UCSI Hotel Kuching

Hotels
8 (475 reviews)
Lot 2864, Block 7, Muara Tebas Land District, Isthmus Tanjong Seberang Pending Point, Sejingkat, , Kuching , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice breakfast
Cons:
Unresponsive service
Cleanliness issues

Categories

Cleanliness
7.08
Towels were old and stained; room smelled bad despite efforts.
Service
8.55
Staff were nice, but responsiveness was lacking.
Location
9.09
Good location for some attractions.
Room Quality
7.04
Rooms not as expected; issues with tubs, showers, and cleanliness.
Amenities
8.07
Pool is great but other amenities like toiletries were lacking.
Value for Money
8.03
Breakfast did not meet expectations based on price.
Food and Beverage
7.08
Breakfast was tasteless with limited options.
Overall Experience
9.05
Mixed reviews but overall pleasant experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Luxurious Amenities
Indulge in the outdoor pool and sauna, providing relaxation and rejuvenation during your stay.

Exceptional Dining Options
Enjoy delicious meals at the on-site restaurant and unwind with a drink at the hotel bar.

Convenient Shuttle Service
Take advantage of the complimentary shuttle service to easily explore the city center, providing convenience for your travels.

To experience luxury and convenience in Kuching, book your stay at UCSI Hotel Kuching today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property offers complimentary shuttle services to the city center. Guests are required to request at least 4 hours in advance as this service is on a first-come-first serve basis.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 31.80 per person per night when using an available cot.
    People no matter the age stay for MYR 63.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 475 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 9.05
F
Felix Ceilomond family_with_children my
9
2026-03-22 via Nuitee
M
Marcs family_with_children de
10
Cooler Aufenthalt in der Stadtnatur
Pros:

Weiter Blick in die Natur aus dem 10.Stock, pool im Außenbereich 5.Stock, Restaurant mit lokalen Spezialitäten, Grüne Umgebung, Bier im Automaten, Kühlschrank und Kochendwassergerät für Kaffee und Tee, WLAN, Kultur: im Restaurant im Gemeindezentrum gegenüber wurde abends zum Ramadan Fastenbrechen gefeiert

Cons:

Skybar wurde renoviert und war nicht zugänglich. Wegen hohem Wasserstand waren keine Krokodile auf den Sandbänken im Fluss zu sehen und am Anleger nur ein kleines. Beschränkte Fußwege in der grünen Umgebung. Klimatisierung war automatisch eingestellt und nur während der Präsenzphasen im Zimmer abstellbar. Kalter Fußboden in Bad und Flur, auf dem bei abgestellter Klimatisierung die Luftfeuchtigkeit kondensiert

2026-03-21 via Nuitee
M
MOHAMAD ABDUL QAIYYUM family_with_children my
8
2026-03-19 via Nuitee
N
Nur couple my
8
2026-03-05 via Nuitee
D
Dena solo_traveller es
9
Amazing value for its quality, great breakfast
2026-03-04 via Nuitee
C
Christinaw family_with_children my
7
Pros:

The pool

Cons:

No shops around

2026-01-25 via Nuitee
N
Nina family_with_children my
3
Pros:

The cleanliness should be improved and taken care of. Overall facilies and cleanliness is so disappointing.

Cons:

The towels are torn. The iron is not in good condition. The floors are dirty. The windows are dirty. The bedsheets smell weird.

2026-01-24 via Nuitee
D
Dayang Nurdiyana couple my
9
2026-01-19 via Nuitee
B
Brian family_with_children cr
8
2026-01-19 via Nuitee
S
Samsul couple my
7
2026-01-19 via Nuitee
M
Mariyam extended_group mv
8
2026-01-19 via Nuitee
L
Leha couple my
8
2026-01-19 via Nuitee
N
Norhafiza family_with_children my
8
Overall great
Pros:

The room

Cons:

The cleaness of the pool area.

2026-01-19 via Nuitee
H
Hadi couple my
7
2026-01-19 via Nuitee
F
Fionee couple my
9
2026-01-19 via Nuitee
H
Hasria couple my
8
2026-01-15 via Nuitee
W
Wahida family_with_children my
10
Selesa
Pros:

Permandangan cantik dari laut

Cons:

Tiada

2026-01-15 via Nuitee
M
Mohammad couple kw
8
مناسب جدا للعائلات و الافطار كان متنوع و شهي
Pros:

هادئ

2026-01-12 via Nuitee
R
Rizal AD family_with_children my
7
Cons:

NA

2026-01-09 via Nuitee
R
Ramdan family_with_children my
8
2026-01-06 via Nuitee