BIDONG VIEW RESORT

Hotels
7.3 (691 reviews)
LOT 2135, MENGABANG LEKAR, BATU RAKIT, 21020 KUALA TERENGGANU , Kuala Terengganu , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Swimming pool
Beautiful location
Responsive staff
Cons:
Poor cleanliness
Room conditions
Limited amenities

Categories

Cleanliness
5.94
Multiple reviews indicated poor cleanliness, mentioning dirty rooms and unpleasant odors.
Service
7.91
Some guests found the staff to be responsive and nice, despite service-related issues.
Location
8.45
The location was positively noted as beautiful, but had issues with room accessibility.
Room Quality
6.4
Several guests reported dissatisfaction with the condition and amenities of the rooms.
Amenities
7.93
Amenities like the pool were appreciated, but some guests reported missing features.
Value for Money
6.39
Guests felt that the price did not match the overall quality of the experience.
Food and Beverage
7.44
Food quality was mentioned as just 'so-so,' but the breakfast was enjoyed.
Overall Experience
7.91
Mixed feelings about the overall experience, with some positive notes but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 22:42

Property Description

Luxurious Accommodations
Experience comfort and elegance in our air-conditioned rooms with free WiFi and private bathrooms.

Scenic Views
Relax and take in stunning sea views from selected rooms or balconies available in certain accommodations.

Convenient Location
Conveniently situated near popular attractions like Crystal Mosque and Terengganu Craft Cultural Centre, with excellent accessibility to Sultan Mahmud Airport.

Contact our 24-hour front desk to book your stay at BIDONG VIEW RESORT, where luxury meets tranquility.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 691 reviews
Cleanliness: 5.94
Service: 7.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.93
Value for Money: 6.39
Food and Beverage: 7.44
Overall Experience: 7.91
F
Fiza Nordin • solo_traveller • my
7
Pros:

The view and the pool

Cons:

The toilet is a bit dirty..the cleaner should clean the toilet bowl. It got yellow stain n smelly too

2026-08-02 • via Nuitee
N
Nooraisyah • couple • my
10
2026-08-02 • via Nuitee
M
Muhd Hazwan • couple • my
3
Worse
Pros:

View : Bilik sunrise horizon tapi tak nampak view sgt. terlindung dengan rumah.
Clean : bilik tak bersih ada daki hitam di dinding. Lantai meleket. Dalam bilik air kotor tak bersih ada daki hitam. Ada semut api. Ada lipas.bawah katil tak bersih. Kotor.
Service : staf sibuk tanya masa nk check out ada ambil makanan yg kena bayar tu tak? Tak tnya pon mcm mana ok tak bilik. Paling spoil. Ada request tukar bilik. Tapi bilik dh penuh. Esok nya baru bgtau ada bilik kosong. Tpi sy tak nk tukar sbb jauh sy dh keluar pergi kuala terengganu.

Cons:

Dont like

2026-08-02 • via Nuitee
W
Wa • couple • my
2
For the price paid, I expected a much higher standard of room quality and maintenance. Unfortunately, this stay did not
Pros:

The resort has a nice location and the surrounding area is peaceful. The staff were polite and tried to assist when I raised my concerns.

Cons:

I was very disappointed considering I paid more than RM1,000 for one night. The room was not properly maintained. The TV was not working, the bathroom door was damaged, and there was no wardrobe to store clothes. The floor was uneven with exposed gaps between the tiles, which felt unsafe. The room also did not have a telephone, so I had to walk to the reception to report the issues. In addition, access to the swimming pool required an extra payment, which was not what I expected at this price point. The room only had three pillows for a Queen bed and a Single bed, which was insufficient. Overall, the room did not meet the standard expected for the price paid.

