Dobo Marco Polo

Hotels
8.1 (918 reviews)
Calle de Juan Álvarez Mendizábal 44 3º , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Clean and well-presented facility
Cons:
Noise from other rooms
Limited staff presence

Categories

Cleanliness
8.1
Mostly clean, but mentioned issues with a wrinkled towel and a non-functioning bedside outlet.
Service
7.6
Limited staff interaction; guests mentioned feeling impersonal with no staff presence.
Location
9.1
Excellent location in a quiet street, with easy access to local attractions.
Room Quality
7.1
Rooms are small with noise issues reported; some lack privacy.
Amenities
8.1
Basic amenities available, but some issues with functionality and noise.
Value for Money
8.6
Good value considering location and cleanliness, despite some complaints.
Food and Beverage
8.1
No specific mention of food and beverage but standard quality for this hotel tier.
Overall Experience
8.1
Overall, a good experience but marred by noise and lack of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:32

Property Description

Chic Boutique Hotel in the Heart of Madrid

Convenient Location: Set in Madrid, just steps away from Plaza de España Metro Station, Marco Polo Residence Hostal Boutique offers easy access to top attractions like Mercado San Miguel and Puerta del Sol.

Modern Amenities: Enjoy a comfortable stay with free WiFi, express check-in/out, and air-conditioned rooms equipped with flat-screen TVs and private bathrooms. Some rooms even feature a charming balcony for a relaxing retreat.

Near Major Landmarks: Explore Madrid effortlessly with popular sites such as the Royal Palace, Gran Via, and Gran Via Metro Station within walking distance. Make the most of your visit to Madrid at Marco Polo Residence Hostal Boutique.

Ready to experience the charm of Madrid? Book your stay at Marco Polo Residence Hostal Boutique now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 918 reviews
Cleanliness: 8.1
Service: 7.6
Location: 9.1
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
C
Carmela • solo_traveller • it
8
2026-02-14 • via Nuitee
M
Mari • extended_group • fi
8
2026-02-09 • via Nuitee
A
Alejandra • couple • es
8
No corresponde la calidad con el precio
Pros:

La ubicación y que estaba todo limpio. El personal que estaba al teléfono para cualquier duda o problema estupendo.

Cons:

La habitación era enana y además la cama de matrimonio eran dos de 90 unidas y las sábanas era un trozo de tela blanco que no ocupaba ni la cama entera, por uno de los lados había que dormir prácticamente encima del protector del colchón porque la sábana no llegaba. No hay nevera, y en general es muy pequeña la habitación entiendo que que el precio es por la ubicación.

2026-02-09 • via Nuitee
J
Jaye • solo_traveller • us
4
Sketchy.
Pros:

It was clean.

Cons:

Arrived after 11pm and the front door/gate doesn't latch so its open to the street while you wait for the elevator. There are multiple hostel companies operating in this same building. The door to this company was ajar even this late at night. I left my luggage then went back down to grab food delivery. The front door to the company was shut and my code flashed green but the door wouldn't budge. No one answered my WhatsApp but luckily another guest came back and let me in. Figured out later that you need to hold the door closed hard for the latch to unlock. The room was fine but the walls so thin that I literally felt the neighbor lean against it!!! The area is sketchy- lots of graffiti but 4 blocks away it gets nicer.

2026-02-09 • via Nuitee
L
Lijun • extended_group • cn
5
2026-01-29 • via Nuitee
A
Anahi • solo_traveller • es
1
Null
Pros:

Null

Cons:

Null

2026-01-27 • via Nuitee
M
Massimo • solo_traveller • it
9
Molto soddisfatto, camera con tutto l'essenziale che é stata ottima per il mio soggiorno di lavoro.
Pros:

Camera piccola ma con tutto il necessario e molto confortevole, stessa cosa per il bagno. Tutto moderno, in ottime condizioni, esteticamente carino e pulito. La posizione é ottima a 5 minuti a piedi da Plaza d'Espana. Anche se non fornisce la colazione a poca distanza ci sono dei bar che aprono presto (es. Leon3 a due isolati apre alle 7.00) ottimi anche per chi parte presto la mattina per lavoro.

Cons:

Non lo ho trovato particolarmente rumoroso, infatti la strada é abbastanza secondaria. Peró il "bip" dei tastierini delle porte delle alte stanze si sente distintamente anche in camera.

2026-01-27 • via Nuitee
A
Amico • solo_traveller • ar
10
Excelente - recomendable
Pros:

Excelente ubicacion precio y el lugar super comodo limpio y con todas las comodidades

2026-01-24 • via Nuitee
A
Allyson • couple • us
7
2026-01-23 • via Nuitee
Z
Zeus • solo_traveller • es
10
2026-01-22 • via Nuitee
E
Ekin • solo_traveller • tr
8
2026-01-21 • via Nuitee
M
Moreno Jordan • solo_traveller • co
4
Todo en orden buena atención en llamadas y limpieza
Pros:

Es limpia agradable tranquila y confortable

Cons:

La entrada del hotel .por primera vez un poco complicado pero es bueno

2026-01-21 • via Nuitee
M
Matthieu • family_with_children • fr
9
Pros:

L'emplacement, la chambre lumineuse et propre, la propreté

Cons:

Le fait de devoir envoyer une photo de son passeport
Le système pour entrer dans les chambres qui est inutilement bruyant
La lumière dans le couloir toute la nuit

2026-01-19 • via Nuitee
M
Miguel • couple • es
7
Estuvo bien
Pros:

La habitación

Cons:

Que el ventanal no se podía cerrar bien y se escuchaba todos los ruidos de la calle.

2026-01-19 • via Nuitee
S
Svetlana • solo_traveller • es
10
2026-01-19 • via Nuitee
J
Julio Daniel • solo_traveller • es
9
2026-01-19 • via Nuitee
H
Helena • solo_traveller • dk
10
2026-01-19 • via Nuitee
A
Antonio • solo_traveller • it
7
2026-01-19 • via Nuitee
J
Juan José • solo_traveller • es
8
Cumple con las expectativas
Pros:

Buen servicio, instalaciones comodas

Cons:

N/A

2026-01-19 • via Nuitee
B
Briana • couple • us
7
Very clean and comfortable, but no hot water and confusing check in process.
Pros:

Very clean. They let us drop our bags off early in the day which was nice

Cons:

The water never got hot! It was was not even warm or room temperature. A freezing shower at the end of a long day was not pleasant. The contract must be used for different properties because it was very confusing if you had to enter the hostel before 11pm and possibly pay 40€ in fees for late check in after 10pm? There was no front desk so we were just hoping our code to get it would work and luckily it did

2026-01-19 • via Nuitee