BAU Tulum

Hotels
8.7 (848 reviews)
Calle 2 Poniente , Tulum , mx

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Tour desk
Board games/puzzles
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate breakfast options

Categories

Cleanliness
6.75
Rooms were reported as dirty and unkempt, with dust and stains on bedding.
Service
9.99
Staff were described as attentive and friendly with positive engagement.
Location
9.76
Conveniently located near ADO bus station and within easy reach of restaurants and shops.
Room Quality
8.21
Rooms were spacious and comfortable, though some issues noted.
Amenities
8.74
Pool and breakfast provisions noted as lacking in quality.
Value for Money
9.7
Reported as good, particularly for a boutique hotel.
Food and Beverage
7.25
Breakfast options were limited and not well received by guests.
Overall Experience
9.22
Overall experience was generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:06

Property Description

Luxurious Accommodation
BAU Tulum, located in the heart of Tulum, offers a 4-star experience with modern amenities. Each air-conditioned room features free WiFi, a private bathroom, and some even boast refreshing pool views.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a drink at the hotel's bar. With a terrace to soak in the tropical vibes, BAU Tulum provides the perfect setting for a tranquil getaway.

Convenient Location
Situated just 100 meters from the city center and 300 meters from Tulum Bus station, our hotel offers easy access to nearby attractions like Tulum Archeological Site and Parque Nacional Tulum. Additionally, we provide free private parking and a paid airport shuttle service for your convenience.

Experience luxury and convenience at BAU Tulum - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 848 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 8.21
Amenities: 8.74
Value for Money: 9.7
Food and Beverage: 7.25
Overall Experience: 9.22
A
Anderson • couple • br
10
Pros:

Anfitriões e o tema

2026-06-06 • via Nuitee
X
Ximena • solo_traveller • mx
7
Pros:

El servicio en especial de Ana Sofía excepcional, la ubicación y el estilo del hotel

Cons:

Sin embargo, le hace falta mucho mantenimiento, ya que aunque el estilo está bien logrado, hay muchas cosas que ya están decayendo

2026-06-06 • via Nuitee
A
Andrea Yuri • couple • it
6
Pros:

Stanza premium bellissima ma stanze normali non molto

2026-06-05 • via Nuitee
P
Pia • solo_traveller • de
10
Pros:

Sehr stylische Unterkunft. Toll gemacht, Atmosphäre entspannt. Personal sehr freundlich und darauf bedacht, auch für unseren Sohn mit Allergie ein Frühstück individuell zuzubereiten.

2026-06-03 • via Nuitee
S
Sofia • extended_group • fr
8
Pros:

L’hotel est situé a côté du centre ville, on peut tout faire à pied.
L’endroit est très conviviale, cosy.
Les petits déjeuners changent tous les matins avec des variétés sucrés, salés ou bien des fruits.
Les premiers restaurants et bar sont situés a 5 min de marche.
Juan et sa femme son très aimables,accueillants et passionnés par leur travail.
Ils sont disponibles et ils proposent des activités locales.
Je recommande vivement.

2026-06-02 • via Nuitee
S
simon chan • couple • us
9
Great value, please tip and take care of the staff because they take care of you.
Pros:

The breakfast is great considering it is free. Location is 3 blocks away from the main strip. Juan and his wife are twp of the most amazing people I have met. They literally treated me like family. The staff were super friendly and helpful.

Cons:

Ownership needs to reinvest into the property. The staff work tirelessly and I was apalled to see not a single person leave a tip for staff. People in hospitality rely on tips to survive.

2026-06-01 • via Nuitee
M
marie-andrée • couple • ca
8
2026-06-01 • via Nuitee
Ünal • extended_group • tr
8
İyi bir konaklama ama olanakları kısıtlı
Pros:

Tesisin genel havası iyi. İşletmecileri çok sıcak ve yardımcı.

Cons:

Daha temiz olmalı. Mutfak kısmı kötü. Odada buzdolabı olmaması kötü

2026-05-30 • via Nuitee
C
Carlos • solo_traveller • mx
7
2026-05-30 • via Nuitee
L
Laura • couple • at
7
Für einen kurzen Aufenthalt ok 👍🏼
Pros:

Stil, AC, Minibar, Lage, Design, Mitarbeiter waren freundlich und bemüht, Pool und Liegen waren sehr gemütlich.

Cons:

Leider hatten wir am ersten Tag nicht ausreichend Handtücher und am zweiten bekamen wir gar keine neuen. Das Frühstück ist simple. Duschkopf fragwürdig. Balkontür schwergängig. Sehr hellhörig.

2026-05-29 • via Nuitee
A
ANAELLE • extended_group • fr
9
Très bien
Pros:

Le p’tit déjeuner
L’effort décoration des chambres
L’emplacement

Cons:

Manque de lien tourisme/activités pour renseignements et partenariats

2026-05-29 • via Nuitee
M
Margot • couple • fr
7
Bon rapport qualité/prix à Tulum
Pros:

La grande chambre

Cons:

La piscine est pas terrible

2026-05-26 • via Nuitee
R
Resat • couple • tr
10
Good location, Cool ambiance
Pros:

Location is perfect. At this price, it's very difficult to find a hotel in the center of Tulum that is this high-quality, clean, and has such friendly staff.

Cons:

Everything was nice

2026-05-25 • via Nuitee
J
Jose • solo_traveller • br
7
2026-05-25 • via Nuitee
N
Nadine • couple • ch
10
Pros:

Alles absolut top!

2026-05-23 • via Nuitee
K
Katia • solo_traveller • br
6
Não é
Pros:

Eduardo o recepcionista

Cons:

Sujeira, baratas no quarto e mosquitos.

2026-05-21 • via Nuitee
M
Martinez • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-05-21 • via Nuitee
S
Sandro • solo_traveller • ch
6
2026-05-20 • via Nuitee
A
Annette • solo_traveller • de
7
Pros:

Der Style des Gebäudes und der Einrichtung sind sehr gelungen. Der Chef hatte super Tipps für uns .

Cons:

Frühstück sehr übersichtlich, aber alles frisch zubereitet.
Der Wasserhahn am Waschbecken verdient diesen nahmen nicht.

2026-05-20 • via Nuitee
R
Rushaan • solo_traveller • ca
9
2026-05-20 • via Nuitee