Mastiff Select Mandavya Dharamkot, McLeodganj

Hotels
10 (8 reviews)
Ward No.2,Bhagsunag,Dharamkot,Mc-leod Ganj,Dharamshala,Kangra,Himachal Pradesh-176219 , Dharamshala , in

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great service and hospitality
Clean and well-maintained environment
Cons:
Strong chemical smell in the room
Poor food quality

Categories

Cleanliness
10
The room had a strong chemical smell that caused discomfort.
Service
10
The staff were very kind and accommodating, providing personal attention.
Location
10
The hotel is located in a serene area, ideal for a peaceful getaway.
Room Quality
10
Chemical smells affected the overall room quality negatively.
Amenities
10
Good amenities, although some were not available (e.g., pool bar).
Value for Money
10
Pricey for the quality experienced during the stay.
Food and Beverage
10
Food options were not satisfactory.
Overall Experience
10
Mixed experiences overshadowed by health issues and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:03

Property Description

Luxurious Accommodation: Stay in elegantly designed rooms equipped with modern amenities for your comfort and convenience.

Exquisite Dining: Indulge in a culinary delight at our on-site restaurant offering a variety of delectable dishes to tantalize your taste buds.

Convenience and Connectivity: Enjoy free WiFi, room service, and a 24-hour front desk ensuring a seamless stay experience for all guests.

Experience luxury and comfort at Mastiff Select Mandavya Dharamkot. Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 8 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Siddharth • solo_traveller • in
10
really great people should explore for a nice experiance
Pros:

its like visitng a friends home

2026-01-19 • via Nuitee
R
Ran • solo_traveller • in
9
2026-01-19 • via Nuitee
R
Rajat • couple • in
10
It was amazing property to stay
Pros:

The Welcome.they did
The warmth
The hospitality

Cons:

..

2025-11-21 • via Nuitee
O
Ole • family_with_children • dk
7
Pros:

Nice and clean. Good rooms

Cons:

No alcohol license. Pool bar was not open

2025-11-07 • via Nuitee
M
Menitta • solo_traveller • th
1
Extremely disappointed and deeply sad about the lack of integrity and professional standards.
Pros:

Honestly, I didn’t find anything that I personally liked during my stay.

Cons:

Extremely disappointing experience — not suitable for guests with health sensitivities

I stayed at Mastiff Select Mandavya Dharamkot, Himachal Pradesh, India, from October 30 to November 5, 2025.

• October 30 – November 2: booked directly with the hotel (4 nights)

• November 3 – 5: booked through Booking.com (3 nights, non-refundable)

On October 27, before check-in, the hotel asked me to pay half of the total amount in advance, which I did.

At check-in, I asked if I could cancel the Booking.com reservation (Nov 3–5) to try another place, but the hotel refused, so I paid the full amount of ₹7,800 per night for 7 nights (₹54,600 total).

Shortly after arriving, I immediately noticed a strong chemical smell in the room and hallway that caused headache, fatigue, and breathing difficulty. I informed the front desk about my thyroid and chemical sensitivity and requested that no chemical cleaning products be used.

To make the room tolerable, I cleaned the walls and floor myself using water and natural scents, but the smell persisted. The hotel also did not allow me to open the window, saying it was because of monkeys, leaving no ventilation or fresh air.

That night, I tried to stay but woke up with a severe headache. On October 31, I decided to check out early due to the health impact, even though I expected no refund. This was my first time ever cancelling a hotel stay.

The manager later refunded the direct-booking nights (Oct 31 – Nov 2) but refused to refund Nov 3 – 5, saying it was Booking.com’s responsibility. After more than 10 follow-ups, Booking.com confirmed that a refund was possible under health-related circumstances if approved by the hotel. I shared my doctor’s letter explaining my condition, but the hotel still refused, saying Booking.com wouldn’t allow it — which Booking.com denied.

Under the Consumer Protection Act, 2019, I am a consumer who paid in advance for hotel services.

2025-11-06 • via Nuitee
S
Subrahmanyam • family_with_children • in
9
Pros:

The stay was great

Cons:

Food was not good

2025-10-24 • via Nuitee
O
Ofek • solo_traveller • il
10
Pros:

I had an amazing stay at Mastiff Hotel in Dharamkot. The staff were incredibly kind, helpful, and always went out of their way to assist me with anything I needed whether it was arranging a taxi or taking care of small details in my room. The hotel was always clean and well-maintained, and the overall atmosphere was warm and welcoming. I truly appreciated their hospitality and the personal attention they gave throughout my stay. Highly recommended!

2025-10-16 • via Nuitee
O
Oren • young couple • il
10
Exceptional
2025-04-24 • via Nuitee