算是中規中矩
如果要搭早上迪士尼接駁車就沒辦法吃早餐

2026-03-22 via Nuitee
D
Daniel couple au
10
An unforgettable stay with outstanding service, beautiful surroundings, and we’ll definitely be back every time we visit
Pros:

The entire experience was exceptional. The hotel is set within stunning gardens filled with beautiful bonsais, creating such a peaceful and unique atmosphere. From the moment we arrived, everything felt cozy, welcoming, and well taken care of. A special mention to Brian, who assisted us throughout our stay — he went above and beyond every single time. Nothing was ever too much trouble for him, and his genuine care and professionalism made our stay even more memorable. The ease of transport to and from the hotel was also fantastic, making everything very convenient.

Cons:

Honestly, there was nothing to fault. If anything, the massage we got could’ve been a bit stronger — overall it was an incredibly positive experience.

2026-03-21 via Nuitee
S
Sarah Ruru extended_group fr
10
Pros:

Le personnel serviable
La propreté
La disponibilité des équipements (+la petite assiette de fruits)
Le buffet du petit déjeuner

Cons:

L'emplacement

2026-03-19 via Nuitee
T
Tonello family_with_children it
10
Da sogno
Pros:

Atmosfera da sogno

Cons:

Per andare in centro ci vuole 1 ora di metro, ma vicinissimo a Disneyland Shangai

2026-03-07 via Nuitee
S
SIGITA couple gb
9
Beautiful hotel, staff and food
Pros:

Fairly close to the airport for those early morning flights. Beautiful grounds and decor throughout. Staff members were helpful and friendly. Breakfast was excellent and offered a wide variety of dishes. The complimentary airport transfer was added bonus.

Cons:

If you like to have a night cap after a long day, then you'll be dissapointed not to find a bar. While it was listed under 'hotel facilities', it was closed when we got in just before 22:00.

2026-02-27 via Nuitee
C
Camille extended_group fr
10
2026-02-26 via Nuitee