Petit Helvetia Budget Hotel

Hotels
7 (2363 reviews)
Bahnhofstrasse 72 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Ski storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Noise issues
Lack of staff

Categories

Cleanliness
6.39
Some reviews mention cleanliness positively, but others indicate issues with rooms and utensils not being clean.
Service
7.36
Mixed feedback about hotel staff availability; service is noted to be friendly when present, but many reviews mention lack of staff.
Location
8.4
Consistently praised across multiple reviews for being in an ideal location.
Room Quality
6.35
Rooms described as a bit dated and some issues raised about noise.
Amenities
5.88
Amenities seen as lacking, particularly with respect to basic facility functions like WiFi and television.
Value for Money
6.84
Guests appreciate price relative to location and service, but some feel certain amenities do not meet expectations.
Food and Beverage
7.89
Breakfast received positive remarks in several reviews, though some suggested a lack of variety.
Overall Experience
6.86
General sentiment reflects a mix of positive location and value but with significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Prime Location in Zermatt
Hotel Helvetia is situated on the renowned Bahnhofstraße in the vibrant center of Zermatt, just a short 4-minute stroll from both the train station and the Gornergrat cog railway.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms at Hotel Helvetia, each equipped with a private bathroom and cable TV, ensuring a comfortable stay during their visit to Zermatt.

Delicious Dining Options
Start your day with a delightful Swiss buffet breakfast, and later indulge in a variety of Swiss specialties and Thai dishes at the hotel's restaurant.

Book your stay at Hotel Helvetia now to experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that Zermatt is a car-free village. Guests can park a car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for CHF 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2363 reviews
Cleanliness: 6.39
Service: 7.36
Location: 8.4
Room Quality: 6.35
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 6.86
G
Gulnaz • couple • kg
10
Clean , little hotel in the center of village.
Pros:

Zarema itself is a great place to stay. The breakfast is simple, but tasty.

Cons:

I liked everything

2026-06-06 • via Nuitee
J
Julie • couple • nz
8
Pros:

Great Location.
We walked everywhere around the town.
Plenty of choice for restaurants.
The building is very old but the rooms are modern,just a small bathroom.

2026-06-05 • via Nuitee
A
Andrea • solo_traveller • ro
8
Pros:

Very good location. Clean and comfotable.

2026-06-05 • via Nuitee
N
Natalia • couple • de
9
2026-06-05 • via Nuitee
L
Luís_Martins_ • solo_traveller • pt
8
1 noite em Zermatt
Pros:

Localização e sossego. Instalações antigas mas ideal para uma noite.

Cons:

Janelas muito antigas. Pouco espaço no WC.

2026-06-04 • via Nuitee
L
Laura • couple • us
10
We loved this location and wished we’d stayed longer. The hotel is set with a great view of the mountains, walking dista
Pros:

This place was beautiful, clean, a lovely host and in a great location.

Cons:

NA

2026-06-04 • via Nuitee
M
Maxim • solo_traveller • de
9
2026-06-03 • via Nuitee
P
Patricia • solo_traveller • my
9
This place makes staying in Zermatt affordable and the staffs are friendly to everyone. Breakfast is ok too.
Pros:

The price is very budget friendly and located right on the busy street. Very clean and well kept ‘budget’ hotel.

Cons:

Quiet a distance from the train station and there is no taxi service from the management. Also, i had to carry my big suitcase up flight of stairs from the main street. Thank good the hotel put me only on 1st floor. However, this should work out fine if you are travelling light with small suitcases.

2026-06-03 • via Nuitee
L
Leticia N • solo_traveller • ar
10
Pros:

El lugar

Cons:

Estaba todo bien

2026-06-03 • via Nuitee
R
Rune • couple • se
7
2026-06-02 • via Nuitee
S
Soto Porras • solo_traveller • cr
10
Pros:

Muy céntrico el desayuno muy rico y variado

2026-06-02 • via Nuitee
S
Seija • solo_traveller • fi
9
2026-05-31 • via Nuitee
M
Maxwell • couple • ie
5
2026-05-31 • via Nuitee
W
Wandilene • couple • us
8
Nice location, close to everything, train station, restaurant, attractions, supermarkets. We loved to stay , my room was
Pros:

Location & staff. The

Cons:

There was no elevator, and climbing the narrow stairs was difficult with luggage

2026-05-31 • via Nuitee
L
Laura • couple • it
9
Un posto in cui tornare
Pros:

Posizione eccellente, le attrazioni maggiori sono tutte raggiungibili a piedi.

Cons:

Niente

2026-05-31 • via Nuitee
R
Rufener • extended_group • ch
4
Cons:

Sehr kleines und enges Zimmer ohne Abstellfläche für Koffer und persönliche Sachen - auch im Badezimmer minimal Platz keine Chance sich in der Dusche zu bücken

2026-05-30 • via Nuitee
Y
Yvonne • family_with_children • de
8
2026-05-30 • via Nuitee
R
randy • solo_traveller • us
7
ok
Pros:

served the purpose

Cons:

very small room....had to squeeze to get into the shower....no elevators

2026-05-29 • via Nuitee
A
Andrea • couple • ch
8
2026-05-29 • via Nuitee
J
Joar • solo_traveller • se
7
Pros:

Prisvärt boende centralt i Zermatt, bara några minuters gångväg från stationen. Äldre trähus med trevlig frukostmatsal.

Cons:

Litet rum, men det var väntat i förhållande till priset.

2026-05-29 • via Nuitee