Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Great food
Excellent service
Cons:
Small room size
Some service issues

Categories

Cleanliness
9.36
The hotel was extremely clean and well maintained, with attention to cleanliness noted by multiple guests.
Service
9.83
Staff were described as superb, friendly, and accommodating, contributing significantly to a positive experience.
Location
9.37
The location received praise for its beauty and nearby attractions, enhancing overall satisfaction.
Room Quality
9.12
Rooms were generally considered comfortable and well-designed, although some reviews mentioned they could be smaller compared to other hotels.
Amenities
8.95
The hotel offers great amenities, though some suggestions were made regarding improvement in services like food options.
Value for Money
9.31
Overall value was viewed positively, with guests feeling satisfied in relation to what was received for the price.
Food and Beverage
8.86
Food quality was mentioned as excellent, especially certain dishes, but there were also some limitations noted.
Overall Experience
9.63
Guests expressed love for their stay, pointing out many positives, while minor issues were considered trivial.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:31

Property Description

Luxurious Accommodation
Experience 5-star service and comfort at Sana Tulum Beachfront Boutique Hotel. Enjoy beautifully furnished rooms with modern amenities such as flat-screen TVs, air conditioning, and private terraces.

Beachfront Paradise
Relax on the private beach or by the outdoor swimming pool, surrounded by lush gardens. Indulge in the stunning ocean views and unwind in the tranquil atmosphere of this beachfront paradise.

Culinary Delights
Savor delicious cuisine at the hotel's restaurant offering a diverse menu of American, Mediterranean, and Mexican dishes. With options for vegetarians, kosher, and vegans, there's something to satisfy every palate.

Book now to experience a luxurious beachfront getaway at Sana Tulum Beachfront Boutique Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 178 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.12
Amenities: 8.95
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.63
A
Amir • couple • de
8
2026-03-15 • via Nuitee
M
Martin • couple • gb
10
We loved our time here. All the staff were exceptional as was the service.
Pros:

Beautiful hotel in a beautiful location.

2026-03-09 • via Nuitee
L
Lael • couple • us
9
Lovely. Beautiful. Clean. Elegant.
Pros:

The property was stunning and well maintained. The exterior and interior design is delightful.

Cons:

Could have had a few more food options on the menu for breakfast and dinner. Staff sometimes gave confusing messages about logistics but overall were very warm and friendly.

2026-03-08 • via Nuitee
T
Tal • couple • il
10
Pros:

Such a peaceful place, with good vibes and great service

2026-03-05 • via Nuitee
S
Stephane • couple • fr
10
Hôtel sublime
Pros:

Emplacement au bout de la plage
Plage nettoyée des sargasses par le tracteur
Hôtel splendide
Fauteuils réservés face à la plage
Restauration très bonne
Petit déjeuner sur la plage face à la mer
Service très disponible et ultra rapide via What’sApp
Tranquillité (un peu plus de monde le week end + DJ le dimanche)
Musique d’ambiance chill
Voiturier pour la voiture (qui reste disponible en 5 minutes - 10€/nuit).

1 des meilleurs sinon LE meilleur hôtel en 30 ans de voyage en terme de compromis situation/qualité/service (disons dans le top 3)

Cons:

Le service initial n’est pas toujours à 100% rigoureux dans le détail (ex : oubli de remettre de l’eau ou du savon)
Mais la réactivité est extrême (dans les 2 mn)

À savoir : la zone hôtelière est loin de la ville donc c’est mieux d’avoir une voiture si vous voulez sortir.
Les restaurants de la zone hôtelière sont évidemment un peu plus cher qu’en ville.

Le point « gris » de Tulum reste les sargasses. Fin février ça commençait à être limite (même si notre hôtel et les 2 autres situés juste en-dessous de lui sont ceux qui ont les meilleurs services de nettoyage de la plage - tracteur). Donc on s’est baigné tous les jours sans problèmes mais pas de plage « immaculée » (peut être en décembre-janvier mais en février les sargasses sont déjà là).

2026-03-04 • via Nuitee
K
Kimber • solo_traveller • us
8
2026-03-02 • via Nuitee
A
Alain • family_with_children • fr
1
on est pari au bout d'une heure
Pros:

rien

Cons:

On est arrivé on est parti au bout d'une heure.
Chambre pas insonorisée. Litterie mauvaise. Douche sans porte
Le séjour de l'hotel a été prépayé et prélevé dans son intégralité via booking.
Quant on est arrivé ils nous ont prélevé 498.88 euros pour couvrir d'eventuels frais pendant le sejour, c'etait le 21 février. Aujourd'uile 1er mars l'argent n'a toujours pas été remboursé.

2026-03-01 • via Nuitee
R
Renate • couple • at
10
Pros:

Lage super, Beachfront Room herrlich, sehr hell und freundlich!

