Nexus Xpress Hotel

Hotels
7.9 (73 reviews)
9, Phase 1, 2nd Ave, Okada Bridge, Lugbe , Abuja , ng

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Perfect location
Cons:
Cleanliness issues
Inadequate breakfast

Categories

Cleanliness
5.73
Complaints about cleanliness mentioned in reviews.
Service
9.7
Staff and management were praised for their assistance and care.
Location
8.74
Location is perfect according to one review.
Room Quality
8.19
The room quality was described as not bad.
Amenities
7.22
The air conditioner had issues, and breakfast was considered light.
Value for Money
8.18
General sentiment of fairness considering service and location.
Food and Beverage
6.73
Complimentary breakfast was not served as expected.
Overall Experience
8.7
Despite some issues, the overall experience was positive due to helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 14:11

Property Description

Convenient Amenities
Nexus Xpress Hotel offers a shared lounge, free private parking, a restaurant, and a bar for a comfortable stay.

Exceptional Services
Enjoy a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

Comfortable Rooms
Relax in guest rooms equipped with air conditioning, flat-screen TV, fridge, kettle, and private bathroom for a pleasant stay.

For a delightful stay in Abuja, book your room at Nexus Xpress Hotel and experience true comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 73 reviews
Cleanliness: 5.73
Service: 9.7
Location: 8.74
Room Quality: 8.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
J
Jacob • couple • ng
10
Pros:

Amazing

2026-03-26 • via Nuitee
T
Tina Rená Courtney • couple • us
4
Unfortunately, I probably won’t stay here again and for the accommodations, the money is too much
Pros:

If I’m being honest, the only thing I liked about this property was the fact that they had an outdoor lounge area with the TVs and they had a pool table for something to do and the fact that the staff at the bar area they were very pleasant other than that there is nothing else about this place that I really enjoyed

Cons:

The rooms were not clean. The bed linens were dirty and stained. The smell was horrendous throughout the entire building most of the time and in the room very strong, and the food was not very good.

2026-03-22 • via Nuitee
S
SAM • solo_traveller • gb
7
Comfortable
Pros:

Good clean spacious room, quiet environment, electric water heater for tea. Overall good value for money.

Cons:

Some of the staff, especially those at the reception desk, lacks customer service.

2026-03-13 • via Nuitee
T
Terseer • couple • ng
9
2026-02-25 • via Nuitee
O
Olumese • solo_traveller • ng
3
Pros:

I think the hotel needs more hands. There was no water. Told they have issues. In fact, it wasn't good. They deliberately couldn't serve complimentary breakfast as informed. They need to put their acts together in that hotel. The room is not bad though.

Cons:

From the location down to the services

2026-02-13 • via Nuitee
B
BALA • solo_traveller • ng
8
Pros:

location perfect

Cons:

Cleanliness

2026-02-12 • via Nuitee
I
ikenna • solo_traveller • sa
8
2026-02-09 • via Nuitee
A
Abdulkadir • solo_traveller • ng
7
It was ok, the constant power supply was a big plus and the WiFi needs to be boosted.
Pros:

Breakfast very light more like an appetizer, could be better. Road to hotel is not tarred though their is evidence of ongoing work to do so. The car wash though paid.

Cons:

The road to the hotel, the complimentary breakfast. The air conditioner was epileptic in cooling.

2025-09-09 • via Nuitee
M
Mbambe Ewane • couple • it
10
Pros:

The staff and the management was so impressed and helpful, I was sick and they assisted me to buy some drugs and take proper care of me during my stay, I recommend the hotel to everyone

2025-09-03 • via Nuitee
O
Okereke • solo_traveller • ng
9
2025-08-31 • via Nuitee
S
Solomon • family_with_children • ng
8
2025-08-17 • via Nuitee
M
Morakinyo • couple • ng
9
Kindly update the location of the hotel.
Pros:

The structure of the building and room.

Cons:

The location is confusing. The address on booking.com is not the same with the main location. It took us time before we could locate it and we pay more for the cab.

2025-08-02 • via Nuitee
E
Ekeh • solo_traveller • ng
9
Really good, will recommend.
Pros:

I loved the smart TV and internet.
It was clean.

Cons:

Cleaning was not available at certain times of the day.

2025-07-10 • via Nuitee
G
Golden • solo traveller • ng
7
Good
2025-06-28 • via Nuitee
I
Ibok • solo traveller • ng
8
Very good
2025-06-17 • via Nuitee
G
Gwaivang • young couple • ng
7
Good
2025-06-16 • via Nuitee
M
Michael • review category business travellers • gb
6
Unfortunately, I was unsatisfied with my stay due to poor customer service, unreliable internet, and water issues, these
Pros:

The property was clean, which was a definite highlight of my stay. The attention to cleanliness made for a comfortable and hygienic environment.

Cons:

While the property was clean, my overall experience was unfortunately far below expectations due to numerous issues that need urgent attention. The customer service and communication were lacking. When I reported that the shower on the third floor had no water pressure, the staff advised me to boil water in a kettle and bathe using a bucket, I thought that was unreasonable for a paid accommodation. Equally frustrating was the discovery of a policy prohibiting outside food deliveries (such as pizza), which was only mentioned on a sign at the gate and not disclosed on the booking site. Transparency about such restrictions is essential for guests to make informed decisions.
The facilities were unreliable and inconvenient. The electricity kept turning on and off, and the internet connection was so unstable that I couldn’t work. Additionally, there was no elevator, making it difficult to access the third floor with luggage. The in-house taxis provided were old, uncomfortable, and lacked air conditioning, which was disappointing for transportation needs. The complimentary breakfast was extremely poor, forcing me to eat elsewhere. The location was also problematic, tucked away in an inconvenient part of Lugbe, the property was hard to locate by the airport taxi. For this property to meet basic hospitality standards, improvements must be made in several key areas: stable utilities (electricity, water pressure, and Wi-Fi), better guest communication (clear policies upfront), and upgrades to amenities (transport, breakfast quality, and ideally an elevator). With these changes, the stay could be much more comfortable for future guests.

2025-06-02 • via Nuitee
R
Rita • solo traveller • ng
5
Passable
Pros:

The hotel is neat and clean.the staff are okay.

Cons:

But the service is poor. There is no common drinking water for customers. Must we buy water in the hotel which was also costly.and food and water are not allowed into the hotel

2025-05-16 • via Nuitee
G
Gwaivang • review category business travellers • ng
7
Good
2025-05-14 • via Nuitee
E
Eva • solo traveller • ng
10
It was nice, I will definitely come back. But am not ordering food. Guys don’t order jollof rice
Pros:

The hospitality was great

Cons:

The food was not nice. One for star for that

2025-05-03 • via Nuitee