The Hotel Syracuse

Hotels
7.7 (1117 reviews)
Rue Tata , Casablanca , ma

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly staff
Cons:
Noise issues at night
Cleanliness and maintenance concerns

Categories

Cleanliness
6.88
Some reviews indicated issues with maintenance and cleanliness.
Service
8.35
Staff was friendly and helpful, although there were some concerns about miscommunication.
Location
8.89
Location was highly praised for its proximity to attractions.
Room Quality
7.34
Rooms were generally clean but had some issues like noise and bathroom maintenance.
Amenities
6.87
Basic amenities available but some issues reported with bathroom facilities.
Value for Money
7.83
Overall good value for a central location, despite some drawbacks.
Food and Beverage
7.88
Breakfast was mentioned positively, and the dining was generally favorable.
Overall Experience
7.55
A mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:58

Property Description

Prime Location in Casablanca
The Hotel Syracuse is ideally situated in Casablanca, offering a convenient base to explore the city's attractions such as the Central Market, Arab League Park, and Casablanca Cathedral.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, wardrobe, and private bathroom. Enjoy city views from select units with balconies and stay connected with free WiFi throughout the hotel.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at The Hotel Syracuse. Don't forget to try out our on-site restaurant offering a variety of culinary delights.

Ready to experience a memorable stay in Casablanca? Book your room at The Hotel Syracuse now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 1117 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.55
G
Gyula Levente • couple • hu
10
2026-02-14 • via Nuitee
H
Hesham • solo_traveller • eg
1
2026-02-14 • via Nuitee
L
lorena • couple • es
5
Pros:

El personal y el desayuno

Cons:

Por la noche de escucha mucho ruido de la calle .

2026-02-14 • via Nuitee
B
Brahim • solo_traveller • ma
7
Pros:

Mi piacerebbe tornare un giorno. E consigliò gente de visitarlo.

2026-02-13 • via Nuitee
M
Mathilde • solo_traveller • fr
6
2026-02-13 • via Nuitee
C
cris • solo_traveller • it
10
Pros:

Ubicación excelente
Habitación muy cómoda
Personal en recepción atento y amable

Para repetir

Cons:

Todo bien

2026-02-13 • via Nuitee
D
Dave • couple • gb
9
Great hotel for a city visit.
Pros:

Great location, comfy bed and lovely breakfast.

Cons:

A kettle in the room.

2026-02-12 • via Nuitee
A
André • couple • ma
9
Pros:

Persônnel super

Cons:

La disponibilite du personnel

2026-02-12 • via Nuitee
I
Iasiello • couple • it
7
Giusto una notte!
Pros:

La comunicazione e L'accoglienza sono stati molto buoni.

Cons:

Purtroppo la vista della città non è un granché considerato che avevamo un palazzo abbandonato e mezzo distrutto.
La colazione molto lenta che ci ha ostacolato per ripartire con calma dalla stazione, per raggiungere la prossima meta!

2026-02-11 • via Nuitee
S
samad • solo_traveller • es
10
2026-02-10 • via Nuitee
A
Abdellah Lahrach • couple • ma
5
2026-02-10 • via Nuitee
A
Anna • couple • ru
8
Pros:

Близко к Каса Порту и дружелюбный персонал

Cons:

На полу непонятные разводы, ощущение грязи, шумная вентиляция

2026-02-10 • via Nuitee
V
Valentina • couple • it
7
2026-02-10 • via Nuitee
K
Kalle • extended_group • fi
7
Pros:

Really comfy beds and location was good!

Cons:

No minifridge or anything but that was fine, lil bit noisy in the mornings and shower could use some improves.

2026-02-10 • via Nuitee
S
Sabine • solo_traveller • de
4
2026-02-09 • via Nuitee
Y
Yahya • couple • fr
1
Did not meet our expectations
Pros:

The location

Cons:

How inaccurate the room looked compared to the photos , noticeable smell , moldy bathroom , pigeons noises on the roof and windows that never closed properly , stains and bad smell on the sheets , lamp next to the bed not working , very small elevator , broken mirror.. the list goes on

2026-02-09 • via Nuitee
J
Jernej • couple • si
8
2026-02-09 • via Nuitee
A
ania • couple • pl
7
2026-02-09 • via Nuitee
A
Ahmed • couple • de
7
2026-02-09 • via Nuitee
S
Sabine • solo_traveller • de
4
Enttäuschend
Pros:

Das Zimmer war groß, das Haus liegt relativ zentral, die Dusche war heiß. Bushaltestellen sind in der Nähe.

Cons:

Bei unserer Ankunft, wir ( 5 Freunde) hatten am selben Tag 3 Zimmer gebucht, wurde uns gesagt, dass die Zimmer plötzlich nicht verfügbar seien. Wir sollten dann zu dritt in ein Familienzimmer statt in zwei Zimmer. Nach endloser Diskussion 1/2h und Besichtigungen von Zimmern die uns aufgeschwatzt werden sollten, waren dann nach unserer Ankündigung, die Änderung nicht akzeptieren zu können plötzlich doch alle Zimmer verfügbar. Das gebuchte Frühstück gab es erst um 9.00 Uhr, bei meiner frühen Abreise zeigte sich das Personal außerstande auch nur Kaffe anzubieten. Das Zimmer war spartanisch eingerichtet, die Terassentür ließ sicht
nicht verschließen, es gab auf der schmutzigen Terasse keine Möbel. Die Treppe ( Fluchtweg ) war ohne nachvollziehbaren Grund mit einem Gitter abgeschlossen. Man konnte unsere Zimmer in der 4/5.Etage nur mit dem Aufzug verlassen. Auch auf meine mehrfachen
Nachfragen und Hinweise auf Gefahr im Brandfall wurde der Durchgang nicht geöffnet. Wir haben uns damit nicht wohl gefühlt.

2026-02-09 • via Nuitee