Hunza Serena Hotel

Hotels
9.2 (158 reviews)
Hunza Serena Inn, Karimabad, Hunza, Pakistan , Hunza , pk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Polite staff
Nice breakfast
Cons:
Inconsistent food quality
Untrained staff in some cases

Categories

Cleanliness
9.13
The cleanliness was generally appreciated, but there were some concerns about a smell in one of the bathrooms.
Service
9.6
Many reviews highlighted the polite and helpful nature of the staff, though there were serious concerns from one review about untrained staff.
Location
9.64
The location was favorably mentioned, especially for its proximity to local attractions.
Room Quality
9.59
Rooms received positive comments for being clean and well-furnished.
Amenities
8.62
While certain amenities like the pool and gym were appreciated, there were complaints about missing advertised features.
Value for Money
9.08
Guests felt it offered good value, but some amenities were lacking.
Food and Beverage
8.13
Food quality was a common point of contention, with some guests finding it average or lackluster.
Overall Experience
9.8
Despite some concerns, most guests had a very enjoyable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:22

Property Description

Luxurious Accommodation
Indulge in our beautifully designed rooms with modern amenities for a comfortable stay.

Scenic Views
Enjoy breathtaking views of the Hunza Valley and surrounding mountains from our garden and terrace.

Exceptional Service
Our friendly staff are available 24/7 to assist with any requests, ensuring a memorable experience.

Book your stay at the Hunza Serena Hotel today and experience luxury in the heart of Hunza.

Important information:

The property does not accept American Express cards as a form of payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 158 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.8
S
Syed Haider Ali • solo_traveller • pk
10
2026-05-08 • via Nuitee
S
Shunsuke • couple • jp
8
Pros:

施設はとても清潔で過ごしやすかった。食事も美味しかった。

Cons:

突然、部屋の移動を強いられた。移動先はベストな部屋だと聞いていたが移動前の部屋の方が良かった。またwifiが繋がりにくい。

2026-05-05 • via Nuitee
S
Safia • solo_traveller • us
10
This is the best Serena Hotel in Pakistan. Highly recommend it. Location is excellent. Close to bazaars and the forts.
Pros:

The view from every room is breathtaking.

2026-05-01 • via Nuitee
S
Saleem • solo_traveller • us
10
2026-04-29 • via Nuitee
M
Muhammad Ameer • solo_traveller • pk
10
2026-04-26 • via Nuitee
M
Motors • solo_traveller • pk
10
2026-04-23 • via Nuitee
K
Khan • family_with_children • pk
10
2026-04-09 • via Nuitee
C
Cristina • couple • fr
10
Magic!
Pros:

The culture and craft tradition at the hotel!

Cons:

More local food would be very much appreciated

2026-04-08 • via Nuitee
H
HAMZA • couple • us
9
Amazing stay - the staff goes above and beyond!
Pros:

Perfect location, clean, excellent customer service.

Cons:

Nothing to note

2026-04-06 • via Nuitee
C
CHIE • solo_traveller • jp
10
秘境のリゾート
Pros:

夜中に数時間電気が来なくなるが、それ以外は不便することなく快適に過ごすことができた。ドライフルーツや飲み物を無料で頂くことができ、小腹が空いた時にも困らなかった。

Cons:

オフシーズンで客が少ない時期だったこともあるのか、朝ご飯の種類は毎日同じだった。でもローカルな食べ物が食べられて良かった。長く滞在するには費用が高い。

2026-03-21 • via Nuitee
A
Asadullah • couple • pk
10
2026-02-22 • via Nuitee
L
Leonor • couple • es
10
Pros:

Excellent stay. Facilities are amazing, staff very friendly and location and views superb.

2026-01-26 • via Nuitee
A
Ali • family_with_children • pk
8
2026-01-21 • via Nuitee
A
Asif • family_with_children • pk
10
2026-01-20 • via Nuitee
A
Ayub • family_with_children • pk
10
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
H
Hamid • family_with_children • pk
9
Excellent
Pros:

It has an amazing outdoor heated pool surrounded by mountains.

2026-01-19 • via Nuitee
A
Asfandyar • family_with_children • pk
10
2026-01-19 • via Nuitee
A
Ali • solo_traveller • pk
9
2026-01-19 • via Nuitee
F
Faisal • couple • pk
10
2026-01-15 • via Nuitee
U
Usman • couple • pk
10
2026-01-13 • via Nuitee