Royal Halong Hotel

Hotels
8.4 (174 reviews)
Ha Long , Bai Chay , Ha Long , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Noise from clubs
Cleanliness concerns
Breakfast quality varying

Categories

Cleanliness
7.65
Some reviews indicate an aging hotel with cleanliness concerns.
Service
9.15
Consistently praised friendly and accommodating staff.
Location
8.15
Good location, but some mention noise issues from nearby clubs.
Room Quality
8.65
Rooms are spacious and well-furnished, though some mention the need for modernization.
Amenities
8.65
Facilities including pools are appreciated, with some noise concerns.
Value for Money
8.15
Good value based on spaciousness and quality of services.
Food and Beverage
8.15
Mixed reviews on breakfast quality, but generally satisfactory.
Overall Experience
8.65
Generally positive experiences with some improvements suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:24

Property Description

Luxurious Accommodation with Stunning Views
Experience the beauty of Halong Bay from the comfort of your spacious room at Royal Halong Hotel. Enjoy modern amenities like a flat-screen TV, minibar, and free Wi-Fi while taking in the breathtaking views.

Convenient Facilities for a Relaxing Stay
Take a dip in the indoor pool, catch up on work at the business centre, or let our 24-hour front desk assist you with any needs. With complimentary parking, free Wi-Fi, and room service, we ensure a hassle-free stay for all our guests.

Exquisite Dining and Nearby Attractions
Savor delicious Vietnamese and international dishes at our on-site restaurant or explore the local area with a rental car or bicycle. Located close to Bai Chay Beach, SunWorld Park, and Halong Night Market, Royal Halong Hotel is the perfect choice for your stay in Ha Long City.

Book now and indulge in a memorable experience at Royal Halong Hotel!

Important information:

Royal Halong Hotel offers a surcharged airport shuttle service. Guests are kindly requested to inform the property in advance. Contact details can be found on the booking confirmation.

The outdoor swimming pool and gym are close from 10/08/2024 to 31/12/2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Feb 19, 2026 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 174 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
J
Joanna couple gb
4
Too noisy to sleep
Pros:

Huge room. Good view. Nice staff.

Cons:

We picked this hotel to stay the night before a Halong bay cruise, but should have served Halong Bay altogether. We seemed to be the only people there in a vast hotel. The pool was huge, but the sun beds around it were mouldy. Everything felt worn and shabby. The TV was blurry. The hotel is in the middle of nowhere near deserted holiday ghost town so difficult to find any shops or good places to eat. The view was amazing but the nightclub on the beach started its laser show and thumping house music until 4am making it impossible to sleep - even with earplugs.

2026-04-09 via Nuitee
G
Gustavo Barbella couple it
7
Pros:

Staff

Cons:

Colazione

2026-04-01 via Nuitee
T
thu thảo couple vn
10
2026-03-29 via Nuitee
K
katrina couple je
9
Great views from our room, clean and comfortable
Pros:

Overnight stay before a cruise. The views over Halong Bay were stunning from our 10th floor room. The room was big and comfortable. The breakfast was great. Strangely very few people in the hotel

Cons:

Nothing, it was a good stay

2026-03-19 via Nuitee
P
Philip couple gb
10
Pros:

This hotel was amazing, the team that takes care of the hotel and visitors made the stay, special mention to the restaurant employees that looked after us for the stay, and the garden employees that welcomed with a smile and hello. The reception team also helped with arrangements.

Cons:

Pool could have been a bit warmer.

2026-03-18 via Nuitee
J
James couple au
9
Lovely hotel, comfortable, friendly staff
Pros:

The hotel was beautiful and very comfortable to stay in

Cons:

Location was a bit far from central activity

2026-03-17 via Nuitee
N
Nga family_with_children vn
10
Tuyệt vời
2026-03-15 via Nuitee
P
Petra couple de
9
2026-03-15 via Nuitee
T
Thị Thu Lan family_with_children fi
7
Khá ổn
Pros:

Nhân viên sảnh vô cùng hữu ích và thân thiện, luôn phản hồi ngay lập tức. Phòng rộng, sạch sẽ, bữa sáng đa dạng, đồ ăn tươi ngon. Bar ở tầng dưới tuy không mở muộn nhưng bạn có thể tận hưởng không khí trong lành, dễ chịu ở đó cùng gia đình vào buổi tối. Lễ tân đã giới thiệu tour ra vịnh siêu xịn sò, đáng giá.

Cons:

Nhân viên online trả lời tin nhắn rất chậm, phải gọi điện và thúc giục. Tivi quá tệ, không thể xem ở cả 2 phòng, chúng cần được thay mới. Sữa tắm, dầu gội quá hạn chế😂. Cần bổ sung thêm dầu xả, body lotion hoặc hand cream cho khách. Hồ bơi có quá nhiều hoá chất khiến e bé nhà chúng tôi bị sốc mùi.

2026-03-13 via Nuitee
J
James couple us
10
Pros:

The hotel has a great location and the staff are very kind. The room was clean and comfortable. Some facilities could be improved, but overall it was still a pleasant stay.

2026-03-12 via Nuitee
G
Gil couple il
10
2026-03-09 via Nuitee
Q
Quang Nam couple vn
8
2026-02-25 via Nuitee
T
Thị Kiểm extended_group vn
9
2026-02-23 via Nuitee
A
Alexander couple ge
10
Pros:

Friendly and helpful

2026-01-20 via Nuitee
D
Dung family_with_children vn
5
Cons:

Cháo cho bé nhà mình ăn được nấu từ cơm hay cháo cũ có mùi chua thiu, phản ánh nhưng k hề có ai đến xin lỗi dù chỉ 1 câu

2026-01-19 via Nuitee
M
Mai extended_group vn
9
Không gian nghỉ dưỡng thoải mái
Pros:

Khách sạn lớn, tiện nghi

Cons:

Cách âm hơi kém. Nghe rõ phòng bên cạnh sinh hoạt

2026-01-17 via Nuitee
T
Tatsuaki couple jp
10
素晴らしい
Pros:

海側の部屋でハロン湾を見渡せ、最高だった。
バスタブがあり、清潔で快適に過ごせた。
市場で買ったフルーツをレストランでカットしてくれた。このように、サービスやスタッフの対応は非常に良かった。

Cons:

海沿いにあるバーからの音楽が大音量で、夜中12時まで続いた。恐らく近隣の、他のホテルでも同じような状況で、あのようなバーの営業を許しているハロン湾の環境問題だとも思った。
また、観光施設のあるセンターからは少し離れていた。
それ以外はとても良く、スタッフの対応等
期待以上だった。

2026-01-07 via Nuitee
P
peduru couple lk
8
2026-01-05 via Nuitee
K
Keith couple vn
10
Pros:

Good hotel and friendly staff

2025-12-24 via Nuitee
A
Andrey2204 couple nl
7
Good price for being alone in large hotel
Pros:

Big room, lots of mirrors, high ceilings.

Cons:

Empty hotel like this feels creepy. It is located far from all shops and restaurants. The worst was the AC, it was too hot to sleep comfortably. It is controlled centrally, I asked twice to fix it, every time they did it better, but still the minimum we got was 24.5 degrees.

2025-12-23 via Nuitee