Hotel Grace Galaxy

Hotels
5.6 (533 reviews)
SV Road, Bandra West , Mumbai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Location is excellent
Helpful staff
Cons:
Poor cleanliness
Unsatisfactory room conditions

Categories

Cleanliness
3.35
The reviews indicate significant issues with cleanliness, including dirty rooms and mould.
Service
6.35
Mixed reviews on service; while some staff were helpful, there were issues with management and response times.
Location
8.35
Location was frequently praised as excellent and ideal for exploring the area.
Room Quality
4.35
Rooms were described as shabby and some had issues like dead cockroaches and seepage.
Amenities
5.35
Amenities were average; there were complaints about the lack of hot water and room service.
Value for Money
6.85
Some perceived value for money given the location, but cleanliness issues detracted from this.
Food and Beverage
4.85
Breakfast quality was criticized, indicating room for significant improvement.
Overall Experience
5.35
Overall experience was negatively impacted by cleanliness and room issues, but location was a plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:53

Property Description

Explore Mumbai's Attractions
Hotel Grace Galaxy is ideally located near popular attractions like Mahim Beach, Juhu Beach, and Dadar Railway Station, making it the perfect base for your Mumbai adventure.

Comfortable and Convenient Stay
Enjoy air-conditioned rooms with free WiFi and a restaurant on-site. Benefit from room service, a 24-hour front desk, and currency exchange services during your stay.

Scenic City Views
Relax in well-equipped rooms featuring flat-screen TVs and city views. Some rooms offer glimpses of Mumbai's bustling city life, adding to the charm of your stay.

Experience the best of Mumbai at Hotel Grace Galaxy. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    People 10 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 533 reviews
Cleanliness: 3.35
Service: 6.35
Location: 8.35
Room Quality: 4.35
Amenities: 5.35
Value for Money: 6.85
Food and Beverage: 4.85
Overall Experience: 5.35
I
Iftikar • couple • in
1
Worst experience
Pros:

Nothing was professional, infact they didn’t allowed us to stay even though our booking was confirmed. They asked for extra money and when we denied they didn’t allowed us to stay at late midnight which truly violated safety of mine and my spouse.

Cons:

Nothing was professional, infact they didn’t allowed us to stay even though our booking was confirmed. They asked for extra money and when we denied they didn’t allowed us to stay at late midnight which truly violated safety of mine and my spouse.

2026-03-04 • via Nuitee
T
Thumara • solo_traveller • lk
9
2026-02-28 • via Nuitee
K
Kyrillos • couple • gr
2
Pros:

Кроме расположения - ничего)

Cons:

Первое что нас встретило, не считая швейцара - тараканы
Они охамели уже настолько , что не разбегались даже при свете)
К общей картине - если не включать вентилятор на потолке, то слышно как над тобой бегают мышки в перекрытиях) так себе чувство. Отель требует полной реновации. Либо отдать в другие, более хозяйственные руки, так как местоположение крайне удачное

2026-02-22 • via Nuitee
T
TRAVELAD • extended_group • in
7
2026-02-12 • via Nuitee
E
edith • solo_traveller • re
8
Pros:

Chambre spacieuse. Calme. Emplacement.

Cons:

La salle de bains à besoin d une douche avec flexible, un rideau de douche et du savon shampoing.

2026-01-25 • via Nuitee
S
SWAPNIL • solo_traveller • in
10
2026-01-20 • via Nuitee
P
Prisha • extended_group • in
3
2026-01-20 • via Nuitee
M
Mohamed Iqbal Abdullah • family_with_children • mu
3
Cons:

The water of the shower was disgusting.

2026-01-20 • via Nuitee
A
Arend • solo_traveller • nl
10
Pros:

Amazing hotel, wonderful personel

2026-01-18 • via Nuitee
V
Vencatasamy • extended_group • mu
5
Pros:

Good location reception staff very supportive

Cons:

Shower water flow medium quality of water temperature

2026-01-17 • via Nuitee
T
Trupti • solo_traveller • in
9
2026-01-16 • via Nuitee
M
Mohammed • couple • gb
10
2026-01-15 • via Nuitee
R
Ranganathan • family_with_children • in
10
Served the purpose
Pros:

The staff are good

Cons:

Lift indication LED are to be replaced

2026-01-14 • via Nuitee
S
Sharma • couple • in
4
2026-01-05 • via Nuitee
S
Sevil • couple • az
2
2026-01-05 • via Nuitee
L
Laleng Mawia • family_with_children • in
2
Only for stay when you have no options invthe area
Pros:

Location

Cons:

Very unsafe lift

2026-01-04 • via Nuitee
A
Abdulrauf • couple • gb
5
Great location for the price, but you get what you pay for!
Pros:

Great location in Bandra

Cons:

Needs upgrading. It’s probably a 1or 2 star. Just general refurb required.

2026-01-03 • via Nuitee
D
Dean • family_with_children • in
9
2025-12-30 • via Nuitee
S
SURESH KUMAR • solo_traveller • ae
1
Staff at the property are totally irresponsible and the property is facilities are not enough to consider it as a Hotal.
Pros:

I don’t like anything in this property and we can’t say it’s a hotel.

Cons:

It was not worth to the money and all facilities are totally disappointing.

2025-12-25 • via Nuitee
T
Trendycurls • extended_group • in
1
Pros:

Did not like anything about the place. A total rip off. The pictures shown on booking.com are all false . Daylight robbery.

Cons:

The overall condition of the accommodation was extremely disappointing for the price we paid for one night was almost 8k unbelievable .The room had an unpleasant odor, lacked sufficient toilet rolls and tissues, and the bathroom was outdated with a rusted shower. The soap dispensers were dirty and broken, and the presence of cockroaches was unacceptable. Additionally, the fridge was not functioning, the bedsheets were rough, and the bath towels were discoloured. This was the worst accommodation we have experienced. The entrance, building, and reception area were all poorly maintained and uninviting.

2025-12-22 • via Nuitee