Mercure Sofia City

Hotels
•
Mercure
9.6 (415 reviews)
83, Bulgaria Blvd. , Sofia , bg

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Beds
Cons:
Poor Cleanliness
Noisy Rooms

Categories

Cleanliness
8.66
Concerns were raised about cleanliness and maintenance; indicated that the cleanliness in bathroom needs improvement.
Service
9.66
Some negative experiences with staff, but overall service was seen as standard.
Location
10
Multiple mentions of good location; convenient for business travelers.
Room Quality
9.66
Comfortable beds and spacious rooms were highlighted positively.
Amenities
9.66
Good amenities like modern design and gym; but some noise issues were reported.
Value for Money
10
Overall positive perceptions but breakfast and some amenities could improve.
Food and Beverage
9.16
Decent food quality reported, but with suggestions for improvement in breakfast items.
Overall Experience
10
General satisfaction indicated, with some areas of concern brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Convenient Location
Located in the eastern part of Sofia, Mercure Sofia City offers quick access to popular landmarks such as the National History Museum and Boyana Church.

Nearby Attractions
Explore the nearby Vitosha mountain, National Museum of History, Bulgaria Mall, and Infinity Tower for a blend of leisure and local experiences.

Culinary Delights
RestaurantFesta serves international cuisine with a local twist, providing guests with a taste of authentic Bulgarian flavors.

Book your stay at Mercure Sofia City and indulge in a truly authentic Sofia experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 415 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 10
Food and Beverage: 9.16
Overall Experience: 10
G
Gergana • solo_traveller • fr
9
2026-03-05 • via Nuitee
T
Tomislav • solo_traveller • hr
9
2026-03-04 • via Nuitee
A
Aleksandrov • family_with_children • bg
10
2026-03-02 • via Nuitee
A
Anton • solo_traveller • mt
10
2026-03-02 • via Nuitee
Y
Yating • couple • tw
10
2026-02-28 • via Nuitee
D
DaniGu • family_with_children • il
10
2026-02-26 • via Nuitee
A
ALEKSANDRA • solo_traveller • bg
10
2026-02-26 • via Nuitee
N
Nicoleta • couple • ro
5
Pros:

Nice room, clean, good breakfast.

Cons:

I made reservation on booking, 380 euro for 2 rooms, 2 nights and at the check in we added breakfast for both days I paid total of 220 with breakfast included and at the check out the receptionist said that they did a mistake and actually I have to pay aditional 30 euro so total per room.

2026-02-26 • via Nuitee
G
Georgiev • solo_traveller • bg
10
2026-02-26 • via Nuitee
D
Duygu • couple • bg
10
MÜKEMMEL
Pros:

Herşey mükemmeldi özetlemek bile zor

Cons:

Herşey mükemmeldi

2026-02-25 • via Nuitee
A
Aleksandra • couple • rs
10
2026-02-25 • via Nuitee
ΑΝΤΩΝΙΑ • family_with_children • gr
10
2026-02-25 • via Nuitee
V
Velizar • family_with_children • bg
5
2026-02-24 • via Nuitee
E
Ersel • couple • bg
10
2026-02-24 • via Nuitee
N
Nikola BGD • family_with_children • rs
10
2026-02-24 • via Nuitee
M
murat • solo_traveller • tr
8
2026-02-22 • via Nuitee
M
Marialena • couple • gr
10
2026-02-22 • via Nuitee
D
Desislav • solo_traveller • bg
1
Cons:

Изключително неприветлив персонал на рецепцията, което ме накара да отменя резервацията си, въпреки финансовите загуби

2026-02-22 • via Nuitee
A
Andrew • solo_traveller • bg
10
2026-02-22 • via Nuitee
M
Mihrap • family_with_children • tr
9
2026-02-14 • via Nuitee