Petit Helvetia Budget Hotel

Hotels
7 (2363 reviews)
Bahnhofstrasse 72 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Ski storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Noise issues
Lack of staff

Categories

Cleanliness
6.39
Some reviews mention cleanliness positively, but others indicate issues with rooms and utensils not being clean.
Service
7.36
Mixed feedback about hotel staff availability; service is noted to be friendly when present, but many reviews mention lack of staff.
Location
8.4
Consistently praised across multiple reviews for being in an ideal location.
Room Quality
6.35
Rooms described as a bit dated and some issues raised about noise.
Amenities
5.88
Amenities seen as lacking, particularly with respect to basic facility functions like WiFi and television.
Value for Money
6.84
Guests appreciate price relative to location and service, but some feel certain amenities do not meet expectations.
Food and Beverage
7.89
Breakfast received positive remarks in several reviews, though some suggested a lack of variety.
Overall Experience
6.86
General sentiment reflects a mix of positive location and value but with significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Prime Location in Zermatt
Hotel Helvetia is situated on the renowned Bahnhofstraße in the vibrant center of Zermatt, just a short 4-minute stroll from both the train station and the Gornergrat cog railway.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms at Hotel Helvetia, each equipped with a private bathroom and cable TV, ensuring a comfortable stay during their visit to Zermatt.

Delicious Dining Options
Start your day with a delightful Swiss buffet breakfast, and later indulge in a variety of Swiss specialties and Thai dishes at the hotel's restaurant.

Book your stay at Hotel Helvetia now to experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that Zermatt is a car-free village. Guests can park a car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for CHF 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2363 reviews
Cleanliness: 6.39
Service: 7.36
Location: 8.4
Room Quality: 6.35
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 6.86
L
Lukas • solo_traveller • ch
2
Hotel Hellvetia
Pros:

Lage zentral

Cons:

Hotel HELLvetia, der Name ist Programm

Zimmer angesichts des Preises (180 CHF) unter aller Kanone. Wurde das letzte Mal geschätzt 1979 renoviert. Schwarzer Schimmel in der Dusche, zusammengeflickte Wände, es zieht konstant und man hört alles, auch die Party in der Location gegenüber bis 2 Uhr nachts. Die Dusche schaltet fröhlich zwischen kochend heiss und arktisch kalt hin und her. Wenigstens war die Bettwäsche sauber. Frühstücksbuffet 08/15 mit dünnem Kaffee.

Ja, Zermatt ist teuer, aber wer hier übernachtet, stellt sicher dass er für sein Geld wirklich so gut wie nichts bekommt. Wer günstig übernachten will geht lieber in die Jugi. Finger weg!

2026-03-28 • via Nuitee
I
Iamdra • extended_group • es
10
2026-03-27 • via Nuitee
J
Jan • couple • de
8
Mitten in Zermatt, bezahlbar und herzliche Leute
Pros:

Wir waren etwas früh dran konnten aber problemlos unsere Koffer dort lassen. Es war alles etwas "eng" was uns aber nicht gestört hat.
Das Frühstück war sehr gut und abwechslungsreich.

2026-03-27 • via Nuitee
M
Marina • solo_traveller • us
7
Pros:

pretty basic lodgings but perfect location for one night stay in Zermatt. helpful front desk. after hours check in was smooth. from the restaurant staff.

2026-03-27 • via Nuitee
P
Patrick • couple • de
5
2026-03-27 • via Nuitee
D
David • couple • gb
8
We had a family room for two of us, basic furnishings but very comfortable. Breakfast was very good and they squeezed us
Pros:

Location, clean and spacious

Cons:

It is dated but it really is not a
Negative

2026-03-27 • via Nuitee
V
Victoria-Ana • family_with_children • ch
8
Pros:

Le personnel très aimable
Très bon rapport qualité prix

Cons:

Chambres petites

2026-03-27 • via Nuitee
N
natalia • family_with_children • ar
7
Pros:

La ubicación sobre la calle principal, cerca de la estación de tren, es lo mejor.

Cons:

La habitación era muy pequeña. A veces costaba regular la temperatura de la ducha. No había yogurt ni huevos revueltos en el desayuno. Tampoco una tostadora de pan.

2026-03-27 • via Nuitee
B
Bruno • extended_group • br
8
Localização perfeita
Pros:

Localização ótima, muito perto da estação de trem e de outros locais importantes e turísticos da cidade, em poucos minutos se chega a pé em tudo. Ótimo café da manhã também.

Cons:

Barulho a noite de outros hóspedes, mas hotel não tem culpa.

2026-03-25 • via Nuitee
J
JorgeAbatteH • solo_traveller • es
10
Recomendado lugar precio/calidad
Pros:

Personal muy atento y comprensible, Rosa muy buena atención. Ubicación a 5 minutos andando de la estación de trenes y frente a la iglesia. Todo muy limpio y ordenado.

2026-03-25 • via Nuitee
P
PIA • solo_traveller • th
1
Terrible
Pros:

Breakfast

Cons:

Location, noises

2026-03-25 • via Nuitee
L
Lise • solo_traveller • ch
9
Super sympa et ds un hôtel qui a du cachet
Pros:

L’accueil chaleureux. la confiance faite aux clients

Cons:

On pourrait mettre un 2e rideau- noir par exemple- pour mieux assombrir la chambre OSR la nuit .
Faut pas être trop gros pour entrer ds la douche !!

2026-03-25 • via Nuitee
T
Torrent • couple • ch
7
2026-03-25 • via Nuitee
J
Jeannette • family_with_children • ch
7
Ideal für zum ein paar Tage nur Ski zu fahren
Pros:

Sehr einfach aber gut. Nicht Schickimicki. Einfach und gut. Es braucht nicht mehr.

2026-03-24 • via Nuitee
S
Sebastian • family_with_children • ch
8
2026-03-22 • via Nuitee
T
Tomasz • solo_traveller • pl
8
2026-03-22 • via Nuitee
K
Karel • extended_group • cz
7
Pros:

Výborné místo, výborná snídaně

Cons:

Obyčejné vybavení pokoje

2026-03-22 • via Nuitee
O
Olga • solo_traveller • ch
7
2026-03-20 • via Nuitee
J
Jean-Luc • couple • fr
8
2026-03-20 • via Nuitee
B
Bell • couple • gb
7
Pros:

Great location and as described a budget hotel

2026-03-20 • via Nuitee