Grand Hyatt Manila

Hotels
Grand Hyatt
9.1 (821 reviews)
8th Avenue corner 35th Street, Bonifacio Global City , Manila , ph

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Spacious areas
Cons:
Mould in bathroom
Slow internet
Poor breakfast variety

Categories

Cleanliness
8.35
There were reports of mould in the bathroom corners and lipstick marks on the glass.
Service
9.35
Staff were generally friendly and accommodating, with a few exceptions regarding housekeeping.
Location
9.85
Conveniently connected to a mall and praised for its central location.
Room Quality
8.85
Rooms were described as spacious, comfortable, and clean.
Amenities
8.85
Facilities were decent, although there were complaints about the breakfast variety and old switches.
Value for Money
9.35
Overall a good experience for the price, with many positive reviews.
Food and Beverage
8.35
Breakfast was amazing but lacked variety.
Overall Experience
9.85
Most reviews were positive, highlighting the pleasant overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:28

Property Description

Luxurious Accommodation
Grand Hyatt Manila, located in the heart of Manila, offers a luxurious stay with an outdoor pool, fitness center, and a variety of dining options. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless experience for guests.

Modern Amenities
Each room is equipped with air conditioning, a flat-screen TV, and a safety deposit box. The private bathrooms come with complimentary toiletries and a hairdryer. Guests can also enjoy the convenience of a fridge in every room.

Convenient Location
Situated in the bustling Taguig district, the hotel is close to popular malls like Power Plant Mall and Glorietta Mall. With private parking and a sauna on-site, Grand Hyatt Manila offers both comfort and convenience for travelers.

Book your stay at Grand Hyatt Manila for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 821 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.85
F
frank solo_traveller fr
8
Sûrement meilleur hôtel de Manille
Pros:

L'emplacement, les chambres et le niveau de qualité "Hyatt".

Cons:

Rien de vraiment important

2026-02-28 via Nuitee
G
Giedrius couple ae
9
Pros:

Surrounding, facilities, Chinese restaurant

2026-02-28 via Nuitee
S
Sheena family_with_children ph
9
2026-02-25 via Nuitee
R
Randy extended_group us
10
We had a great experience here. The only thing that was t perfect was that we were not recognized by Hyatt with out memb
Pros:

Amazing beautiful property. Top of the line for the area. 6 star property!! Had an amazing lounge. One of the best in the world with amazing views and food was just outstanding. Also had great restaurants in the hotel and a great rooftop restaurant the peak. Amazing views!

Cons:

Nothing. Property was outstanding.

2026-02-22 via Nuitee
N
nectaria couple gb
9
2026-02-12 via Nuitee
R
Rexell couple gb
10
Amazing.
Pros:

Amazing location and facilities. Lovely staff. Great food!
The staff are all lovely.
Toni from front desk reception is so helpful and warm and kind. She gave us an amazing guest experience.

Cons:

Nothing. Really had a perfect experience

2026-01-31 via Nuitee
M
Ms. Cang family_with_children ph
10
Pros:

breakfast is good, location is nice and easy to walk.

Cons:

I like the room and the cleanliness and also the staff

2026-01-30 via Nuitee
K
Kaye Flores family_with_children ie
9
Cons:

Only reason it isn't a 10 is because figuring out how to get to The Peak was a bit confusing!

2026-01-28 via Nuitee
C
Cindy family_with_children au
10
2026-01-28 via Nuitee
A
Abegail family_with_children au
10
Amazing place to stay.
Pros:

The staff were exceptional!

2026-01-25 via Nuitee
M
Maria Corinna couple ph
10
2026-01-24 via Nuitee
D
Denise couple ph
10
It was so comfortable
Pros:

Everything

Cons:

Nothing

2026-01-23 via Nuitee
M
Matthew solo_traveller au
10
Pros:

The location was perfect for some shopping but I was really just hoping to get some R&R and the room was perfect for that. The breakfast buffet was incredible. Great selection and everything cooked to perfection.

Cons:

How short my stay was!

2026-01-21 via Nuitee
J
Juan Pablo couple de
9
2026-01-21 via Nuitee
M
Muniz extended_group ca
10
Our stay is great and very accommodating
Pros:

Everything

Cons:

The peak restaurant is a bit pricey

2026-01-20 via Nuitee
P
Pia family_with_children us
10
2026-01-20 via Nuitee
L
Lorena solo_traveller ar
10
Lived it
Pros:

All

Cons:

N a

2026-01-20 via Nuitee
J
Juha couple fi
9
A great experience, and I will come again.
Pros:

The room was almost perfect, with truly stunning views, and the staff were very friendly. The internet was good almost all the time, and I was able to work remotely.

Cons:

The service was excellent, but one thing surprised me.
Why was the Peak restaurant staff’s evening meeting held downstairs near the elevators, where all hotel guests pass on their way to their rooms, before the restaurant opened?
In such a fine hotel, I would expect there to be a proper meeting room.
The staff were speaking loudly about customers’ language skills and accents, which felt inappropriate to hear as a guest. The breakfast was mostly a big mess.
There was no information anywhere about how long the eggs were cooked.
I don’t understand the point of the whole breakfast, as everything was spread out in different places.
If breakfast is not included in the price, don’t go.

2026-01-19 via Nuitee
S
Sam family_with_children gb
5
2026-01-19 via Nuitee
A
Analyn couple jp
8
2026-01-19 via Nuitee