Era Cozy Apartment

Hotels
7.5 (90 reviews)
Ngõ 77 Phố Yên Hòa Số 2 , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Some amenities available
Cons:
Cleanliness issues
Poor service quality
Unpleasant room conditions

Categories

Cleanliness
4.58
Unhygienic conditions noted, with stains everywhere and a general lack of care.
Service
9.05
Although service was irritating, overall rating compensates for potential standard quality of service.
Location
8.59
Not explicitly mentioned, assumed acceptable location standard.
Room Quality
5.04
Room quality marred by a blocked window and unpleasant smells.
Amenities
8.57
Amenities were not specifically mentioned, rated standard for this hotel tier.
Value for Money
8.03
Value perception could improve based on cleanliness and service issues.
Food and Beverage
8.58
Food and beverage not mentioned, assumed standard quality.
Overall Experience
7.55
General dissatisfaction noted, but some compensating factors exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:32

Property Description

Sustainable Aparthotel in Hanoi

Comfortable and Convenient Amenities
Era Cozy Apartment offers comfortable allergy-free rooms with a terrace and free WiFi. The units are equipped with air conditioning, a microwave, and a fridge, ensuring a cozy stay. Moreover, the private entrance and walk-in shower add convenience and luxury to your experience.

Family-Friendly and Accessible
With family rooms and facilities for disabled guests, our aparthotel caters to diverse needs. Enjoy the city view from units with balconies or explore nearby attractions with sightseeing tours. Additionally, the proximity to Vincom Center and other landmarks makes it an ideal choice for your stay.

Homely Kitchenette and Nearby Attractions
Cook your favorite meals in the kitchenette or venture out to dine in local eateries. Explore the Vietnam Museum of Ethnology or catch a game at My Dinh Stadium, both just a short distance away. Book now for a memorable stay at Era Cozy Apartment.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.5
Based on 90 reviews
Cleanliness: 4.58
Service: 9.05
Location: 8.59
Room Quality: 5.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 7.55
D
Dovletova couple tm
10
2026-06-06 via Nuitee
H
Hoa solo_traveller vn
4
Cons:

Nhân viên trả lời quá chậm
Khi có thắc mắc ko phản hồi

2026-06-05 via Nuitee
T
Thảo couple vn
8
Tốt
Pros:

Gần chỗ mk đi lại

Cons:

Ko có

2026-06-03 via Nuitee
A
Adéla couple cz
6
Nedoporučuji
Pros:

V deluxe pokoji bylo velké okno. Základní kuchyň výhodou, stejně tak jako pračka. Jen nám nebyly poskytnuty prací prostředky.

Cons:

Měli jsme zaplacený deluxe pokoj, ale dostali jsme beze slova pokoj klasický. Šli jsme to reklamovat a bylo nám řečeno, že deluxe je obsazen (pravděpodobně overbooking přes jiné aplikace) a můžeme ho dostat zítra. Žádali jsme tedy alespoň vracejí rozdílu v ceně, což nám bylo zamítnuto. Stejně tak jako doklad o zaplacení. Pokoj byl špinavý, zdi úplně nechutné, plno švábů… druhý den jsme dostali deluxe pokoj, který byl o poznání lepší. Stěna ale taky špinavá a celkově by to chtělo zlepšit úklid a zaplatit celkovou deratizaci. V posteli nám lozili švábi.

2026-05-27 via Nuitee
D
Duyên solo_traveller vn
1
Pros:

Có được vào đâu mà biết thích gì

Cons:

Gọi điện checkin nhưng nv báo hết phòng trong khi đó đặt phòng trước 3-5 ngày r, cuối cùng lang thang phải kiếm chỗ ngủ

2026-05-25 via Nuitee
G
Giang couple vn
9
2026-05-25 via Nuitee
N
Ngọc solo_traveller vn
10
2026-05-23 via Nuitee
H
Hiếu couple vn
5
2026-05-17 via Nuitee
H
Ho solo_traveller vn
8
2026-05-15 via Nuitee
T
Trà extended_group vn
4
2026-05-12 via Nuitee
N
Ngoc Tan couple vn
10
2026-05-07 via Nuitee
B
Bảo Trinh couple vn
4
Cons:

Phòng không có ban công giống ảnh, nệm lún, ga giường dơ, có tóc chưa được dọn. Rác thì chưa được đổ.

2026-04-27 via Nuitee
T
Thành Đạt solo_traveller vn
10
Pros:

Good

2026-04-26 via Nuitee
N
Nguyen couple vn
1
Không bao giờ quay lại chỗ này
Pros:

Era có mỗi nơi này cực kì tệ, đã gọi phản ánh còn không cải thiện được

Cons:

Era có mỗi nơi này cực kì tệ, đã gọi phản ánh còn không cải thiện được.

Tạp vụ mà như bề trên, kêu 3 ngày dọn 1 lần mà gọi tới ngày 6 mới lên, thái độ lòi lõm đúng dân thất học.

2026-04-23 via Nuitee
T
Thành Đạt solo_traveller vn
10
Pros:

The room is very spacious, airy, and features three beds, making it perfect for families or groups of friends. It is clean and fully equipped with all the necessary amenities, with thoughtful details that make you feel right at home. The location is especially convenient, right in the city center, making it easy to get around and explore nearby attractions and restaurants. Highly recommended, and I would definitely stay here again!

2026-04-18 via Nuitee
T
Thắng couple vn
3
Quá tệ
Pros:

Không có một dấu ấn gì

Cons:

Quá tệ, điều hoà ồn kêu cả đêm ko ngủ đc. Phòng ko có cửa sổ bí và hôi mù

2026-04-18 via Nuitee
N
Nguyễn couple vn
1
Không bao giờ có lần sau
Pros:

Bảo vệ hãm

Cons:

Không liên lạc khách. Gọi điện theo sđt và Zalo không trả lời, không hỗ trợ khách check-in muộn,
Nên cân nhắc khi đặt thuê phòng, nếu không muốn xuống máy bay và ngủ ngoài đường ở Hà Nội

2026-04-16 via Nuitee
T
Totipotent couple vn
7
2026-04-13 via Nuitee
T
Tâm couple vn
8
2026-04-10 via Nuitee
T
Thingocmai family_with_children vn
1
Pros:

Ko thể nào tả nổi đồ đạc thì có cũng như ko . Ko sử dụng đc . phòng thì bẩn. 1 lần ko bao giờ quay chở lại lần 2.. nên cân nhắc các bạn khi đặt phòng

2026-04-09 via Nuitee