Hotel HSR

Hotels
5.9 (3741 reviews)
Calle 31 Este , Panama City , pa

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
24-hour security
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Review Highlights

Pros:
Location
Comfortable beds
Cons:
Dirty conditions
Poor service
Unpleasant experiences

Categories

Cleanliness
3.6
Multiple reviews highlighted the presence of cockroaches, dirty rooms, and lack of cleanliness standards.
Service
5.6
Several reviews mentioned poor service, especially at reception.
Location
10
Positive mention of the hotel's location in several reviews.
Room Quality
4.6
Negative feedback regarding room conditions, including small size and bad maintenance.
Amenities
4.6
Comments on lack of basic amenities like hot water, clean towels, and functioning TV.
Value for Money
7.6
Some reviews noted that the price might be good but does not justify the poor conditions.
Food and Beverage
6.6
One positive mention of the restaurant, but overall lack of information.
Overall Experience
4.6
General disappointment across multiple reviews with the stay and a request for refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:12

Property Description

Luxurious Amenities
Hotel HSR, located in Panama City, boasts a range of upscale amenities including an outdoor pool, fitness center, and terrace for a relaxing stay.

Gourmet Dining
Indulge in delicious meals at the on-site restaurant and enjoy the convenience of room service during your stay in one of the air-conditioned rooms with free WiFi.

Convenient Location
With easy access to popular landmarks like Ancon Hill and Rod Carew National Stadium, as well as a complimentary shuttle service and multilingual staff, Hotel HSR ensures a seamless and enjoyable travel experience.

Book your stay at Hotel HSR now for a memorable and comfortable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 3741 reviews
Cleanliness: 3.6
Service: 5.6
Location: 10
Room Quality: 4.6
Amenities: 4.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 4.6
M
Marco • solo_traveller • pa
5
Pros:

Tv

Cons:

El aire no enfría

2026-02-14 • via Nuitee
S
Sam • solo_traveller • gb
1
Dump avoid!
Pros:

Nothing

Cons:

Swimming pool had what looked like a dead bird in it , room was filthy paint peeling off the walls, a/c was useless, wheels bins scattered all around the inside of the building, people loitering everywhere inside like some sort of crack den, breakfast cost me an extra 6 dollars ... woukdnt of been paid 6 dollars to eat it

2026-02-14 • via Nuitee
O
Oscar • couple • pa
4
2026-02-14 • via Nuitee
Z
Zuleyma • couple • pa
10
Pros:

El trato del personal, la habitación y la ubicación

Cons:

Todo me gustó

2026-02-14 • via Nuitee
P
Prescott • couple • pa
10
2026-02-13 • via Nuitee
C
Carlos • solo_traveller • cr
7
Pros:

La atención....

Cons:

La primera noche el baño tubo una gotera...

2026-02-13 • via Nuitee
M
mendoza • extended_group • co
1
Lleno de cucarachas
Pros:

No me gustó lleno se cucarachas

Cons:

Lleno de cucarachas y no lo aseaban diario y no me han regresado mi dinero les dije al 2 día lo de las cucarachas y me obligaron. A quedarme ahí dijeron q no hacían devolución y yo en un pais qué no es el mio me toco

2026-02-13 • via Nuitee
Y
Yakira • solo_traveller • pa
4
Pros:

Desayuno

Cons:

Piscina y mas remodelaciones

2026-02-13 • via Nuitee
C
Carlos • couple • pa
7
2026-02-13 • via Nuitee
C
Carlos • couple • pa
7
2026-02-13 • via Nuitee
A
Armando • solo_traveller • pa
7
2026-02-13 • via Nuitee
K
Kevin • couple • pa
1
2026-02-12 • via Nuitee
G
Gonzalez • couple • pa
5
2026-02-12 • via Nuitee
T
Teresita • extended_group • cr
5
2026-02-12 • via Nuitee
M
Moore • solo_traveller • us
6
2026-02-12 • via Nuitee
M
Manuela • couple • co
1
Malísima, no lo recomiendo
Pros:

Nada!

Cons:

Les hace falta mucho aseo, las piscinas no son lo que muestran son tanques con agua y sucia!
Publicidad demasiado engañosa!!!
Demasiadas cucarachas y mucho veneno que podrían intoxicar a una persona, un olor desagradable en las habitaciones y demás

2026-02-11 • via Nuitee
I
Iliana • solo_traveller • pa
10
Pros:

Súper limpio y muy cómoda la cama, el aire perfecto y televisión grande.. perfecto para el precio.

2026-02-11 • via Nuitee
C
Cristian • solo_traveller • pa
4
Me decepcione un poco con la forma de manejo de filtración
Pros:

La atención del restaurante le doy un 1000%

Cons:

Que se filtra el agua en las habitaciones y pones la queja y la recepcionista te responde de una manera muy fuera de lugar.

2026-02-11 • via Nuitee
Y
yenni • solo_traveller • pa
9
2026-02-11 • via Nuitee
M
Martínez • couple • pa
8
Pros:

La vista y la habitación muy comoda

Cons:

El desayuno primero no te dan opciones a la carta ni nada lo que me dieron no lo como y las sabanas estaban manchadas y la piscina no estaba limpia

2026-02-11 • via Nuitee