Central Hotel Golders Green

Hotels
5 (1273 reviews)
35 Hoop Lane, NW11 8BS , London , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Very dirty
Poor service
Multiple repair needs

Categories

Cleanliness
2.14
The room was filthy with dirt and stains; significant cleaning issues were highlighted.
Service
7.11
Several guests noted friendly staff but mentioned issues with unprofessionalism and lack of presence.
Location
8.15
The location was frequently praised by guests as good and convenient.
Room Quality
3.1
Issues with cold rooms, broken amenities, and inadequate heating were reported.
Amenities
4.13
Missing basic amenities like soap, cups, and massage services were noted.
Value for Money
6.09
While some found it reasonable, many felt it did not match the price for the experience received.
Food and Beverage
5.14
No mentions of food or beverages, hence assumed to equate to standard expected quality.
Overall Experience
4.11
Various concerns about safety, upkeep, and overall experience reflected a poor stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:04

Property Description

Convenient Location

Located just a 5-minute walk from Golders Green Underground Station, OYO Central Hotel Golders Green offers easy access to transportation, making it a perfect choice for travelers looking to explore the city.

Comfortable Rooms

The hotel features bright and budget-friendly rooms, each equipped with a private modern bathroom, tea/coffee facilities, refrigerator, and a TV. Whether you are traveling for business or leisure, the cozy rooms provide a comfortable stay for all guests.

Diverse Dining Options

With a variety of international restaurants within walking distance, guests can indulge in a culinary journey right at their doorstep. From local eateries to global cuisines, there is something to satisfy every craving.

Book your stay at OYO Central Hotel Golders Green now and experience convenience, comfort, and culinary delights all in one place.

Important information:

Guests must telephone and or email the hotel at least 2 days before arrival to arrange key collection and check-in. Contact details can be found on the booking confirmation.

If you are due to arrive after 22:00 or on a Friday or Saturday, you must notify the hotel in advance.

Some pets are allowed, subject to prior arrangement and an additional charge.

Booking Fee: This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5
Based on 1273 reviews
Cleanliness: 2.14
Service: 7.11
Location: 8.15
Room Quality: 3.1
Amenities: 4.13
Value for Money: 6.09
Food and Beverage: 5.14
Overall Experience: 4.11
A
Andrew family_with_children gb
1
Safeguarding nightmare in a dirty, run down hotel.
Pros:

Initial staff we dealt with cleaning room was friendly.
Request to have rooms close together was initially ignored but a (failed) attempt was made to rectify this.
On site parking was easy to access.

Cons:

Hotel is run down, paint flaking off the walls, cracked glass, clear little / no maintenance is being done. The reception desk is never manned, meaning you are always phoning them if any assistance is required.
The actual rooms were dirty, previous occupants clothes still present (a sock on the wardrobe...) smashed plaster on wall by room, black mould present in the bathroom, bathroom fans blocked with dirt. Photos provided.
In the booking we asked for 2 rooms close together as staying with teenagers, this wasn't honoured but when we asked on arrival an attempt was made giving us rooms 24 and 25. However room 24 hadn't had the key returned by the previous occupied, but we were assured we'd have it when we left. Come that time, still no key so we were promised it'd be there when we returned after visiting London. Once again, it was not there, however we were assured we could still use the room as it "Locked from the inside". Ignoring the fact it also unlocked form the outside. The key for room 24, including a front door key to the hotel was not returned during our stay.
The hotel had apparently argued with the "abusive" previous occupier and blocked them. As a result we did not feel conformable using the second room, that occupier could have retuned at any point and left themselves in.
At this point we were not offered an alternative room.
This resulted in a very uncomfortable night with with 4 people in a triple room, with one of us sleeping on the floor. We pointed this out the following morning (by phone as the reception desk was not manned once again) and we were promised a refund for the second room. After chasing for this refund for 2 weeks it was eventually declined and told a reason for the change of mind was emailed to me. Shockingly, no email has been received.
The road passing the hotel appears to be a "Boy racer" hotspot with very little quiet.
This hotel is a big avoid even at a budget rate.

