Hotel Sierra Negra

Hotels
8.1 (242 reviews)
Isabela , Puerto Villamil , ec

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Tour desk
Non-smoking throughout
Beachfront
Outdoor furniture
Beach

Review Highlights

Pros:
Fantastic beach location
Friendly and helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.61
Several reviews pointed out cleanliness issues, particularly with bathrooms and towels.
Service
8.58
The staff were described as friendly and helpful, contributing positively to the experience.
Location
9.12
Multiple mentions of the fantastic beach location highlight its strength.
Room Quality
7.57
Mixed sentiments; some rooms are described as being tired or poorly equipped.
Amenities
8.1
Positive mentions about availability of coffee/tea and decent breakfast options.
Value for Money
8.06
Generally considered good value for the location, though some fees were considered high.
Food and Beverage
7.61
Breakfast options were limited and some guests had complaints about variety.
Overall Experience
8.18
Based on location and some positive aspects, customers felt their experiences were satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:25

Property Description

Beachfront Location
Hotel Sierra Negra offers a picturesque setting facing Puerto Villamil Beach, perfect for guests wanting to relax by the sea.

Comfortable Rooms
Each room at the hotel features a private bathroom, free WiFi, and some even provide stunning sea views, ensuring a comfortable and enjoyable stay.

Delicious Breakfast
Guests can start their day right with a scrumptious American breakfast offered by the accommodation, setting the tone for a great day ahead.

To savor this beachfront experience with comfortable rooms and delicious breakfast, book your stay at Hotel Sierra Negra today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 242 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.18
M
Mira family_with_children ca
8
Excellent location, helpful friendly staff, pillows and beds overly firm.
Pros:

The staff and location at Hotel Sierra Negra Hotel were excellent! We booked two rooms facing the beach and ocean which made this location worth it. The rooms were cleaned daily and the staff weee available via WhatsApp even in the evening when the desk was not staffed. Replies were always quick.
The hotel is a little older but while we’re there they resurfaced and painted the entire facade and stairwell.
The hotel also provides fresh, cold water in the lobby and a shared fridge for leftovers you wish to bring back from a meal out for a midnight snack (as our kids did 😁), as well as air conditioning and fresh towels whenever we needed them. They also have beach towels available upon request!
We noticed that almost all the beds in Galapagos were quite firm (which I don’t mind, but sometimes it can make sleep uncomfortable. The pillows were a little like cinder blocks with a pillowcase which was uncomfortable but everything else was lovely, clean, and well kept.
The staff organized taxis when we needed it, were helpful in their suggestions for places to go. Isabela is probably our favourite place in Galapagos and the location of this hotel certainly helped us appreciate our stay.

Cons:

The absolute hardness of pillows and overly firm beds, though the pillows were the main thing that could easily be remedied.

2026-08-06 via Nuitee
M
Marcos family_with_children ec
1
El lugar no es como aparenta
Pros:

Ubicación

Cons:

Mi calificación al hotel 4. Mis razones la seguridad es pésima porque no hay recepcionista en la noche pésima seguridad por el día con el tema de las llaves de casa habitación quedan sin vigilancia. La dos habitaciones sin servicio de televisión no funciona , camas con colchones y almohadas duras. Una pena que no haya lámparas en la habitación 9 no hay closet no hay donde colocar la ropa, este hotel no nos ofreció confort. Llegamos y el hotel sucio desde la entrada donde está la recepción y en mantenimiento, los enchufes en mal estado. Deben especificar que el restaurante está fuera del hotel saliendo apresurados por la mañana. Tuvimos que prender la Luz del baño para que la habitación no quede a oscuras. No hay administración ni orden. Las grada de la planta baja es resbalosa mi hija se cayó 1 vez y mi esposa 2 veces en la segunda se le dañó su gafa de sol porque l tenía en la mano y se cayó para sostenerse. No lo recomendaría.

