Grand Palace Hotel

Hotels
8.1 (266 reviews)
2 KM, Jalan Miri-Pujut, Pelita Commercial Centre, P.O.Box 1525, , Miri , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good service
Friendly staff
Convenient location
Cons:
Breakfast quality
Outdated facilities
WiFi issues

Categories

Cleanliness
7.49
Some guests mentioned the cleanliness of the room, but concerns about the washroom and noise indicate a need for improvement.
Service
8.76
Positive feedback on staff friendliness and service, with some minor areas for improvement.
Location
8.9
Guests praised the hotel's convenient location near shopping and dining options.
Room Quality
7.75
Rooms described as clean, but the outdated condition and noise from neighboring rooms detract from quality.
Amenities
7.78
Amenities such as the pool and gym received positive mentions, but concerns about certain features like the sauna were noted.
Value for Money
8.44
Guests generally felt the hotel offered good value, but the limited breakfast options were a drawback.
Food and Beverage
7.69
The breakfast quality and selection were mentioned as needing improvement, affecting the overall score.
Overall Experience
7.96
Guests experienced a mix of satisfaction with their stay, with notable concerns about the wifi and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:33

Property Description

Convenient Location
Hotel Grand Palace is just 2 km from Pelita Commercial Centre, surrounded by dining and shopping options.

Luxurious Amenities
This hotel boasts an outdoor pool, fitness facilities, and spacious rooms with flat-screen TVs and free wired internet.

Dining Excellence
Enjoy a variety of dining options at the hotel, including Western Palace Restaurant with live music, a Chinese restaurant, and Broadway Lounge for Happy Hour cocktails.

To experience luxury and convenience in Miri, book your stay at Hotel Grand Palace today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 266 reviews
Cleanliness: 7.49
Service: 8.76
Location: 8.9
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.44
Food and Beverage: 7.69
Overall Experience: 7.96
M
Malai Talip • couple • bn
10
The Palace
Pros:

Location was great

Cons:

When there is an event function on the night, parking space will be challenging

2026-03-14 • via Nuitee
N
Ni Lar • couple • bn
10
2026-03-14 • via Nuitee
C
CHONG CHO LIAN • couple • bn
7
2026-03-08 • via Nuitee
P
Peh Ling • family_with_children • my
7
Pros:

The swimming pool and the changing room is well maintained

Cons:

i was expecting more food choices for breakfast

2026-02-25 • via Nuitee
S
Siang • solo_traveller • my
9
2026-02-22 • via Nuitee
B
Belinda Puau • couple • my
10
2026-02-14 • via Nuitee
S
Siang • family_with_children • my
9
2026-02-12 • via Nuitee
A
Apple Barney Soon L P • couple • bn
8
2026-02-09 • via Nuitee
L
Leanza • family_with_children • gb
9
Pros:

Great location and good value for money. Nice rooms

2026-01-31 • via Nuitee
N
Noy • couple • bn
7
2026-01-27 • via Nuitee
N
Ni Lar • couple • bn
9
2026-01-24 • via Nuitee
H
Hj Hassan • couple • bn
9
Like to stay again here and will recommend others.
Pros:

The room we stay near the lift & very convenient.
The view facing to the main road is lovely. I like it.
The service staffs are friendly.
The respond time for the serviced is very fast.

Cons:

Nothing.

2026-01-19 • via Nuitee
N
Ni Lar • couple • bn
9
2026-01-14 • via Nuitee
K
Kumareson • couple • my
8
2026-01-14 • via Nuitee
N
Nur • couple • my
8
2026-01-11 • via Nuitee
S
Steffi Supang • couple • my
10
2026-01-08 • via Nuitee
H
Hj Riz • couple • bn
7
Amazing stay&frenly staff
Pros:

Frenly staff.. Cleanliness, hospitality

Cons:

So far nothing

2026-01-04 • via Nuitee
H
Hj Riz • couple • bn
8
Amazing stay and frenly staff
Pros:

Everthing.. The staff the hotel the hospitality.

Cons:

Just the parking area if there is event going on not enough parking for hotel guest. Also please add more on a breakfast menu.

2026-01-04 • via Nuitee
S
Subia • family_with_children • my
7
2026-01-03 • via Nuitee
Z
Zac • extended_group • my
10
2026-01-02 • via Nuitee