2026-08-02 • via Nuitee
T
Tuan Nursyamimi • couple • my
10
Pros:

Kolam berdekatan dengan pantai

Cons:

Tandas tersumbat serta kolam mandi dewasa x boleh guna

2026-07-24 • via Nuitee
N
normah • couple • my
8
2026-07-14 • via Nuitee
H
Hairul • extended_group • my
9
2026-07-13 • via Nuitee
M
Mohd • solo_traveller • my
8
Pros:

location

2026-07-12 • via Nuitee
S
shila • solo_traveller • my
10
2026-07-10 • via Nuitee
D
Dr Aesah Zaharah • extended_group • my
10
2026-07-08 • via Nuitee
F
Faizal • family_with_children • my
8
Overall, we had a pleasant stay
Pros:

We had a wonderful stay! The rooms are clean, roomy, and feature super comfortable beds. Plus, the pool area is fantastic and offers great fun for the whole family, adults and kids alike.

Cons:

The bathroom feels quite rundown and needs an upgrade, particularly the door and the flooring. Additionally, while the large windows offer a wonderful overview of the sea and pools, privacy is a major issue. Because the clear glass is only covered by a curtain, if a child or anyone accidentally opens it, the entire room is completely exposed to the public outside. For a Muslim-majority country, enhancing privacy is highly important. Installing tinted or one-way privacy film from the outside would be a fantastic improvement and give guests much-needed peace of mind

2026-07-06 • via Nuitee
Z
Zack • solo_traveller • my
8
Pros:

View very nice

Cons:

Foods

2026-07-05 • via Nuitee
R
Roslinda • solo_traveller • my
8
2026-07-04 • via Nuitee
M
Mohd Rohaizad • solo_traveller • my
9
2026-07-01 • via Nuitee
M
MOHD ZULFADLI • family_with_children • my
4
2026-06-27 • via Nuitee
W
Wan • family_with_children • my
10
2026-06-26 • via Nuitee
S
SIM • extended_group • my
6
2026-06-25 • via Nuitee
F
Faliheen • couple • my
3
2026-06-20 • via Nuitee
A
Aziyantie • solo_traveller • my
5
Have Potential
Pros:

The location is definitely one of its strongest points, situated right by the sea with beautiful views and a relaxing atmosphere.

One feature that really stood out was the unique platform seating built into the room. It can be extended through the window, creating a cozy spot to sit, unwind, and enjoy the sea view. It's a thoughtful touch that makes the stay feel special and different from typical hotel rooms.

Another pleasant surprise was the variety of animals around the resort, including horses, ducks, chickens, and more. They all appeared to be well cared for, which was nice to see and added to the charm of the property, especially for families with children.

The resort has a lot of character and great potential to be an exceptional getaway destination. However, some areas could benefit from better maintenance and upkeep to fully match the beauty of the location and concept.

Cons:

While we enjoyed several aspects of the resort, there are some issues that need immediate attention, particularly for Room A122.

The room is in need of serious repairs before being assigned to future guests. The toilet seat and bowl were noticeably worn out with visible stains upon check-in. To the resort's credit, the staff responded promptly and replaced the toilet seat with a new one after we raised the issue. However, this should have been addressed as part of routine maintenance before guests arrived.

The flooring was another major concern. Several areas were badly damaged, and while tape had been used as a temporary fix, many sections remained cracked with sharp edges exposed. This poses a safety hazard, especially for children and elderly guests.

Additionally, there was only one power outlet available in the entire room, which was quite inconvenient for charging phones and other devices, particularly for families or multiple occupants.

Overall:

The resort's seaside location, unique room design, and well-cared-for animals make it a memorable place with plenty of potential. The staff were responsive when issues were reported, which is appreciated. However, maintenance standards need significant improvement, especially in older rooms, to ensure guest comfort and safety. With better upkeep and attention to detail, this resort could become a truly outstanding destination.

2026-06-16 • via Nuitee
L
Liyana • solo_traveller • my
7
Suitable for family with kids
Pros:

The location and the view

Cons:

Dirty toilet and bad food

2026-06-16 • via Nuitee