Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Humidity issues
Cockroaches in some rooms
Steep access to hotel

Categories

Cleanliness
8.21
Some reviews mention cockroaches and humidity, slightly lowering the score.
Service
9.68
Reviews frequently highlight the friendliness and helpfulness of the staff, especially Ms. Kim Chi.
Location
9.22
The hotel is well-located near Sapa town, despite the uphill nature of the access.
Room Quality
9.17
Rooms are often described as spacious, modern, and clean.
Amenities
8.7
Amenities noted include a good breakfast and beautiful garden.
Value for Money
9.16
Overall satisfaction indicates good value for the price.
Food and Beverage
8.71
Good breakfast noted, but some mentions of humidity affecting comfort.
Overall Experience
9.18
Very positive overall experiences shared in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 02:20

Property Description

Scenic Views and Tranquil Setting
Sapa Chill Retreat offers guests a serene escape amidst the stunning landscapes of Sa Pa. Guests can unwind in the garden or soak in breathtaking city views from select rooms.

Delicious Dining Options
Sample delectable Asian cuisine at the on-site restaurant or whip up your own meals in the shared kitchen. Room service is also available for those looking to dine in the comfort of their rooms.

Convenient Services and Nearby Attractions
Experience top-notch hospitality with a 24-hour front desk, concierge assistance, and tour arrangements. Explore nearby attractions such as Sa Pa Lake, Sa Pa Stone Church, and more within easy reach from the hotel.

To book your tranquil retreat at Sapa Chill Retreat, visit our website or call us now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 110 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
T
Tanja couple si
8
Pros:

The size and the comfort of the beds.
View on a garden from the bathroom.

Cons:

Very limited breakfast for the price of the room.
Humidity in the bathroom and room windows.

2026-02-14 via Nuitee
V
Véronique couple fr
10
Pros:

Excellent rapport qualité prix.
Bon emplacement et chambres chaleureuses et originales avec super vue.

2026-02-12 via Nuitee
Đào Nguyệt couple vn
10
2026-02-11 via Nuitee
J
Josef extended_group gb
10
2026-02-09 via Nuitee
A
Andrzej
10
Pros:

I have had a truly wonderful experience at this hotel. The staff were polite and helpful, taking care of everything for me. The room was spacious and offered a fantastic view of Sapa and the surrounding mountains. I would highly recommend booking the Designer Room.The bed was positioned in such a way that you could enjoy the entire view of Sapa while lying in bed. Breakfast was served on the rooftop terrace, which is a very cool and nice setting. However, during my stay, the weather in Sapa was quite cold and damp, so having breakfast outdoors was not ideal.If I return to Sapa, I would gladly stay at the same hotel and in the same room again.

2025-12-09 via Nuitee
M
Max solo_traveller vn
9
Good
Pros:

Staff was very helpful. Ms. Kim Chi was nice and supportive for my early morning breakfast at 4am.
Hotel garden is small but fresh and blooming which keeps me enjoyable the neighborhood
The room is spacious and clean. Location is great when it is inside the hut of the Sapa central town
The hotel is located in the top of a slope, no step, it is valuable for people who would like to experience the terrain of mountain area in the north of Vietnam, prepare your health and luggage neat when uphill to reach hotel

2025-10-01 via Nuitee
T
Thi Thanh Hang extended_group cz
7
Pros:

Big beds and sheets

Cons:

Humidity and cockroach

2025-09-28 via Nuitee
E
Enrique couple es
10
Memorable
Pros:

Great time , excellent staff , miss Kim Chi was really helpful, and helped us to move around Sa Pa

Cons:

Nothing , well the hotel is uphill only that … but you are in a mountain

2025-09-20 via Nuitee
J
Jungkawn family_with_children kr
8
Pros:

시내와 가깝고 직원 친절하고 깨끗했어요

Cons:

흔히 아는 사파 계단식 논과 파시판 전망이 아닙니다.
kk호텔 라인에 있는 호텔이 뷰가 좋을 듯 했어요

2025-09-13 via Nuitee
R
Roxanne couple fr
10
Pros:

La montée vers l hôtel est sportive mais ça en vaut le coup, nous avons adoré notre chambre ainsi que le phô au petit déjeuner, le personnel est très arrangeant, c'est un superbe endroit que je ne peux que recommander !

2025-09-12 via Nuitee
M
maxime extended_group be
7
2025-09-11 via Nuitee
L
Lana couple il
10
2025-09-02 via Nuitee
R
Roman Antonio solo_traveller es
9
Pros:

Las habitaciones son modernas y cómodas.
Esta en pleno centro de la ciudad.
Tiene unas vistas estupendas.
Buen desayuno.

Cons:

Las escaleras para subir a la habitación.
Esto no es que no me gustase, pero si vas en tu vehículo propio, Google maps, te va ha decir que has llegado en la calle que esta por encima del hotel tienes que continuar para abajo y guirar a la izquierda..

2025-08-26 via Nuitee
T
Thien Y Nhi
10
Pros:

The place was in a good location, right next to

2025-08-23 via Nuitee
M
Mylene family_with_children jp
10
2025-08-21 via Nuitee
J
Juan Francisco extended_group es
8
Pros:

Las habitaciones super grandes, hotel con encanto, olía super bien, desayuno a la carta muy bueno.

Cons:

Encontramos algunas cucarachas en la habitación, pero supongo que siendo asia y la humedad que hace y en el entorno que está cerca de la naturaleza pues será algo normal. Es difícil controlar esto

2025-08-17 via Nuitee
M
mileto extended_group it
7
2025-08-12 via Nuitee
T
Trang extended_group vn
8
2025-08-05 via Nuitee
S
Shawn Yuen Pin extended_group my
9
2025-08-01 via Nuitee
F
Faye group ie
8
Very good
2025-07-27 via Nuitee