Hyatt Centric Santo Domingo

Hotels
Destination by Hyatt
9.4 (266 reviews)
Avenida Winston Churchill Esq. Paseo de los Locutores Parque , Santo Domingo , do

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Modern amenities
Great location
Cons:
Noise issues reported
Payment processes unclear

Categories

Cleanliness
9.14
The hotel was clean and well-maintained.
Service
9.61
Staff was exceptionally attentive and friendly.
Location
10
Perfect location for exploring the city.
Room Quality
9.1
Spacious and modern rooms, but a few had less desirable views.
Amenities
9.63
Great amenities including a rooftop pool and a quality breakfast.
Value for Money
8.6
Overall good value, but some issues with payment clarity.
Food and Beverage
9.14
Rich breakfast options, but room service could improve.
Overall Experience
10
Excellent stay despite minor issues, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:32

Property Description

Luxurious Amenities
Enjoy the outdoor swimming pool, fitness centre, terrace, and on-site restaurant.

Convenient Services
Benefit from room service, a 24-hour front desk, and free WiFi during your stay.

Prime Location
Located less than 1 km from the city centre and a short walk from Blue Mall.

Book your stay at Hyatt Centric Santo Domingo now for a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 266 reviews
Cleanliness: 9.14
Service: 9.61
Location: 10
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.6
Food and Beverage: 9.14
Overall Experience: 10
A
Andrea couple cr
10
2026-06-05 via Nuitee
E
Eduardo couple do
9
todo estubo bien hasta los costos
Pros:

estaba limpio y delicado

Cons:

que cobran hasta el mini bar aparte del costo elevado del hotel

2026-06-05 via Nuitee
M
Mari Carmen solo_traveller es
10
2026-06-04 via Nuitee
J
Johannes solo_traveller be
10
2026-06-02 via Nuitee
J
Jose V. couple do
10
Excelente ubicación.
Pros:

Todo

Cons:

Nada

2026-06-01 via Nuitee
C
Christina Tatiana extended_group fr
10
2026-05-31 via Nuitee
A
Alfredo solo_traveller do
10
2026-05-28 via Nuitee
Z
Zhenchen solo_traveller cn
10
作为一个不会西班牙语,对酒店的安全性、舒适性、和生活品质有要求的商务旅客,在Hyatt Centric的停留非常愉快。
Pros:

服务人员英语很好,也非常有礼貌。早餐品质较高,但是品种变化太少,也许是我住了十几天的缘故,如果短期居住,早餐的品种变化也是过得去的。

Cons:

没有什么不满意的,一切都保持在应有的水准之上

2026-05-20 via Nuitee
M
Maraboca solo_traveller do
10
Excelente
Pros:

Todos muy buenos

Cons:

Nada

2026-05-20 via Nuitee
I
Isabel couple do
9
2026-05-14 via Nuitee
M
Maria Camila solo_traveller co
10
Nice business hotel
Pros:

Great location, great hotel.

Cons:

Not the best views and staff were machistas.

2026-05-13 via Nuitee
A
Anyer couple nl
7
Brand new, Good for bussines but not very friendly and for sure not a local experience.
Pros:

The hotel is new, the odor in every floor makes you feel in a Spa. Good location. The breakfast was ok, I was expecting a more local option. definitely is a good option for bussines and solo travellers. The pool have a fantastic view.

Cons:

The staff looks at you, not as a guest but as an intruder. Like you are paying a very high price for it including the General Manager that is not welcoming nobody. the hotel is not alive and you do not feel welcome. However 3 of the Staff were very nice 2 of them from F&B and 1 of them from reception makes the different. Also, I did not like that the hotel is together to a corporate building and you have to change elevators every time you go to your room.

2026-05-12 via Nuitee
H
Heisseel p couple us
10
2026-05-10 via Nuitee
M
Maria couple ve
8
2026-05-07 via Nuitee
R
Rohan solo_traveller bs
10
Amazing property location, staff cleanness Everything is just amazing about this property.
Pros:

The breakfast was amazing!

2026-05-04 via Nuitee
D
DAVID solo_traveller do
10
Pros:

El trato del personal y la Limpieza

Cons:

No tengo quejas, quizás que agreguen mangu y queso frito al desayuno 🙌🏻🤣, pero todo muy bueno en el desayuno también

2026-05-04 via Nuitee
E
Elizabeth solo_traveller us
10
Pros:

Muy moderno, delicado me encantó! La piscina y el rooftop muy bello!!

2026-05-03 via Nuitee
Çağla extended_group es
10
2026-05-02 via Nuitee
K
Kevin cristopher couple do
10
Great place for a getaway
Pros:

I love the place everything was perfect

Cons:

That i didn’t have more time to stay and enjoy the pool

2026-05-01 via Nuitee
L
Luis couple gt
10
2026-04-30 via Nuitee