Cons:

Strandliegen möglicherweise nicht für alle verfügbar bei voller Besetzung

2026-03-01 • via Nuitee
A
Alexander • couple • at
10
We had an incredible stay at Sana Beachfront Hotel with perfect rooms, delicious food, beautiful design, and exceptional
Pros:

I had an absolutely amazing week at Sana Beachfront Hotel. Everything was perfect — the room was spotless and beautifully designed, the food was delicious, and the atmosphere throughout the hotel was relaxed and stylish. I especially loved the unique design of the hotel; it creates such a special and welcoming vibe.

What truly made our stay exceptional was the outstanding service. A huge thank you to Renato, Joss, and Jonathan from the concierge team — they went above and beyond in every way. Their attention, kindness, and professionalism were incredible. They also gave us fantastic local tips, including a recommendation for a stunning nearby Cenote.

Highly recommended — we would come back anytime!

Cons:

-

2026-02-24 • via Nuitee
J
John • couple • gb
8
2026-02-11 • via Nuitee
V
Vladimir • couple • lt
10
2026-02-10 • via Nuitee
A
anat • couple • il
10
Perfect hotel
Pros:

Perfect room and facilities . Great service and breakfast !

Cons:

Nothing

2026-01-27 • via Nuitee
H
Herbe • couple • mx
10
Pros:

El cuarto muy bonito, todas las amenidades!!

Cons:

La comida del restaurante del hotel no era muy variada

2026-01-25 • via Nuitee
K
Katrin Amni • couple • is
10
Pure Perfection by the Sea
Pros:

An outstanding hotel in every sense — from the beautiful facilities to the exceptional staff. Immaculately clean, vibrant, and thoughtfully designed, it delivered a truly sensory vacation experience. The beachfront is simply spectacular, and the staff consistently went above and beyond, always one step ahead and anticipating our every need.

Cons:

Nothing

2026-01-25 • via Nuitee
M
Marvin • couple • us
10
2026-01-20 • via Nuitee
B
Brandy • couple • us
9
Dream like property and people
Pros:

The service was incredible. They were very communicative and helpful. The property is gorgeous and the location is within walking/biking distance to excellent restaurants, clubs and shops

Cons:

We had a private pool on the rooftop and it was amazing but the common area pool was dead and underwhelming. At the time of our stay there was so much seaweed on the beach it made the beach front property inaccessible

2026-01-19 • via Nuitee
Y
Yoni • couple • us
10
A slice of heaven! A beautifully designed, heart-centered hotel in a perfect location.
Pros:

A true slice of heaven! Sana Tulum is one of the best hotels I’ve ever stayed in. Every part of the experience felt thoughtful, memorable, and deeply special. From the very first touchpoint with the concierge before we arrived, and throughout our stay, the staff was consistently kind, attentive, and genuinely caring.

The hotel itself is a masterpiece of architectural design. The food, the comfort, the music, and the intentional layout of the rooms, dining spaces, rooftop, and especially the beachside outdoor sitting and dancing area—all of it felt beautifully curated. The location was also incredible: on a beautiful, safe street with amazing restaurants and charming boutique shops just a short walk away.

What a gift. Thank you so much. We will absolutely be back!

Cons:

can't think of anything...

2026-01-14 • via Nuitee
S
Silvana • solo_traveller • mk
10
Understated luxury in perfect harmony with nature
Pros:

This hotel is a true eco-luxury boutique gem that perfectly reflects the unique spirit of Tulum. Intimately sized and beautifully designed, it is nestled between the jungle and the sea, blending seamlessly with nature while offering refined comfort and a deeply calming atmosphere. From the moment of arrival, the hotel’s positive energy and tranquil vibe make you feel completely at ease.
The beach is pristine and stunning, ideal for long walks, while the jungle surroundings add a sense of privacy, harmony, and connection with nature. Watching the sunrise over the ocean is an unforgettable experience. The atmosphere is peaceful and serene, ideal for disconnecting and fully relaxing.
The rooms were exceptional—spacious, beautifully curated, and supremely comfortable, with natural materials, artisanal details, and high-quality finishes. Everything was immaculate and thoughtfully designed, creating a sense of intimacy, authenticity, and refined boutique luxury.

Another wonderful aspect is the friendly, open atmosphere of Tulum South Beach. It’s incredibly easy to meet people here—whether during beach walks, at nearby cafés, or over sunset cocktails—which adds a warm and social dimension to the otherwise tranquil experience.
The staff were warm, professional, and genuinely attentive, adding to the sense of personalized boutique hospitality. A special mention goes to the manager, Sonja, who was truly exceptional—kind, attentive, and highly professional, ensuring a seamless and welcoming experience throughout the stay.
SANA TULUM is perfect for travelers seeking a boutique eco-luxury experience, combining jungle, beach, sustainability, tranquility, and understated elegance in one of Tulum’s most beautiful settings. Highly recommended—I would gladly return.

2026-01-12 • via Nuitee
R
Rachel • couple • gb
7
2026-01-10 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-01-04 • via Nuitee