2026-08-02 via Nuitee
K
Kiirdal couple dk
10
Pros:

Dejlig beliggenhed på stranden. Behageligt værelse med alt man har brug for.

Cons:

Der kunne godt være nogen låne snorklemasker. Ellers var alt godt.

2026-08-02 via Nuitee
A
Alex couple au
8
Pros:

Amazing location right on the beach

2026-07-13 via Nuitee
A
Alex couple au
7
Pros:

Amazing location, beach just out front
Fantastic views from room

Cons:

A bit tired

2026-07-08 via Nuitee
V
Victoria Janeth family_with_children ec
2
2026-07-04 via Nuitee
D
Daniel couple ec
10
2026-07-01 via Nuitee
S
Samuel solo_traveller gb
9
Great balcony!!
Pros:

Access to fridge, chilled and hot water is great 😊 Amazing location, clean rooms. Lovely staff. Great views and balcony!

Cons:

Breakfast could have been better. Eggs with not good bread every day. Fruit was nice though which it also came with. But after a few days it really could do with more variety and a less sweet juice. Hotel was also quite expensive.

2026-06-24 via Nuitee
A
Alejandra Torres solo_traveller ec
10
Pros:

La ubicación de este lugar permite disfrutar de momentos únicos frente a la playa, frente encontrarán diferentes aves mientras cazan peces y por las noches se puede distinguir perfectamente algunas constelaciones. El personal fue muy amable y si sales temprano te ayudan con un breakfast box!

2026-06-23 via Nuitee
J
jose luis couple es
8
Pros:

La ubicación en la arena frente a la playa y el trato del encargado.

Cons:

Las instalaciones mejorables.

2026-06-15 via Nuitee
A
Adam couple us
8
2026-06-14 via Nuitee
N
Núria extended_group us
7
2026-06-09 via Nuitee
E
Eli solo_traveller hr
5
2026-06-08 via Nuitee
B
Bruno couple ar
10
2026-06-06 via Nuitee
E
Eduardo family_with_children ar
8
Muy cómodo
Pros:

Habitación confortable vista al mar y muy buena atención

2026-06-04 via Nuitee
S
Sandra couple uy
10
Balcón frente a la playa , ubicación genial frente al malecón
Pros:

Fueron muy amables en todas nuestras consultas y necesidades. Tenía todo lo básico para una buena estadía.
Cómo nuestro ferry salia en la tarde , dejamos las valijas y nos ofrecieron un baño antes de irnos para cambiarnos y darnos una ducha, eso fue un plus genial !!

2026-06-02 via Nuitee
A
Ana extended_group es
7
Good value for money so can’t complain but pictures of the rooms look nicer than what it feels there. Try to get sea fac
Pros:

The location is amazing and the staff is very welcoming.

Cons:

The rooms in general. Especially if you get rooms not facing the sea, as they face houses in ruins. The hotel really needs some refurbishing in general inside the rooms and in the common areas. There were leaks on the stairs from a massive hole on the wall that we had to jump over every day and the decoration could really improve with a little to make it feel nicer. It feels like no effort

2026-05-31 via Nuitee
D
David couple gb
10
Amazing
Pros:

Amazing ocean view

Cons:

N/A

2026-05-24 via Nuitee
M
Meaghan couple au
9
Excellent basic hotel in beautiful location
Pros:

Beautiful from the room, virtually right on the beach
Lovely owner/staff who was very helpful and aimed to get us into the room early and leave late where possible
Shared fridge available downstairs
Tea and coffee facilities and Filtered chilled water available downstairs

Cons:

Nothing

2026-05-19 via Nuitee
M
McFaul extended_group ca
9
Excellent location on Isabela!
Pros:

Great location on the beach and easy walking distance to everything. The room was was very clean. The manager was absolutely amazing. He made great recommendations, was very helpful and stored our luggage and offered a room to change in before our ferry time.

Cons:

The mattresses were a bit firm for our liking.

2026-05-18 via Nuitee