Hotel Capital Kota Kinabalu

Hotels
8.3 (454 reviews)
23,Jalan Haji Saman,P.O.Box 11223, , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
Concierge service
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.36
房間清潔也很好.
Service
8.53
櫃台熱心幫忙！
Location
8.87
Location非常好,接近夜市和商場.
Room Quality
7.82
房間沒有浴缸.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.36
Im Haus befindet sich ein sehr gutes italienisches Restaurant.
Overall Experience
8.33
Overall still ok.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:12

Property Description

Convenient Location
Hotel Capital Kota Kinabalu is just a 3-minute walk from Gaya Street, surrounded by various dining options. Suria Sabah Shopping Mall is only 300 metres away, making it easy for guests to indulge in retail therapy.

Comfortable Rooms
Experience comfort in every stay with air-conditioned rooms featuring flat-screen cable TVs and cozy seating areas. The en suite bathrooms come equipped with showers and complimentary toiletries for a relaxing stay.

Exceptional Services
Enjoy the convenience of 24-hour reception and multilingual staff fluent in English, Chinese, and Malay. Take advantage of free housekeeping, luggage storage, and optional laundry services for a hassle-free stay.

Book your stay at Hotel Capital Kota Kinabalu for a memorable experience in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property will collect a deposit of MYR 150 upon check-in.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 454 reviews
Cleanliness: 8.36
Service: 8.53
Location: 8.87
Room Quality: 7.82
Amenities: 8.05
Value for Money: 8.11
Food and Beverage: 8.36
Overall Experience: 8.33
E
Esther • family_with_children • au
10
2026-02-22 • via Nuitee
L
Look Weng Onn • family_with_children • my
10
2026-02-22 • via Nuitee
A
Amanda • extended_group • tw
7
Close to the Gaya street! But it’s weird to have the deposit policy with cash!
Pros:

Location

Cons:

Deposit

2026-02-11 • via Nuitee
W
Wong Shui Fui • family_with_children • my
9
Pros:

The spacious room with 2 tvs...living room separated and the view from room is stunning

Cons:

None so far....should fill some free drinks in minibar for vip room cos of the room rate

2026-02-11 • via Nuitee
A
Amanda • extended_group • tw
7
就價格上~很滿意~就地點方便性很滿意~整體還算可以~如果不講究住的品質~
Pros:

離加雅街近，市區觀光方便，房間小~但性價比高~還算不錯!

Cons:

要收押金這點比較怪~還不收美金當押金喔~

2026-02-10 • via Nuitee
N
Nicholas Lau • couple • my
8
Good
Pros:

Honest staff. I left money in the room and they returned to me

Cons:

I’m staying room 110. The step to the toilet was too high

2026-02-08 • via Nuitee
D
Dominique • solo_traveller • fr
9
Très bien.
Pros:

L'emplacement au top.

Cons:

La caution est passée de 150 a 200 Rm

2026-01-28 • via Nuitee
R
Remedios Miralles • family_with_children • es
10
2026-01-27 • via Nuitee
R
Remedios Miralles • family_with_children • es
10
2026-01-27 • via Nuitee
J
Jex • extended_group • bn
9
Pros:

Very very good

Cons:

🙏🏽

2026-01-22 • via Nuitee
K
KAPETANG • couple • my
9
2026-01-19 • via Nuitee
J
Juliatie • couple • my
10
2026-01-19 • via Nuitee
T
TIAN CHAI • solo_traveller • my
8
So far so good . Can be better if management give more privilege to senior citizens.
Pros:

No breakfast. If given breakfast , it will be great to enjoy the hotel facilities .

Cons:

No breakfast serve during my stay . At least provide a set of nasi lemak plus nyonya cakes to go around for every guest it will perfect . Appreciate the management look into it .

2026-01-19 • via Nuitee
K
Kyung-Sun • couple • kr
6
Pros:

저렴하고 늦은 시간 체크인에도 직원들이 친절했음.
유명 레스토랑 도보 인접 가능!

2026-01-18 • via Nuitee
T
Thilaga Valli • couple • my
8
Very comfortable & strategic location. Will repeat.
Pros:

Newly renovated, clean & comfortable.
Very spacious with work table & sitting area with sofa. Right in the middle of the town. Walking distance to many places.

Cons:

The front desk and house keeping doesn’t pick up call at all. The phone just kept on ringing on the other end without any response. Very frustrating. Car park is a problem, no designated car park for hotel customers.

2026-01-17 • via Nuitee
A
Aichi • couple • tw
7
2026-01-17 • via Nuitee
B
Brinkley J.F. • family_with_children • my
10
2026-01-06 • via Nuitee
T
THILLAI NADARAJAN • couple • my
8
It was only a two day trip to KK. I spent most of the time outside the hotel. So nothing much to say.
Pros:

Pretty good.

2026-01-06 • via Nuitee
N
Nicholas Lau • couple • my
7
2026-01-03 • via Nuitee
N
NR's • family_with_children • bn
8
2026-01-01 • via Nuitee