2026-08-28 via Nuitee
N
Neil solo_traveller gb
1
Don't leave anything of value.
Pros:

The price but taking into consideration my £170 trainers that dissappeared, it wasn't cheap

Cons:

Trainers went missing

2026-08-27 via Nuitee
T
Tanya solo_traveller gb
1
2026-08-27 via Nuitee
E
Erik Dahlhaug family_with_children no
6
Kunne trengt en oppussing. Slitent hotell. Derav prisen. OK verdi for pengene.
Pros:

Prisen.

Cons:

Prisen kommer av at hotellet kunne trengt en oppussing. Men det var vi klar over når vi booket hos inn. Reiser på økonomi så er dette et godt alternativ.

2026-08-27 via Nuitee
L
Lewis solo_traveller gb
1
Disgusting conditions
Pros:

The location and parking were the only positives of this hotel.

Cons:

The room was unclean, scruffy, smashed windows, rusty shower fittings, broken shower head, filthy pillows with no pillow case, smoke detector covered with plastic bags. Would avoid at all costs.

2026-08-25 via Nuitee
L
Lisamarie couple gb
7
2026-08-20 via Nuitee
G
Gazmend couple gb
1
3
Pros:

He’s very dirty, very old

Cons:

No respect very dirty nobody clean

2026-08-19 via Nuitee
S
Shelli solo_traveller gb
1
Pros:

מיקום

Cons:

הכל מלוכלך שבור ריח זוועה של בית זקנים עם מלא עובש שאי אפשר לנשום, אי אפשר לתקשר עם הבעלים

2026-08-19 via Nuitee
N
Neil solo_traveller gb
1
2026-08-19 via Nuitee
L
Lloyd couple gb
6
Great for what we wanted. A central base to sleep after spending the day at Lirds. Cheap and cheerful.
Pros:

Very central location. Easy to get to where we wanted to go.

Cons:

It needs a bit of TLC.

2026-08-18 via Nuitee
C
Chantelle solo_traveller gb
1
Cons:

It was dirty

2026-08-18 via Nuitee
L
Lisa couple gb
6
Perfectly safe stay, great transport connections. Just not the Ritz
Pros:

Convenient for concert. Free parking. No curfews

Cons:

Erm. Staff unwilling to come and check you in. Have to call a mobile to get anybody to let you in and give you keys. When I say staff. It’s one poor young lady. I have no issue with her at all. Perhaps if there were two people sharing reception duties…

Leads to next issue. Rooms were not clean, not because of lack of effort. Just a lack of staff. Also. Punch holes in walls don’t look too good.,

2026-08-16 via Nuitee
K
Kate family_with_children gb
1
We didn’t stay didn’t even check in saw room and left requested a refund
Pros:

It is a hazard to anyone and going through trading standards as they will not refund Nothing we did not stay we saw room and left was mouldy and black mould everywhere

Cons:

Nothing we did not stay we saw room and left was mouldy and black mould everywhere

2026-08-14 via Nuitee
A
Ali couple gb
4
2026-08-09 via Nuitee
S
Sam solo_traveller gb
1
2026-08-08 via Nuitee
W
wendy couple gb
1
Couldn’t stay there. Horrific
Pros:

Nothing

Cons:

Dirty, unsafe, no handles to close window, had to tie a metal wire to radiator and a chair, walls covered in mould and flies, ripped dirty net curtains carpet stinking and growing cannabis which can be seen clearly in windows as well as the smell

2026-08-07 via Nuitee
G
Guiot couple fr
2
Dépravé
Pros:

Rien

Cons:

Je déconseille fortement, nous avons attendu bien 45min avant que le personnel arrive alors que la personne était dans sa chambre entrain de dormir, les salles communes étaient salles, le pomau de douche casse rien n’allait

2026-08-05 via Nuitee
C
Chang Hung couple gb
10
2026-08-04 via Nuitee
J
Joshua couple gb
1
The most disgusting hotel I have ever stayed in, mould everywhere, water smelled like urine, hairs on the bed, dirty cut
Pros:

Only a ten minute walk to the tube station, and free parking

Cons:

Dirty, false photographs, rude staff

2026-08-03 via Nuitee
J
Judith extended_group gb
1
My stay was horrible
Pros:

It was easier to find on the map

Cons:

Rooms were filled with insects, shower wasn’t working, no fridge or microwave in any of the rooms I booked, bathtub was dirty.

2026-08-03 via Nuitee